HP app: fixing scan documents

Similar Questions

• HP 2542: no 'button' under HP APPS to scan documents after upgrading to w10

  There is no button under HP apps to scan documents after upgrade to windows 10. There is a button for photo creations, but does not scan.

  Hi @lad1,

  Welcome to the Forums of HP's Support. I understand that you do not have an option to scan under the HP apps section.

  Try to run the HP Print and Scan Doctor.

  The following links should also be useful.

  HP printers - help print and scan the doctor for Windows to solve printer problems

  HP printers - printer problems after upgrade to Windows 10

  Have you tried to use the Windows search feature to search the HP Scan application?

• OfficeJet Pro 8600: Officejet Pro 8600 won't save scanned document

  I've updated to Mac OS Sierra 10.12 and I can't save a document scanned from my office. It scans the document ok, but the "Save" button is grayed out.

  I can scan and record directly from the parser.

  There is no driver listed on the HP website for 10.12 - the latest driver listed is of 10.1

  Anyone know how to fix?

  I have a MacBook, which is still under El Capitan and it works very well as my Mac did until I updated the operating system. I also note that Sierra is not on the list of OS for this post.

  Update on my problem - I discovered I can save the scanned document using the Print - command, function.

  So I guess this will fix itself when HP to produce a new printer driver for this OS.

• When I scan documents with HP Photosmart 7510 ADF, how can I stop the pages to be marked?

  Hello

  I use a HP Photosmart 7510 (model No. C311a, product no. CQ877B)

  When I scan documents using the automatic document feeder, they are more often (80%) marked left.  It seems to be caused by the wheel which initially grabs the book.  It provokes a black spot of the width of the wheel to be left on the page.

  The mark appears about a quarter turn to the bottom of the page and is about 1/2 cm in height, but is very sensitive.  Sometimes, another brand is left a little further down the page and sometimes these two brands are accompanied by a very reduced, but still noticeable grey banner (again I believe caused by the wheel).

  The brand is very visible not only on the scanned now but also (of course) in the pdf file that result, and since I'm on this printer for things like job applications, it's not big.

  Other people know about this?  If Yes, is it possible to fix it or must return the defective printer?

  See you soon,.

  silverShnoop

  Hello silverShnoop

  Such problems can sometimes be caused by dirty rollers or the parts of the ADF (automatic document feeder). The following instructions (whereas for a different problem) contain instructions for the cleaning of the AAD.

  The ADF (ADF) captures no paper

  There is another article that could help as well. It contains instructions for cleaning the scanner glass.

  Vertical stripes, lines or streaks in the Copies or Scans

• HP C6280 All in One Printer: unable to save the scanned document of multi page as on the single Document using the Preview on IMAC computer

  I recently reinstalled my drivers on my IMAC computer to correct some strange characters appearing when printing from Microsoft word via Parallels.  The relocation at this time and the time has fixed this problem.  My most recent issue is not able to save a scanned document of multi page into a document using an excerpt?  In the latest that I had to do was high brightness, scanned documents to be saved and presto, all were saved under one.  Now you have to go save each of them at a time.  If you have a 5-page document, you need to go through the registration process 5 separate time create several documents, which is a big waste of time.  I have also my C6280 DPL 100 size should be a problem, I think.  To correct even any help would be greatly appreciated.

  RG.

  Hi @RGrantB3,

  Welcome to the HP Forums! I'd love to help you analyze documents several pages in a single file. When you scan, you select PDF as the format scanning? When you select the PDF file, you should see an option to select, save all pages in a single file, or a variant of this option.

  If you do not see this, please post a screenshot of you scanning settings for I can visually identify the issue.

  How to take a screenshot on a Mac.         How to post a picture on the HP Forum s.

  I can't wait to hear back on your part. If this resolves the issue, please click Accept as Solution button below so that others can see what has worked for you. Thank you.

• HP Photosmart e-all-in-one printer 6520, find or reset the PIN code to send scanned documents

  With regard to emailing documents scanned for laptop running Windows Vista 32 - bit, Home Premium edition

  HP Photosmart 6520 model of printer e-all-in-one, CX017-64001 FPU: find or reset the PIN code to send scanned documents

  I set my printer up to send a scan of documents for me whenever my laptop isn't on. It requires a code PIN to send the document. Unfortunately I misplaced the PIN code and is forced to locate or reset. Reflected on the printer to the title web services, I can't see an option to do this. I have also recorded in the centre of ePrint online but have been unable to locate or find a reset it either.

