HP 9470 m: whitelist 9470 m HP

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• HP EliteBook Folio 9470 m: HP EliteBook Folio 9470 m SSD upgrade

  I recently bought a Samsung 500 GB SSD and I want to add this drive to my storage on my HP EliteBook Folio 9470 m. The laptop currently has 256 GB SSD stock on this subject and I would add 500 additional GB. I see that there is a link that I'm missing. Someone at - the share exact would be service in this regard?

  

  Or try this link if the photos are not displayed

  Photos of what I mean on my laptop

  Thanks to you all!

  Hello

  It seems that your computer already has 256 GB storage mSATA. You need 702870-001 for the HDD/SSD kit part number in order to use the HARD drive Bay

  

  You can buy

  http://PartSurfer.HP.com/search.aspx?SearchText=702870-001

  or cheaper:

  https://www.Amazon.com/HP-702870-001-i3-3217U-drive-hardware/DP/B014VUIF7E

  Kind regards.

• Windows PE found RAID drive on HP EliteFolio 9470 m using SSD Cache

  Hello

  I use HP EliteFolio m 9470-028TU suite below the specifications:

  -Intel Core i5-3317U 1.7 GHz

  -Mobile Intel QM77 Express

  -8 GB RAM

  -HDD 500 GB + 32 GB mSATA

  Installed Windows 7 Pro on RAID mode of SATA devices using SSD as Cache via Intel Rapid Storage Technology Software and works very well. Right now I have 11 all of the same model and you want to use Windows PE ImageX to capture the Image and deploy it on another laptop.

  Once I start using the Windows PE CD, I can't found any Partition of capture. I think it takes to load the driver RAID on Windows PE, but I have no idea and tried searching on google already.

  Someone at - it a statement for this problem please help. Thank you.

  Steve Jua

  SteveJua

  Use of the HP Client computer Windows PE 3.0 driver x 86 and x 64 Pack

  http://h20566.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5271149 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D2%257CswItem%253Dob_127784_1%257CswEnvOID%253D4059%257CitemLocale%253D%257CswLang%253D%257Cmode%253D4%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  Customize Windows PE: Add drivers, packages

  http://TechNet.Microsoft.com/en-us/library/hh824972.aspx

• HP Elitebook Folio 9470 m: questions of W7 to W10 - SD card reader & mouse driver device nonfunctional system + Base + BIOS admin pwd

  Hello

  I just upgraded my HP Elitebook 9470 m from Windows 7 to Windows 10. I have the following problems:

  1. base system device driver is missing

  When in Device Manager, warning sign. Troubleshooting cannot find driver. HP Support Assistant or the other.

  Hardware ID are

  PCI\VEN_197B & DEV_2392 & SUBSYS_18DF103C & REV_30
  PCI\VEN_197B & DEV_2392 & SUBSYS_18DF103C
  PCI\VEN_197B & DEV_2392 & CC_088000
  PCI\VEN_197B & DEV_2392 & CC_0880

  2. SD card reader not working not

  I installed the latest driver (in the HP Web page) see below.

  TITLE: Alcor Micro pilot smart card reader

  VERSION: 1.7.43.22

  SoftPaq NUMBER: SP71725

  REPLACESP71304, no

  ENTRY INTO FORCE: 29/07/2015

  CATEGORY: Driver - storage

  SD card reader does not respond when SD card in and causes Explorer to stop working. In addition, whenever I have input SD card, internet (wifi) seems to stop working

  3 mouse issues

  I installed the latest driver (in the HP Web page) see below.

  TITLE: Mouse Synaptics Driver
  VERSION: 19.0.12.0

  SoftPaq NUMBER: SP72041
  REPLACES: none, none
  ENTRY INTO FORCE: 23/07/2015
  CATEGORY: Driver - keyboard, mouse and input devices

  Left stick button behave strangely. When you click to open a new tab in Chrome, it opens several or a - maximizes the window.

  4 admin password of BIOS

  I tried to install the update from the following BIOS

  TITLE: HP Notebook System BIOS Update

  VERSION: F.62
  
  SoftPaq NUMBER: SP74061
  ENTRY INTO force: 31 October 2015
  CATEGORY: BIOS
  SSM SUPPORTED: YES

  SUPPORTED DEVICES: N/A

  However, it asks me the password of the BIOS, and I seem to have forgotten. Launching (F7) HP SpareKey, it turns out that my BIOS user has a SpareKey enabled, but the user admin does not work. I'm looking for the BIOS password to install the BIOS update?

  I read responses indicating 'Reset BIOS default', or unpower battery CMOS. However, I have a dual boot with Ubuntu which I fear breaking. And I can't afford that as this is the only perfect way to use my laptop (compared to W10).

  Any help is appreciated.

  Thank you

  David

  Hello:

  You need the driver for the base system device JMicron card reader.

  The media JMicron card reader driver allows the card slot multimedia integrated in the laptop models running a supported operating system.

  FTP://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63637.exe

  This would be the only issue that I can help you.

  You need to contact HP technical support to get a sort of BIOS file they will send you to unlock the BIOS P / w.

