HP B210a Photosmart: not black not printing

I read all the similar posts on this problem but still can not my black printing ink.

I was to have absolutely NO problems printing, but needed to replace my cartridges.  Did, with the new ink HP 564, but now the black does not print.  I replaced the black with a new cartridge.  For the color ink levels are now less than half (from all the pages of diagnostics, impression I guess), the black is full.     I did everything what I can do. all instructions from HP, including soaking them head printing (only once).  I get the error 'ink system failure' and when I try to align the cartridges, it still fails.   When I reset the printer, I get error Oxc19a0013 and follow all the instructions to resolve the issue.   After all this, I resorted to buying a new print head, but I always meet the same problems.  Help, please.  Maybe it's time for a new printer thanks for any help.  It seems that it is a fairly common-HP problem can something to help?

On a hunch, I turned everything off-router, modem, PC, printer.  Now, the prints in black, but the colors don't. The estimated ink levels are OK.  Copy and print are the same black only.  He keeps asking me to realign the print head, I already did several times.   What happens here?

Hi @PB14,

Welcome to the HP Forums!

I understand that the black ink is not printing with your HP B210a Photosmart on Windows 8.1. I'm sorry to hear that, but happy to help!

I suggest the following guides:

  1. Printer prints a blank Page or does not print black or color ink for HP Photosmart Plus e-all-in-one (B210a, B210b, B210c and B210e) printers.
  2. " HP printers -"Problem with print head","printer failure,"'Ink system failure,' or ' 0 x ' r a 'C2 '.... "Displays Message error.

Also, I'd take a peek at this video:

Tags: HP Printers

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