  Any ideas how to do this? Thank you

  Hi lime,

  The best way to access the app is actually access your ePrint account and add the scan for app by email to your printer.  Once you add the application to your printer go to your apps on the front panel and you should see the scanning to e-mail.  I hope this helps.

  Let me know how it goes.

  * If you find this useful or mean please make sure you click on the White Star under my name to give me congratulations. **

• OfficeJet 4650: Biased Image of the scanned document

  During the analysis of the image produced by the scan my documents is biased on the new page... a little as the document I wanted to analyze somehow go slightly twisted during the scanning process.   Y at - it a setting or fix I can do to help my scanned images is more aligned on the page?

  Hi @TalusHiker,

  Welcome to the HP Support forum.

  I understand that you use a printer all-in-one HP OfficeJet 4650 with a Windows Vista computer and analysis the scanned document is slightly asymmetrical. I would like to help with that.

  In order for me to propose a proper resolution, it can help to collect a little more information from you.

  You scan the automatic feeder (ADF) of Document, or the glass dish?

  The scan seem asymmetrical when you look at it on your computer, or when it is printed?

  Is the pages in a separate document or part of a book?

  I'll watch for your reply, so I can go into it for you. Just reply to your convenience.

  Thank you.

• Can't print or scan documents with Canon MG2470 printer (2400 series)

  Original title: install a driver for the Canon 2400 series printer

  Hello

  I am currently not able to print or scan documents with my Canon MG2470 printer (2400 series), that worked perfectly until a few days ago.

  I tried to reinstall the software of the printer, including the driver, but the latter does not settle.  The control panel displays a yellow triangle with an exclamation mark against the Canon 2400 printer, but when I "fix" the problem, it remains unresolved.  Accordingly, my 'Cute pdf writer' is set as the default printer that is not of much use.

  Regarding documents scanning with the same printer, I now get the error code 5156.69 to come, but I don't seem to be able to solve this problem either.

  Any help on this issue would be appreciated.

  Norman

  Hi Norman,

  This problem can occur because of corrupt drivers, incompatible drivers, due to the printer settings, missing updates, and problems with the printer.

  Please follow the steps mentioned in the following link:

  Solve printer problems

  http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  I also suggest you try to install the latest version of the printer driver and software from the printer manufacturer website. Consult the following link:

  http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg2420#DriversAndSoftware

  Please answer us on the State of the question you tio assist also.

• Why I said no e-mail program when you try to send a scanned document

  Just bought the new laptop HP Pavilion and new HP printer all in one.

  First of all, I'm stuck with Windows 8 (horror! after XL)

  In addition, never used a scanner before.

  Configure printer OK. Not sure where the scanned document should go in 'Library', but managed to find a picture I had scanned.

  When you want to send the picture, I get a message that basically said...

  No e-mail program to perform the requested action. Install an e-mail program or, if you have already installed, create an association in the default programs control panel...

  as far as I can see, in the default programs control panel, when I click on the EMAIL he just said Microsoft windows. Cannot change, delete, replace... cannot do anything.

  I don't know that I'm being stupid. I have no one to ask. I am nearly 70, do not understand half of what is all about. Can anyone help - in understandable English, please.

  Thank you

  Just bought the new laptop HP Pavilion and new HP printer all in one.

  First of all, I'm stuck with Windows 8 (horror! after XL)

  In addition, never used a scanner before.

  Configure printer OK. Not sure where the scanned document should go in 'Library', but managed to find a picture I had scanned.

  When you want to send the picture, I get a message that basically said...

  No e-mail program to perform the requested action. Install an e-mail program or, if you have already installed, create an association in the default programs control panel...

  as far as I can see, in the default programs control panel, when I click on the EMAIL he just said Microsoft windows. Cannot change, delete, replace... cannot do anything.

  I don't know that I'm being stupid. I have no one to ask. I am nearly 70, do not understand half of what is all about. Can anyone help - in understandable English, please.

  Thank you

  Hello

  If you are simply trying to select an image file, right click and select send to/recipient of the message, it will not work if you are using the default Windows 8 App Mail.

  You must have a Desktop Email program is installed to do this, such as Windows Live Mail, which is part of the Windows Essentials range.

  Windows Live Mail - free

  http://Windows.Microsoft.com/en-us/Windows-Live/Essentials-other-programs

  To attach the image using Windows 8 Mail App, open the Mail application and select new email message.

  Click on the paper clip icon in top/right (attachments).

  Navigate to the folder where the image is stored and Select the file.

  Click the button to join at the bottom of the screen.

  This will attach the file to the new email.

