HP 8710: print downturn

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• HP OfficeJet Pro 8710: HP OfficeJet Pro 8710 print do not tried HP Print and Scan Doctor

  Hello HP Forum,

  I'm new and have read many articles on printing does not. I had this printer yesterday and I was so excited to use it! When came home... DOH! Nothing prints not! So, I used the print and Scan doctor and that fixed it... temporarily. Now it won't print and print and scan doctor said nothing! I printed something this morning, but I saw a mistake, then I went to print it again, nothing would have uttered. I'm getting a little angry that I (May) have lost $170 on this thing.

  I could really use some help please! If not, I just lost $170 on this thing.

  My system is Windows 10 1511 Pro 64 - Bit, and the printer is USB connected.

  Thanks in advance,

  HPOJPro8710

  Edit: I just tried printing HP and Scan Doctor 4.9 once again, now it works again. But this will not last forever, I need a permanent solution.

  Edit 2: I forgot to add that I intend to leave it on all the time. It is good to do? Causing my problems?  My grandparents have their HP OfficeJet Pro 8600 24/7 for I don't know how many years! haha and they have no problem!

  I got a HP OfficeJet 4630 USB connected, and I turned off each time and printed correctly. Only had to fix once with HP print and Scan doctor.

  Hi, seems that your computer is powered off the USB ports to save energy.
  Check in the Device Manager.
  Check under USB controllers.
  Check all USB hub root.

  Select power management and ensure that:

  Allow the computer to turn off this device to save power is DISABLED.

  Use a USB cable of good quality, not more than 6 feet long.

  Connect the 8710 directly to a power outlet wall.

• HP Officejet Pro 8710: Printer not found Air

  New printer HP Officejet 8710 put in place.  App printing HP E find printer smoothly on all iPhones and iPads.  Go to e-mail or an app to print - Airprinter cannot be found.  We tried the fact unplugging and plugging printer turning iPads / iPhones and unplug and plug the router.  We have not had any problems with the previous printer and devices with AirPrint.  Everything on the same wifi.  Any suggestions, what I'm missing? Something simple...

  Thank you!

  Hello

  1. Drag your finger to the bottom of the upper part of the screen of the printer, then press the WiFi or Ethernet icon and locate the IP address of the printer. (Or press the gear icon > network > life Network Summary)
  2. From your PC, browse IP of the pritner via your web browser.
  3. Click on the tab at the top of the page .
  4. Click Security, and then click the administrator settings
  5. Under settings for network, make sure that Airpint function is "checked".
  6. Then click apply.

  Please let me know if this can help,

  Shlomi

• OfficeJet Pro 8710: Cannot discover 8710 printer

  System cannot discover printer on re - install (either via USB {tried several ports} or wireless).

  Here's what happened: when printing a large document into segments, the printer stopped printing.  So I tried to erase the impression (QC), but a job is not clear. I rebooted the computer and the printer, but the document was still there and would not either print or deleted.  So I tried to delete all the files in the folder Windows/System32/spooler/printer, but one. File TMP said it was open and should not be deleted.  I rebooted the computer and the printer again, but the document was still in the QC.  I uninstalled the printer and restarted.  Then I tried to re-inistall printer but the system will not recognize.  When I plug the USB for the computer does not recognize the printer via the Wizard Installer HP so I can not proceed with the installation.  I tried to install wireless; the printer can connect to the router, but the computer will not recognize the IP address or the name of the printer.  I did a restore to factory settings on the printer, with the same result.  I downloaded the wizard for help and it will not detect the printer.

  So what I do now?

  Problem solved.  I did a system restore and the computer automatically connected via USB (prior connection method).

• 8710 printer all-in-one: how to scan a document directly to the e-mail

  How to scan a document directly to another email

  Hello

  You must set up the first and the simple way is to use the software of the printer from your computer.

  b double-click the icon of the printer on the desktop.

  (b) select scan configuration of e-mail or Assistant,

  (c) enter sender details

  After that, you can send scanned image/document directly from the printer control panel and enter the recipient (s) (s) address from there by e-mail.

  Kind regards.

• 8710 HP all-in-one: fax error 346

  I get the error message 346 when sending faxes.  I have faxed to other numbers and he's been through.   Fax 888-HP FAXME and got a return fax.  I tried Dow to slow speed and it did not help.  What can I do else?  I can't work like this!

  Hi @dorcase,

  Welcome to the HP Forums!

  I noticed your post that you found the error fax 346 with your HP Officejet 8710 printer all-in-one. I'm happy to help you!

  This error means that the remote machine (person you send) responded to a fax on the local computer command because the connection has been lost. These errors can occur if the phone lines in the region to be faxed are old or there is noise (static on the telephone line). Other reasons can include power outages and other problems related to food.

  New attempt to receive faxes when telephone line conditions improved. Call phone provider if the driving conditions fail to improve.

  Source: Fax Error Codes and Solutions.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Best regards!

• OfficeJet 8710 Vista installation fails as operating system not supported

  I have a friend who just got an OfficeJet 8710 printer and software installation problems.

  She has a computer HP (listed as p6110y), 64-bit Vista Home Prem w/SP2

  When we try to install the software from the CD is States that the operating system is not supported. I went to the HP site and it detected running on Vista and downloaded the webpack_OJ8710_1881.

  A ran it and the same error, the operating system that is not supported. Tried running it as an administrator, even. Went into the temp folder to run the installer directly, even. Uninstalled the old 8600 printer, rebooted, tried the installation, same error.

  Wireless printer and * not * connected USB.

  What else can we try?

