HP 8500 will not print the data of the Internet/Email

HP 8500 A909a - bought the new laptop HP with Windows 7 - 64 bit, installed new drivers from the HP site, but cannot print from internet e-mail. Can print from notepad and Word. The diagnostic utility tool indicates that all is well. I use a USB to connect to the printer. I had no impression of older PC problem.

Hello CB8500

It is a known problem in Internet Explore 64-bit, there missis plugins required to print from a Web site or Web mail. To resolve this issue, Microsoft has installed a 32-bit version of internet explore as well in any 64-bit operating system. Then start the 32-bit internet Explorer try to print then. Most likely, it would work.

Tags: HP Printers

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