HP AF124NO: Power issue or something else?

Hello

I have several problems with my new laptop that I bought in January 2016.

I didn't know what category to put it, so maybe it's in the wrong.

These problems may be related somehow.

Problem 1.

When start the computer the first time that he see the HP logo and stops.

The second time I start, it shows the HP logo, and then shows the charger windows and then it works.

Problem 2.

The computer randomly stopped when I leave for a while. This does not happen if I use it constantly.

Problem 3 (likely to be resolved).

I also had problems with the Broadcom wireless LAN card. Causing the computer to get a BSOD with a message 'bcmwl63a sys system thread unhandled exception.

I downgraded the driver version 7.35.275.2 and it seems that the BSOD is now gone for that matter.

I mention this because I don't know if it could be linked to other issues.

What I've done so now

So far, I've tested for hardware problems with material for the HP PC Diagnostics and he found absolutely nothing.

I failed to run memory (RAM) test Memtest86 + because the computer does not find the USB (I tried the Flash DRIVE in another computer and it worked there) or when you use a cd it it tries to load the cd but nothing happens.

I don't know what to do anymore.

/ TheDavid1

Hi @TheDavid1,

Thanks for the quick response!

Please try to disable the quick start on your laptop:

How to disable the quick start

Let me know if this fixes the boot problem.

Tags: Notebooks

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