HP AC125TU (N8M38PA): cannot install HP Coolsense on my laptop

Whenever I try to install HP Coolsense it says 'there is a problem with this Windows Installer Package. A program run as part of the Setup program has not finished as planned. Contact your provider staff or the support package'

Is it necessary to install this software on my laptop?

Someone please help!

Thank you

Hi @iashu,

Thank you for your query.

I understand that when you tried to install the HP CoolSense software, you have received the message error "there is a problem with this Package of Windows Setup. A program run as part of the Setup program has not finished as planned. Contact your supplier of staff or the package of support ".

What precipitated the need to reinstall the software?  Were there recent changes? Want to know if it is necessary to install it. HP CoolSense technology is a feature of some portable HP that combines hardware, software and mechanical design dynamically manage the temperature of your laptop, and help you stay comfortable while using it. As overheating may cause problems much, I highly recommend the installation. To try to overcome this difficulty, please try this link (from microsoft.com) solve problems that block the programs are installed or removed. Once you have completed that step retry the installation of a new download. You can also try to do Safe Mode Setup. HP computers - Windows 7 Safe Mode.

Please let me know the results.

Thank you! If it helps you to find a solution, please click the button "accept as Solution" down below in this message. "If you want to say 'Thank you' to my effort to help, click on the" ""Twww.Mountainview.rsb.qc.ca Up ' give me a Kudos.

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