HP 8600: HP 8600 does not correct tray

Hello. I'm having trouble with my HP 8600 is not pulling from the correct tray. This is a recent problem that everything was working properly until a few days ago. I have an accessory to two tray with tray #1 used for special dimensions (photos and envelopes) and standard #2 to 8.5X11paper tray.  I have the default to tray #2 and locked bin #1 in my settings (#1 on the top tray, tray # 2 down). However, when I send a print job for normal letter format, he tries to send the job to use the Tray #1. I can get around this by changing the trays, but it is a real pain and much slower. I checked all software and firmware is up to date. I hope someone has a solution for this problem.


Hi @Desertboy,

Thank you for joining the HP Forums!

I have seen your post on how your printer HP Officejet pro 8600 does not correct status bar. I'm happy to help with this problem!

Follow these steps to change the print settings by default for all printing from the desktop of Windows 8.

  1. Right click or touch and hold the bottom left of the screen to open the menu. In the menu, click or tap on the Control Panel, then click on or type printers and display devices.

  2. Right click or tap and hold the icon of the printer () for your printer, and then click or tap Print Preferences.

  3. Select your new default print settings, and then click or tap on OK.

Source: change of print settings (Windows 8).

I would use these settings to set the default to tray 2 for plain paper. So if you want to print to Tray 1, you can change the settings manually. Or, you can add the same printer again in the devices Panel and printers and together this is the default for Tray 1 for specialty paper and rename it to 8600 (Tray 1) as an example.

If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

I hope these settings help!

Tags: HP Printers

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