  I forgot what they call it.  Explain the situation... you need to unlock/reset the BIOS password you forgot.

  There is a history tab of revision on the file of the mouse driver that displays the newer versions you may want to try...

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_167606_1#tab-history

• 9470M: How to escalate an issue Elitebook 9470 M was at the service of 5 times

  Hello

  Someone at - it advice on obtaining this support of last year this laptop has been serving 5 times.

  This last time it took me a week to get a box to ship in return.  Total since I opened the ticket back has been 2 weeks and then he comes back not working!

  The battery light flashes orange/white and does not illuminate.

  I think this is the 3rd time they replaced the motherboard.

  I have taken battery and pressed the Start button / stop for 30 seconds (as it has resolved in the past but no go this time)

  I bought 4 of them and the other was 2 service twice for similar problems.

  Where can I get this problem!

  This model is terrible! I bought 15 Elitebook 745 and they have been stable for the last 2 months but these 9470 m come to be a headache.

  @mbeckler

  
  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).

• EliteBook Folio 9470 m: replacement of display

  Hello

  I Elitebook Folio 9470 m with 1360 x 768 (exhibit no. 702871-001) HD display and I want to replace screen with screen HD + 1600 x 900 (part No. 708771-001).

  So, I wonder if I replace the screens I will suffer problems with my current setup of the system and it is even possible to replace the screen if it has a different resolution that provided with the laptop first?

  Thank you.

  Repair:

  Manual

  There is a panel of 1366 x 768 and 1600 x 900 Panel and there is only one cable used for each Panel, then Yes, you can replace your panel with the higher model resolution and screen with good resolution.

  After the back if you need help to locate the part or installation.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• My Folio 9470 fingerprints m dowsn can't work after a long turn outside

  I use HP Folio 9470 m, my problem is:

  1. stop my and hold it for the night

  2. I turn it on the next morning, the BIOS asked me the password or fingerprint to log.

  3. I tried several times with the fingerprint but it does not work, even I click the button 'User footprint' and analyze my finger but it still does not work

  4. I enter my password, then starts OS off my computer

  5. I turn it on after his stop, the fingerprint now works again.

  The problem happened every morning, when I try to start my computer after a long day to the next. It will never happen if I stop in no time (1 or 2 hours).

  How can I solve this problem?

  Hello ChuongDuong,
  Welcome to the HP Forums.
  
  I'm sorry, but to get your question more exposure, I suggest posting in the trade forums, since it is a commercial product. You can click here for the link.
  
  Thanks for posting on the HP Forums.

• Folio 9470 m ultrabook: validity fingerprint (vfs491) sensor stopped working after Windows 7 is 'important' updates

  I was connecting my HP Elitebook Folio 9470 m using the reader of fingerprints without problem since I got it, but this week I made a few updates to Windows 7 (more important only) and now the fingerprint reader is not an option when I start.

  The player is visible in material under biometrics Manager and I checked, this is the latest driver from HP (I uninstalled it and reinstalled it which didn't work). I find no biometrics, if I look for the Panel well.

  I activated the biometrics in Windows components (using gpedit.msc: Administrative Templates - windows components - biometrics)

  Some of the forum posts I've seen speak simplepass and hp protect programs - I don't know if they have something to do with it?

  Is there a way to reactivate or add it as an option for connection?

  Thank you

  I checked the bios has the fingerprint reader enabled (is) left the laptop for a day and then it started working again!

  Strange, but at least it works again.

• Card module HP Folio 9470 m mobile broadband

  Hello

  I recently bought card module wwan to amazon which States that it is compatible with the laptop HP folio 9470 m.

  Unfortunately, after installing the card WWan, bios keeps stop and blink CARD WWAN NOT supported.

  HP tech guy, can you please help me where can I get a compatible WWAN card for my laptop.

  Your answer will be highly appreciated. Thank you.

  Joseph

  Hello

  Here is the list:

  NETWORK/COMMUNICATION IMPLEMENTATION

  Wireless
  Support for a wide range of LAN wireless secure, integrated and of WAN wireless options with support for the latest industry standards. Broadband (WWAN) wireless requires a Windows operating system and is available in some countries. Integrated Bluetooth and wireless LAN are also available (both are factory configurable only) and can be combined with all supported wireless WAN options.

  Broadband (WWAN) wireless (support to win 8 WWAN will be unavailable to Win 8 introduction)
  Hs2350 HSPA + ADSL Mobile HP Module
  Module Mobile HP un2430 EV-DO/HSPA broadband
  HP lt2522 LTE-EVDO Module Broadband Mobile - US only * (no support to win 8)
  HP lt2523 LTE / HSPA + Mobile Broadband Module - US only * (no support to win 8)

  Kind regards.

• Folio 9470 m: Please HELP: no laptop found bootable image stops

  Hello world

  I have a folio elitebook - 9470 m HP and today I formatted diskpartitions all with command prompt (ntfs) because I wanted to clean the SSD to re install Windows 10. After a reboot, I get the error message: "can't find any bootable image, notebook will be stop.

