HP all-in - One PC 19-2113w 19: white/black screen after upgrading RAM
Hello
So I have upgraded RAM using 2 x 4 GB SODIMM DDR3 Corsair 1600 Mhz, after installing the PC boots but screen is white/black
steps to follow:
1. I tried with 1 socket by using only a RAM, screen black
2. I tried with 2 socket using RAM only one with the same RAM step 1, screen black
3. I tried step 1 and 2 using the other RAM, screen black
now here it gets interesting
4 tried 1 socket using Original/factory RAM, screen black
5 tried 2 socket using Original/factory RAM, screen black
6. tried without any RAM at all, looks like a lack of RAM, screen black
Now, to each measure adopted, I must say that the screen sound not only not showing things, but its totally black as it does at all, until the system starts normally. !
Is it Possible the upgrade of RAM affect the screen? or maybe when I was replacing the RAM I hit some conecting by cable to screen or something?
HP 19 all-in-ONE PC
Product No.G4B06AA #ABA
Model n ° 19-2113w
10 64-bit Windows
Update
Removed the battery and hold the power for 30 sec button (BIOS reset if I'm not mistaken?) now it works with the orginal of RAM so I guess my new RAM that's the problem!
Tags: HP Desktops
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