  Thanks in advance,

  Hello

  I suggest you to contact the retailer and replace the printer with a different model, the 8710 is not compatible with Vista 64 bit

  You can find the specifications of the product below:

  Minimum system requirements
  Windows Vista: (32-bit only)http://store.hp.com/us/en/pdp/printers/hp-officejet-pro-8710-all-in-one-printer-m9l66a-b1h
  

  Shlomi

• Office jet Pro 8710: which prints better pictures... OfficeJet Pro 8710 or WANT 5660

  Which of these two printers print better on photos of HP Glossy photo paper?

  Compare with the impressions of the Color LaserJet Pro M252 or M452.

  Thank you

  DaleBr

  Thank you!

  WANT 5660 printhead built into each cartridge... nothing get clogged in the printer.

  Do you know if the cartridges of 8710's integrated print heads or have they are sitting in a basket

  who has a print head where the printheads and caddy can clog up with ink?

  Thank you

  DaleBr

• 5660 envy: Envy 5660, OfficeJet 8710 and 8720: they can print documents from a thumb drive USB connected?

  ENVY 5660 e-all-in-one printer can print documents (for example, .doc files) from a USB connected to its USB port?

  Similarly, can the Pro OfficeJet 8710 or 8720 print documents from a USB connected to its USB port?

  Thank you

  DaleBr

  Hi DaleBr,

  Any printer PCL3 as the Officejet Pro 8710, 8720 support only Photos of pritning from a USB (JPEG and BMP), it cannot print the document files such as ir PDF DOCX to a thumbdriver, but only to a computer...

  The HP Envy 5660 only support printing Photos from a device memory too, but only from SD card, there are not any USB port for a USB.

  None of the models above can only print from a computer or a mobile device...

  8730 Officejet Pro which is a postscript printer to print PDF, Word and Powerepoint support files directly from a USB (Latin characters), however it is a commercial product and cost more as such:

  http://store.HP.com/us/en/PDP/HP-OfficeJet-Pro-8730-e-all-in-one-printer

  Kind regards

  Shlomi

• OfficeJet 8710: How to turn off WIFI on the printer HP 8710

  Just bought a new printer HP 8710 for use of college, but due to college rules I need to completely disable the wifi.

  How is the best way to do it?

  TKS

  amsoilguy

  Amsoilguy wrote:

  Just bought a new printer HP 8710 for use of college, but due to college rules I need to completely disable the wifi.

  How is the best way to do it?

  TKS

  amsoilguy

  The best way to do this is to download the manual and read.  On page 103 is your answer.

  Enable or disable the printer WiFi
  On the printer Panel blue wireless light is lit when the printer WiFi enabled.
  NOTE: Connecting an Ethernet cable to the printer automatically turns off the wireless feature and the
  Wireless lighting.
  1. in the printer control panel, press or drag to the bottom of the tab at the top of the screen to open the
  Dashboard, press (wireless) and then press (settings).
  2. touch wireless settings.
  3. tap on activate or disable wireless.

• HP OfficeJet Pro 8710: Scan from the printer to laptop can leave laptop to the printer

  Hi I have problems with the new operating system for sierra on my macbook pro. I can manually scan from my computer to the printer and can print but when I try to scan from the printer, an error message on the printer, that is the counl scan could not be completed, make sure that the computer is connected to the printer and then try again. on the computer, the message is communication Scanner cannot be established make sure your device is turned on check the connection and make sure that your network is working properly if these conditions are correct restart the device and try to scan the image. I just had a llok in HP Utility under the menu fax and scan of the computer is not activated. The message asked me to go to support, but I downloaded the drivers twice and still it will not activate the scan of the computer. What am I missing to make this work.thanks for your help

  Hello

  Scan of the computer can be activated that the current software was conducted before Sierra.

  Software update should be available in the next few weeks to fully support the Sierra, for now just start analysis of your Mac.

  Kind regards

  Shlomi

• My HP OfficeJet Pro 8710 will not be printed in color. I use the cartridges supplied with the printer.

  I use a Mac OS X 10.6.8

  I had hoped to connect wireless, but it wasn't the priority.  What I need is a reliable printer.  I tried several times so that it can print in color, and it only seems to work when I run a test page for the printer itself.  The diagnosis page is 100% correct.

  Do not know what to do...

  V

  Grayscale is selected in the printer driver?

• HP settlement 8710, 8720, 8730, 8740: HP Officejet Pro 8720, 8710 unable to print/scan/setup or connect via ethernet and wireless

  Hello

  I'm unable to print/scan/setup.  I can't connect without wireless or ethernet, both wireless and ethernet connection are turn off... what should I do?

  Hello

  Try these:

  1. on the printer Panel, drag to the bottom of the drop-down list and select the Configuration icon.

  2. on the Configuration tab, select 'tools '.

  3. choose "Restore Factory Default.

  4. you will see a message appears asking if you are sure you want to restore the default settings.

  5. tap Yes. A message appears indicating that the default printer have been restored.

  6. press the home button () to return to the main screen.

  7 run the "Wireless Setup Wizard" from Control Panel if you need of a wireless connection.

• OfficeJet pro 8710: new officejet pro 8710 does not print on heavy weight paper

  Just bought this printer.  It will not pick up and print paper weigh heavy, even if specifications state that this paper card stock is supported in this machine.  I see where others have had this problem and resolved with a replacement of paper with stronger Springs tray.  I don't know where to turn when technical support does not have this problem.

  OK, bad give it a try.  Is there a paper differn tray that will accomidate the heavier papers?

• Printer HP OfficeJet Pro 8710 disconnects for no apparent reason

  Anyone know how to put this online paper weight?

  Hello

  What operating system you are using with the printer?

  This can help if you are on Windows: http://support.hp.com/us-en/document/c04249080