HP C7280 All in One printer: HP Scan of the error using HP C7280 all-in-one printer

I was scanning documents successfully until recently.  I use a Mac with OS X 10.7.5 and receive the following error message when you use HP Scan.

Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.

-Restart the program.

-Close all programs that might be using the device.

-Restart the computer.

I tried to download several drivers without success.

Any help would be greatly appreciated.

Hello @kellycc,

Welcome to the Forums of HP Support! I see when you try to scan with your HP Photosmart C7280 with your Mac running the 10.7 operating system, you get an error "cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.'.

Complete the following steps:

Scrub / uninstall

• Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
• Click continue, click on one of the printers in the list.
• * Only perform this step if you have not all other HP printers. Hold down the command, Option , and command, while now the three buttons.
• Click on Uninstall.

Reset the printing system

1. click on the Apple icon ( ), then click on System Preferences.

2. in the hardware section, click Print & Fax/scanning. The Print & Fax/scanning dialog box opens.

3. make a right click (or Ctrl + click) in the left panel and then click on reset printing system...

4. click on OK to confirm the reset.

5 type the name and the correct password.

6. click OK to reset the printing system. The Print & Fax dialog box shows any selected printer

Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol...

Repair disk permissions

1. on the Dock, click Applications, then utilities.

2. double-click click disk utility.

3. highlight your hard drive / partition on the left (by default this is "Macintosh HD").

4. click on the button to repair disk permissions at the bottom of the window.

5. once the repair is complete, restart the computer.

Restart the printer. Now, you will need to install the printer driver using the Apple updates. Click on the link below and follow the instructions on the screen:

Installation of your printer driver HP and software for Mac OS X

I hope this helps, please let me know the result!

Thank you

Tags: HP Printers

Similar Questions

  • Windows Fax and Scan - what the appropriate use for the concurrent users to save to the network program?

    I'll try to keep this simple - as I already asked this on other forums without the answer. My environment - Windows 7 Enterprise SP1 32-bit client machines. A computer needs to scan patient documents to a network shared by a group of users folder. There will be many people who use this computer even through all day (several shifts - environment 24 hours/7 days).  This is why I need multiple profiles from windows to all save the scan to the SAME network location.

    Currently I am trying to achieve with Windows Fax and Scan and using the ' Scan 'option under 'tools' routing. "  There is a check box (once in this option) for "network location".  I am using this option, but its does not work and that's the whole problem. Its supposed to AUTOMATICALLY record each scan to the specified network location, but it does no such thing. The scan is not registered at all in fact it is just in the interface user of Windows Fax and Scan... double you click it, and then it shows you the image.

    Some information note for helping people answer this question (and any help is appreciated):

    (1) * YES * the network folder, I am trying to record is a valid network folder and * IS * accessible via my network of different devices

    (2) * YES * the user of this journal on the computer with the scanner * ALL * read/write to have rights to this location of the network folder

    (3) * file YES and printing sharing is already active on clients

    If you please if someone either knows how to solve this problem, or at this stage if you can even suggest a different (cheaper the better) application that will scan to a network location please let me know.

    One might think to a disabled feature labeled as "scan routing" and then a field for "network location", it would be simple as plugging in the network folder and checking a box - apparently it isn't.

    Thank you.

    Tom Salvtti

    Hi Tom,

    Thanks for posting your query on the Microsoft Community.

    I would like to know some information.

    1. You are connected to a domain network?

    If Yes, then I suggest you to post your query on TechNet Forums as we have experts working on such issues and help you to the best.

    Check out the link:

    https://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

    Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

  • Record scanning to the desktop using mac OS 10.9

    I just want to thank the HP employee who provided instructions on how save the scan on the desktop without getting a gray image or black all.

    Using Preview to sweep around the problem of loss of image when registering.

  • HP ENVY printer 4512: unable to scan to the chromebook using hp ENVY 4512?

    I use a Chromebook and I have a printer hp ENVY 4512 and I tried to use the scanner on it but it is not picking up my Chromebook. I can print but not scan. Is there anything I can do to get the scanner my printer to pick up and scan part to my book of chrome? I appreciate any feed back, thank you.

    Hello

    The operating system that is supported for want 4512 is Linux, Mac and Windows. ChromeOS is not supported, so there is no drivers

    available for scanning.

    Kind regards

    Dhruv

  • HP Laserjet MFP M425 Pro: Cannot scan to the computer using MFPM425

    You just bought a new M425 MFP.  There is no functionality of "Scan to PC", rather) 1 USB-to-scan, scan) 2 to 3) Scan to Email or network folder.  I want to be able to use the function scan to scan directly to my PC and a pdf format.  There have been a few previous posts regarding the use of "Windows Fax and Scan" but who doesn't have a .pdf option.  Other posts talk about using "scan HP from your PC-software" is "HP scanning software" a separate download?  Other options?  Thanks for your help.

