HP 8600 over Error Message: paper detected does not match format of paper or type selected.

HP Officejet Pro 8600 more

Windows XP Pro, Windows 7 Pro

Error message: paper detected does not match format of paper or type selected

This error message appears on the printer display panel any time a custom paper size has been set up in Word (or any other application) and the format of paper & type was inserted in the Officejet Pro 8600 paper tray.  This error is generated by the printer regardless the orietation or margins or paper size settings in the document to match the paper size in the paper tray.  When you press 'OK' on the printer display panel, the printer ejects paper correctly.  Because this printer lacks a manual bypass tray, the custom paper is always inserted in the Tray1 and is the only book in this tray 1.  It's a simple tray 8600 more.

What I am doing wrong?

Your help is greatly appreciated.

Unfortunately, you cannot print on a paper size "undefined" with printers. While the functionality is available in word, our printers do not recognize that the sizes of the main paper (these changes according to the country sometimes).

The reason for this is because undefined paper sizes open the printer and the print job to a certain number of risks, including jams paper or misaligned printing. This is why the function is no more on HP printers.

I recommend to find a type of traditional paper which is close to the size you want to print on and select in the layout of the print job as a workaround for this problem.

I hope this helps!

Tags: HP Printers

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