HP C6602A inkjet cartridge: HP Inkjet Print Cartridge C6602A questions

My company recently upgraded our digital TS230 check and to the TS240 TS4120 and also bought new ink for the scanners. The new scanner takes the same 230 ink and 4120 took which is the cartridge inkjet HP C6602A. After you configure the scanners in several places, we started to receive complaints about the scanner by saying that there is no ink cartridge in the unit or it would stop spraying a micr information at the back of the scanned items.

I received one of the new cartridge to inspect and I noticed that on the new cartridge, the connector of the chip was a different design. The old cartridge model a full chip and the newer half a chip. I don't know if it was a bad batch of cartridges that are in circulation or if it was designed this way to reduce the cost of manufacturing the ink cartridge but I would like some answers.

I called Digital Check on this issue, and the representative told me that they have received several complaints about this as well

.

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@dwhilton

Could you please do me a favor and save the details of this case on the following Web site

www.hp.com/go/SPSwarranty

Once this is received you should hear one of our quality engineers within the team of specialty printing systems.

Could you please keep me posted and let me know when they contact you?

Thank you very much, Ciara

Tags: HP Printers

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