HP 7520 AUTO SCAN POWER PROBLEM

I use the auto power feature to copy a document of several pages, but when I scan the same document to the computer produces only a blank page. The page of the printer reports a successful computer analysis, but when the document is opened in the computer there is only a blank page.

Hi @ABELINC ,

Thank you for visiting the Forums HP's Support and welcome. I have read your thread on your printer HP Photosmart 7520 and don't get to scan to the computer. Here is a link to the HP print and Scan doctor. Print HP and the Scan doctor will be running a check of your system and your printer to make sure that all the drivers and software are installed and up to date for the scan.

Plug the power supply directly to a wall outlet works. Do not connect it a power strip, surge arrester, or secondary energy source, as this may cause the issue scan.

Hope that helps you to analyze.

Thank you.

Tags: HP Printers

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