HP brand new 4620 Officejet black ink cartridge and it won't print black at all the

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• Failure to scan on a brand-new 8620 OfficeJet Pro

  Hello

  I have a brand new 8620 Officejet Pro and use OS X v10.9 & use a laptop wireless and desktop via USB.

  On both final set-up print without any problem at all but when I try to copy, scan or something by fax printers touch screen comes up with "Scanner failure - cannot copy, scan, or use the fax". As a result, if I open the HP utility it says "device status: scan unknown error".

  I've uninstalled and reinstalled all software printer 4 times - twice by using the internet and twice using set up disk & each time the same result as above.

  I used the online help guide and followed all the solutions, but all without success.

  Anyone can offer any additional help please or is their real fault with it & the printer needs to be replaced

  Thank you very much

  Welcome to the @Stratford_HP forums

  I read about how your new Officejet 8620 shows you a failure "Scanner", leaving you unable to copy, fax and scan. I'm here to offer my suggestion and comments for this question.

  Try the steps in this guide for failures to scan first, and if the problem is still apparent, I suggest to call HP to inquire about a replacement printer.

  A "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy, or fax

  Details of HP:
  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a fantastic weekend, I hope that my post was information!

• Printer ran out of black ink. Changed ink and now won't print

  Son was printing. Printer stopped. Say the need for black ink. Installation of HP black ink cartridges. Now do not print. Have cleaned print heads. Still no change. It is the second printer to do this.

  In the paper here troubleshooting steps can help solve the black does not print on your desire to 4500.

• Ink cartridge is not suitable for printer 7520

  I have an e-all-in-one printer series HP Photosmart 7520 that uses ink cartridges 564.  I just bought a 564XL black ink cartridge and it does not fit and seems too big.  It's authentic HP and not where does state she would only agree to some printers and even shows my printer compatible.  I'd appreciate your comments.

  Please disregard previous message - user error.

• No backgrounds, text fields, text, borders areas. All-black text, all the blue links. No style sheet or put in the form of page layout

  No backgrounds, text fields, text, borders areas. All-black text, all the blue links. Any stylesheet or layout on all internet pages of setting shaped. Just randomly. I uninstalled, rebooted, re installed. Nothing solves this problem.

  This problem has been fixed by uninstalling Google Earth for some reason any it messes up Firefox when I install it.

• My computer is dead, had to get the new computer. Installed PS CS2 and tried to activate it. Cannot call the online help desk, they sent me to you to activate my software. I have the serial number and the last activation number. T

  My computer is dead, had to get the new computer. Installed PS CS2 and tried to activate it. Cannot call the online help desk, they sent me to you to activate my software. I have the serial number and the last activation number. Thank you. Or to intervene in the forum.

  
  

  
  

  [address removed by email.. mod]

  
  

  Hi carlkent,

  Your serial for Photoshop CS2 key would not work as the activation for CS2 servers were closed.

  You must visit this link to download the version CS2 and use the key to series mentioned in this link: https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html

• Photosmart D110a: installed the new HP black ink cartridge and now the black ink does not print

  Just installed a new print 60xl cartridge to replace the one that was being ink. Now the black ink basically does not print. I cleaned the cartridges 4 times and run all Diagnostics pages. The black prints just a small piece of the upper part of the letters on the pages of diagnostics and in grayscale on the test pages.

  Hello!
  Welcome to the HP Forums, I hope that you are @janmacwill,

  I saw your post on the black ink does not print your Photosmart D110a and I wanted to stop making you share my suggestions. See the link below to solve the problem and if the black still does not print, contact HP (below) to see about a replacement unit.

  Printer prints a blank Page or doesn't print black or color ink for the printer series HP Photosmart e-All-in-One (D110a and D110b)

  If you have trouble, let me know and I'll do my best to help.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up".

  to say thank you for my help.

  Have a wonderful day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once will open the support page please select the country in which you are

  located. Then enter your model of HP on the right number.

  (2) then choose the 'Contact Support' tab at the top and scroll down to the

  bottom of the page "HP Support - Contact" to fill in the form provided

  your contact information.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select ' Get phone

  number. "A file number and telephone number will now fill for you.

• I put a new black ink cartridge and it says protected HP and won't do anything

  How can I get this new black ink cartridge to work my 5514 photosmart hp printer. It's a HP cartridge but it says HP protcted. I bought it at Staples.

  I'm guessing it's a recharged HP cartridge? I take it back to Staples and ask another. If possible, a genuine new HP cartridge

• My brand new in Officejet Pro 8600 made a loud grinding noise.