    Hello

    Scanning to a computer from the front panel is ot supported on many devices like the M425 Laserjet.

    If the printer is connected to the network, you can set a shared network folder and scan PDF out of the façade, a being defined as follows:

    http://h20566.www2.HP.com/hpsc/doc/public/display?sp4ts.Oid=5096243&docid=emr_na-c03463750&docLocale=en_US

    If you prefer to use the installation of scanning software HP full software functionality on your PC, scanning can be started from the software scanning HP on your PC, and not the front of the printer.

    Full features software can be downloaded below:

    http://h20566.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5096245&swItemId=ma_104479_4&swEnvOid=4063#

    Then the HP scanning software will be available under the start menu > programs > HP > printers folder.

    Kind regards

    Shlomi

  • You can scan from the feeder automactic using capture and scanning hp

    You can scan from the ADF using capture and analysis?

    Hello

    Welcome to the Microsoft Community and thanks for posting the question.

    According to the description, it seems you are trying to use the scan from ADF.

    It would be great if you can provide some clarification on this issue, so that I can help you, or move you to the right team.

    What is the model number of the printer/scanner

    Consult the manual of the scanner and follow the instructions on how to scan from the ADF

    Suggestions for a question on help forums: http://support.microsoft.com/kb/555375

    Please come back with more information on the issue so that we can help you better.

    For any help about Windows, you can still post on the Microsoft Community Forums and we will be happy to help you.

  • How do scan you a document from the printer to the computer using a c5180 all-in-one printer

    I try to scan a document to my HP Photosmart C5180 All In One Printer to my computer and like to know what are the steps to do

    Use the HP Solution Center to scan at the printer to the computer.

    HP this documentexplains how to scan with the HP Solution Center. It is very simple to install and use. Mine is configured as a network printer connected to my Linksys router wireless.

  • HP M127fn all-in-one printe: where is the function of scan on the HP M127fm printer

    How can I access the scan function, that I can't seem to find it. ?

    Hello

    You will need to scan from the software

    Scan using the scanner (Windows) HP software
    Use the HP scanner software to start scanning from software on your computer. You can save the scanned
    as an image file or send it to another software.
    1. load the document on the scanner glass according to the indicators on the product.
    NOTE: For best results, load small paper (letter, A4, or smaller) with the long side of the paper
    along the left side of the scanner glass.
    2. click on start and then click programs (or all programs in Windows XP).
    3. click on HP and select your product.
    4. click on HP scanning, select a shortcut to scan and then adjust the settings if necessary.
    5. click on scan.

    More information, including for Mac: page #41 of the following book:

    http://h10032.www1.HP.com/CTG/manual/c03628466.PDF

    Kind regards.

  • HP Deskjet 3520 all-in-one: I installed the HP utility to scan, but the 'Edit analysis jobs' button is grayed

    I installed the HP utility to scan from my HP Deskjet 3520 to my Mac Book pro, but the "edit scan tasks" button is grayed out. I can only scan one page at a time, but one I want to scan multiple pages

    Thanks for the reply back @cjbd,

    You are able to open the HP scanning software when you perform a search from the Mac?

    You try to scan several pages from the printer to the Mac or from the HP scanning software?

    You should be able to open the HP scanning software and edit everything from there.

    Normally, you can select PDF to scan in a single file multiple documents if that's what you try to do.

    Because this model only has a dish, you must be notified to scan another page.

    Here is a document for digitization of the control panel of the printer: HP Deskjet 3520 e - all - in - one and HP Deskjet Ink Advantage 3520 e-all-in-One Printer Series - how to perform a scan: from the control panel.

    If the HP scanning software does not work, you will need to uninstall and reinstall the software again.

    I handed the document to uninstall: Printers HP - uninstalling the software of the printer (Mac).

    Here is the link to the drivers: HP-inkjet ink-SW-OSX - Mavericks_v12.34.40.dmg

    Please get back to me. Thank you!

  • My Dell all-in-one 962 stopped printing all of a sudden. The error messages are that the computer cannot communicate with the printer.

    My Dell 962 All In One Printer suddenly stopped to print. I get an error message that the computer cannot communicate with the printer. The error message suggests that I unplug and plug back the power plug and the USB cable to the printer and make sure that there are no restrictions of firewall to the printer. I did what was suggested and still no printing. I have resinstaled the printer from the CD software, I got with the computer and also installed the latest driver using the software of the software upgrade wizard.

    and also installed the latest driver by using the Software Update Wizard software.