  Let us know if you have any other questions.

  Concerning

• The present no embedded fonts in scanned documents containing plain text are not get converted fonts incorporated after OCR applied. But the texts are searchable. The text even unincorporated font that is formatted as text (not scanned) become stupid

  The present no embedded fonts in scanned documents containing plain text are not get converted fonts incorporated after OCR applied. But the texts are searchable. Even fonts not embedded text that is formatted as text (not digital) are themselves converted to fonts embedded by adobe distiller.

  Fix. Expected behavior.

  Output of the OCR is not incorporated. With Acrobat Pro, a preflight check is available to embed the fonts.

  On the use of Distiller - using a work option distill configured appropriately that the PDF created from the authoring application (FrameMaker, InDesign, MS Word, etc.) will have embedded fonts.

  Be well...

• How to change the color of a scanned document writing and make the background transparent

  I'm a newbie using Photoshop elements 11 and tempting - without success so far - to edit a document, I have scanned so I can upload it to a custom fabric printing service. I already scanned a handwritten recipe in color .tif format (which seems black and white, because the original is written black on white background). I also resized the image of 14 "x 23". I need help is:

  1. I want to change the color from black to red writing (specifically in the hexadecimal code cd0303).

  "2. I also want to add a border of 2" wide solid color in the same red around the 14"x 23" the recipe image (so the final image will be 18 "x 27".

  3. I want to make the background transparent instead of white recipe and to make sure that the background remains transparent when I download the final image to .png format printing service so that only the red writing and the border will be printed on the fabric.

  I would appreciate directions to do these things. For reasons I don't understand, when I created a file empty and set the color of the background transparent, then tried to make the changes I want, somewhere along the way the background changes to black.

  Thank you very much!

  Digital dabbler

  Try this:

  1. Open your scanned document and do not forget that there is good contrast. The native scan may need help.
  2. Duplicate the background layer, then turn off the visibility of the background layer by clicking on the "eye" icon. Work on the background copy layer
  3. Download the magic wand out of the toolbox tool, tolerance set at 32 (may have to experiment with this value), uncheck the "contiguous"... Left-click on a substantive area white. Press DELETE on the keyboard. Press CTRL + D to get rid of the dotted moving line.
  4. Set your foreground on cd0303 color chip
  5. CTRL + left click on the thumbnail of the layer with the writing, then edit > fill selection > foreground color
  6. Press CTRL + D
  7. Go to Select >, then change stroke (outline) selection. Race position inside, fixed width of race based on
  8. Remove the background layer, and then save to the file format which preserves transparency.

• scanned document not to transfer on the desktop after put 10.11.2 updated

  HP Officejet Pro 8610 scanner can be controlled by OS X but scanned document does not appear on the desktop as shown on the details page.

  Update.  File can be found in "All My Files" but it's not the location that was requested on the scanning.

• Cannot open the scanned document

  I use an officejet 8600 +.  I can't open the documents that have been scanned in PDF format.

  Hello

  Each of them or just one or two? Please scan 1 page (for test) computer and select document , and then open the scanned document.  You may need to update Adobe reader as mentioned on the following assistance:

  http://helpx.Adobe.com/Acrobat/KB/cant-open-PDF.html

  Kind regards.

• Photosmart premium C309g-m: lack of disk space when scanning documents in pdf format for PC

  When you try to scan documents to pdf format on my computer (connected via a wired network), including multiple pages, the throws of sweeping to the top of this error message 'More disk space - remove unused files to free disk space' the error code below is 4, [(3,11,0)].

  I seem to be OK with a single page at low resolution in B & W - 150 dpi but not more than a few pages to this resolution, or even a single page to a higher resolution and the error message is thrown upwards and will not save the file. Clearly I'm not memory hard drive because there is a lot of space and I tried recording on multiple disks.

  If I scan everything straight to a USB stick plugged into the printer it works OK but scan documents as a picture and crops, more it only scans one page and then save it.

  I tried to install a patch from this forum question http://h30434.www3.hp.com/t5/forums/postpage/board-id/Scan but it made no difference and my windows 7 was not an upgrade of vista

  Hope someone can help with this

  Hi Oscardod,

  You are welcome!

  I guess one inadvertently lead solution, is always a solution! Laughing out loud.

  I'm glad that everything is fine.

  Best regards!

• How to scan documents with my hp officejet pro 8600

  could someone tell me please how to scan documents with my hp officejet pro 8600?  Thank you.

  I understand that you want to analyze. I'd take a glance at this document.
  
  Let me know if it helps.