HP C309g: Problems printing with photo paper and not A4 paper

My HP 309 g perfectly print a picture on A4 paper without flaws. However, whenever it prints the exact image even on HP Premium Plus photo paper, the colors are weird - not black, but the yellow blues and roses. I removed the print head and carefully cleaned and aligned the printer nothing helps. Verification of diagnosis HP shows no failure at all. The obvious flaw must be with the photo paper, but I am not convinced that this is the real problem. Can someone help with this really weird problem please?

Hi @Quackers,

Welcome to the HP Forums!

I'm happy to help with your PS C309g

I would normally be with you that photo paper would be at fault, but as HP paper, it should be good. I realize, this may be irrelevant, but make sure that you load the face of photo paper (print side) down so that it prints on the right side of the paper.

If you load it properly however, which I am sure you are, I suggest that you try the steps in this document to solve the problems of quality Print to the HP Photosmart Premium all-in-One Printer Series (C309) .

Let me know how things are going for you!

Happy holidays!

Tags: HP Printers

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