HP 901 cartridge says not compatible

I have a CRAVING for 4500 all-in-one series.  I wasn't able to buy HP 61 cartridge and saw the work of 901should of HP, but I get it is incompatible, I turned off the printer, cleaned etc. 901 does not work?  Or if yes how to do around the error message?

Hello

HP has many products that have the same number. The 901 is ok for HP Officejet 4500 printers, not to Envy 4500 printers. You bought a bad cartridge for your desire to 4500.

http://WWW8.HP.com/au/en/products/OAS/product-detail.html?OID=3565478#! tab = compatible_hosts

My suggestion: to bring to the store and swap, hopefully they can do for you.

Kind regards.

Tags: HP Printers

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