HP 8600 printer range is found on the network after you have installed the Dymo printer for processing of credit cards

HP 8600 printer range is found on the network after you have installed the Dymo 450 Turbo printer for processing of credit cards

Hello Christina,

1. What is the IP (Internet Protocol) address, the subnet and default gateway of the printer?

2 have you tried to Ping to the IP address of the printer?

Reset the printer can help get the problem solved.

Perform the steps mentioned below to get the address of IP(Internet Protocol), subnet address, and default gateway.

a: Type CMD in the search box start and press ENTER.

b: now, type Ipconfig/all and press ENTER.

Proceed as for Ping to the IP address of the printer.

a: Type CMD in the search box start and press ENTER.

b: type PING (IP address of the printer) , and then press ENTER.

Reset the printing system:
a: Go to System Preferences > Print & Fax
b: Right (or control), click inside the box that lists your printers and select Reset Printing System.

WARNING- This will remove ALL your printers!
c: Select the sign more to add a printer. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

Click on the link mentioned below as reference.

http://Windows.Microsoft.com/en-in/Windows7/install-a-printer-on-a-home-network

Note: "Check the title that reads" set up a network printer "

Answer please if you have any questions.

Tags: Windows

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