  I tried to select the USB drive as the start number one option because I have a picture of 10 Windows bootable on my USB key. I can't the computer to boot from the USB - stick to install Windows. It makes me really mad because I never had problems like this, and I installed Windows several times on the same notebook. (But never formatait all the diskpartitions)

  So if anyone could help me it would be much appreciated!

  What you can do is to go to the Microsoft website and download the Windows ISO file

  You can either using their all-in-one utility to create a USB flash drive or choose to save the ISO file and then run Rufus to create the USB key.

  https://www.Microsoft.com/en-us/Windows/Windows-10-upgrade

  If a working method so something wrong with your original image.

• Folio 9470 m: Broadband Mobile (un2430) works only with Windows 10 on Folio 9470 m

  I had 10 Windows installed on my HP Folio 9470 m since October last year (Insider program).

  One thing I've never been able to get to work is the mobile device to broadband (un2430). It simply says "Radio off". All attempts to re - install the driver (which shows that 'work'), toggle the device etc. etc. just leads to the same result, that "Radio is off".

  I Googled it a couple of times and found that other users have the same problem. Also his colleagues of mine with the same model also has the same problem. It works very well under Windows 8.1.

  Does anyone have a work around?

  I was really disappointed when W10 has been released as HP not updated the drivers page W10 drivers:

  http://h20566.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=5271102

  How can I know when / if HP released W10 pilots, including support for mobile broadband, for the HP Folio 9470 m?

  Not that HP has released some drivers for the Folio 9470 m and 10 Windows, I decided to do an installation from scratch and using these drivers. Unfortunately there is no driver for the un2430 and I still couldn't run.

  But then I found this solution of colleagues HP user jamie76 and it actually worked!

  http://h30434.www3.HP.com/T5/wireless-Internet-home-networking/Sierra-Wireless-WWAN-module/m-p/5242367

  I thank this guy from the bottom of my heart, and if you have a Folio 9470 m, this is how make you the WWAN work in Windows 10:

  1. Uninstall HP un2430 Sierra Wireless Drivers in the Control Panel - programs and features. If you have an it.

  2. restart your machine.

  3. stop and try again.

  4. start install hp un2430 Sierra Wireless Driver sp63218 go 8460p Windows 8.1hp support and drivers. Approximately 77MB in size.

  5 restart.

  6. Finally, as additional installation, sp63221 approximately 115 MB. Sierra Wireless Driver. Hp support and drivers of a CURRENT laptop called OS Windows 8.1 turn G1 EliteBook.

  7. the cellular signal should appear in the taskbar.

• Ethernet passthrough for station host UltraSlim does not work with Folio 9470 m

  I have a new Folio 9470 m Win7 64 bit running.  I'm tying to a Docking Station UltraSlim

  The port ethernet on the Folio works very well and I am able to connect to the local network in the office without problem.

  However, when I connect the Ethernet cable to the docking station and then place the Folio on the docking station, I am * not * be able to get a connection.  The link on the docking station lights will not Flash again.

  The dock is connect to power and the lights are on.

  I also have an external monitor, mouse and a wireless headphone wireless connected to the docking station.  It all works perfectly.

  Any suggestions?  I'm completely unable to find a driver for the folio, which would be connected to a docking station.

  You can get a better response in the company support forums located here.

• HP EliteBook Folio 9470 m Note: I need 3 drivers I can't find for my HP EliteBook Folio 9470 m PC mobile

  Hi I need help with my HP EliteBook Folio 9470 m Notebook PC laptop that has Windows 7 Ultimate x 64.

  According to the hp.com drivers site, I downloaded all the drivers and now I'm still missing 3 drivers and I don't know what to do.

  Ethernet controller

  PCI serial port

  PCI simple communication controller

  These three are missing... can someone help me and tell me what I need to install to make sure I have those?

  Thank you very much

  Hello:

  You need these drivers...

  Ethernet controller:

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5275307&swItemId=ob_116056_1&swEnvOid=4059

  PCI serial port &

  PCI Simple Communications controller:

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5275307&swItemId=ob_146756_1&swEnvOid=4059

• EliteBook folio 9470 m: folio 9470 m amber and white power light

  Hello. The power (Flash) light flashes on the Elitebook Folio 9470 m white and Orange. Also the power button lights up. What could be the problem and how to solve this problem?

  Happy thanksgiving. After taking the keyboard in bulk, I found 2 cables may not have been installed properly. After the connection of the keyboard to the right way it started right. So if someone has the blinking orange and white lightning bolt check keyboard connections. Hope this tip helps. Thank you all. Thank you to our military units serve us all over the world.

• HP EliteBook Folio m-Ultra 9470: lost my bios password

  Hi @all

  I lost my bios password :-(

  my hardware:

  HP EliteBook Folio 9470 m-Ultrabook SN: CNU351D3GK

  is it possible to reset the password but without putting the on-board battery?

  THX

  Hello

  Unfortunately, business machines such as Probooks or EliteBook have more strict than the models of consumer security - they do not produce ' stop codes ', the password cannot be derived from the serial number and code is stored in a memory non volatile so remove the cell RTC will not reset the password in this case.

  If you Contact HP Business support they should be able to file a custom SMC.bin that you can use to reset the password at startup.

  Kind regards

  DP - K