  I just installed a new brand of Officejet Pro 8600. At startup and before each print job the machine makes extremely loud noise grinding. I took out and replaced ink cartridges, but that did not help. Is this normal? Someone at - it suggestions?

  Hello Martin,

  Contact HP Support.  It is not usual to a grinding noise when printing each page.

  * If you are in the United States, the toll free # is 1-800-474-6836.

  * If you are not in US, then go to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• Why is there ink in my Officejet 7310 ink cartridges?

  After that the error message indicating that the transport was stuck on my Officejet 7310, a colleague moved to transport and discovered masses of black ink in the well under the ink cartridges. A lot of black ink * beep * has been dug with a Q-Tip, who solved the problem of paper jam carriage. Much ink remains in the cartridge. Where it comes from and how to safely clean? Is a normal buildup? How can't we accumulate more ink? Thank you for your suggestions.

  Here a link to a document that shows how clean and maintain different areas and parts of the printer such as the capping station.  He will be given instructions on how to go about cleaning the machine and what materials to use. It is advisable to use on the machine lint free rags.

  Some excessive accumulation of time is normal because the ink can be "fall back" on the printing process.  It is recommended that a cleaning is done every six months, if this is the first cleaning, there might be more to accumulate in the printer that could be expected. I hope this helps.

• Black ink cartridge HP Photosmart C309 to print not

  All of a sudden my printer does not print any black.  I have cleaned the print head (by using tools of the printer), came out of the cartridge and shook to see if he has really ink in it (printer says that it is complete), and it spend it.  The printer has been used regularly - it's not dry.  I tried to print the "status report" and the only thing that prints is the ink supply photos.  The thick black cartridge shows nothing, as if the cartridge is empty.  Can anyone help?

  Hi all

  my HP Photosmart Premium C309a was partially by printing in black and white only, when black has failed. I thought that the startup ink level may have been wrong on the front panel, so I bought a new black ink cartridge. Same problem and so I found this forum. I did a clean cartridge and the black began to work again. It is certainly a matter of keep an eye, and not one I am happy to know. My printer is only 1 month.

• Replace the ink cartridges and not shown on the new copy of the outs ink

  I have a HP 8500 printer a9110. I just replaced all ink cartridges 3 colours (black cartridge is always good). After replacing, I tried to print and all that comes out are white print out without color or very light tone. I tried to go to tools clean and align the heads. Cleaning worked but received failure on align option. I turned off and unplugged the unit kidnapped and released new ink cartridges. Also, I removed the two heads and cleaned with a soft cloth. Everyone knows this problem before. Any help is appreciated.

  I don't think that should have used a lot of ink.

  Although it shows that 60%, I think you should be able to print as well.

  Sorry I don't really have much information on it, but I'm glad you were able to solve your problem!

• new yellow ink cartridge (564) do not correctly print Photosmart HP 7510 e-all-in-one

  My Hp Photosmart 7510 e - all - in - one... I replaced the yellow cartridge XL 564 and I am getting yellow streaks... when printing a report, yellow is barely noticeable, with black stripes.

  Is this a faulty new cartridge?  Help, please!

  Carol

  DUH!   A senior moment here... I pulled out the yellow ink cartridge replaced by another new... at that moment, I realized the orange tab 'pull' was still attached.   Once I got his shot and re - insert the cartridge, it was fixed!

• HP DESKJET3070A: New printers that HP364 ink cartridges

  My HP Deskjet3070A about 7 years old, is to give the soul!  I have still several ink cartridges HP364 - what new printers are now compatible?

  Thank you

  HP 364 cartridges are used in the following printers, although I don't think it's any current models.  You can find some of what follows still available at the point of sale.

  This product is compatible with these printers

• HP officejet 4500 ink cartridge 'rail' bump

  In collaboration with Window 7 on a gateway DX-4870.

  I have a HP 4500 just purchased in April and straight out of the box, he made a snap / the deaf sound of the ink cartridge area.  Stall hits ink cartridge slot against the wall on the right several times and everything that is behind all this keeps pushing him to also and then finally after a few minutes of all the this snap and the deaf it stops.  It looks good printing.

  Any ideas before you return it and get something else?

  Thank you

  The band of coding (transparent plastic that runs along the printer above the transport bar) could be dirty causing the cart to not read the appropriate end point and collide with the printer.

  This can be cleaned up but is usually not the case on such a new printer unless there has been a lot of printing.

  One small thing to check is to make sure that the printer is connected to a wall outlet and not a stip to eliminate a power problem that can cause weird problems.

  What this a copy printer and print from the computer?  The noise corresponds to each?