    That would not have been the best idea... but it is unlikely that the cause of your immediate problem.

    The next thread does not make much sense to me, but it describes a situation similar to what you described and the proposed solution is supposed to have worked.  Try it and see--> http://en.community.dell.com/support-forums/peripherals/f/3528/t/19483019

    I suspect that what really happens is that the driver has become corrupted.  In many cases, simply reinstall the driver is not fix things; you have to clean the old corrupt driver before installing the new.  Thus, it is more likely that the part "Uninstall" the related response is what is helping rather than playing with services... but go ahead and follow these directions, just in case.  In fact, I suggest that you run under first antimalware scanners before following the tips in the above link.

    If I had not found the link above, that's what I would have suggested (whichrequires that you have Windows XP):

    Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs.

    MalwareBytes AntiMalware

    SUPERAntiSpyware

    Use the free version, not the free trials of "pro" versions  Pay attention during installation uncheck any prechecked boxes that would install some additional third-party programs.

    Do not run the scans at the same time.  Each scan will take a while.  Start one and go do a non-it chore.  Once the scan is finished, leave the program to deal with anything it finds.

    Once done, you can keep or uninstall programs, or both.  If you keep SAS, I suggest to change its default setting does NOT automatically when Windows starts.

    Uninstall all software from Dell to control panel > Add / Remove programs

    Download Microsoft Fixit 50126 impression: http://go.microsoft.com/?linkid=9662904

    Close all running applications (anything with an icon on the taskbar).

    Run the Fixit routine.  Note: The routine Fixit has two modes, light and complete.  It will run in full mode when you check the box "Reset the spooler to print on values."  This will remove all printers, so if you have any other printer installed, I recommend running the Fixit in full mode.  If you have other printers and you do not (necessarily) want to reinstall them, run the Fixit in light mode (box unchecked).  This may work anyway.  You must restart the computer after you run in full mode; you need not restart after the Chase mode.

    After the Fixit has executed and you have restarted if necessary, make sure that the printer is disconnected from the computer and run the installation software.  You will be asked to connect the printer to a suitable place.  You can use the CD that came with the computer or download the software here (which is relatively hard to find, the claims of the main page of the 962 product support it cannot find the drivers)--> http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R89490

  • Photosmart C6188 all-in-one not scan on the mac with OS 10.6.1

    I just bought a new mac with snow leopard and incapable of having the C6188 HP photosmart all in one analysis images on mac.

    I made the mistake of installing the original software which is come with the printer, and then discovered that it does not get. So I uninstalled the software and performed an update to the Apple software.

    I tried according to your publications/announcement about the leopard snow, preferably using system preferences and applications of image capture.  I can print all right, but unable to scan images on mac.  I get the error message is ' year error occurred while communicating with the scanner.  It's the same message that I get from all three applications (preferably, preferences system and capture image).

    A big thank you to all who can help...

    I'm glad it's working for you now.  Multiple page in one file is a driver problem.  Sorry, you will need to wait for an update.

    In the meantime, it is very easy to combine pages in a file (pdf) with preview.

  • OfficeJet 6300 all-in-One, the error message which is print cartridge is open

    I use my all-in-one HP Officejet 6300 as a standalone Copier, because he's too old to install it on my Windows 7. Now, I get the error message that the print cartridge door is open. I can't find any door open but can not use the machine until I get rid of this message.

    I solved my problem by placing a heavy book on top of the printer. Apparaently, something is a little out of place and the book guard door is closed properly. Not a very technical solution, but it worked for me

  • All-in-one HP 1536dnf: cannot scan from the ADF and glass to a single PDF file

    Hello

    There is a user who needs to scan some papers, but he wanted to do the following:

    -scan of the papers of the ADF

    and

    -scan of glass papers

    and he wanted to merge all this into a single PDF file.

    The announcement of the user he could do before, we implemented a new computer.

    On my side, I did the installation of the drivers and as the default scanning software and indeed the scan works, but once you star scanning from ADF he will not identify any which paper on the glass and displays the message "no book on ADF.

    And when you start scanning from glass it will identify ADF even if there are some papers. Instead, it will scan the same page, if she stays or it will scan empty.

    Well. It became a long text, but any help will be welcome.

    Thanks in advance

    Hello

    It works this way because they are TWO different operations. There are a few free software around which allows us to merge several PDF files into one file. You should probably do this way. The following link is one of them:

    http://www.PDFSam.org/download/

    This free product allows you to divide a large file to many small files (such as the extraction of the chapters of a thick book) and also merge several pdf files into a pdf file.

    Note: use the free.

    Kind regards.

  • While trying to install the Kodak printer all-in-one on my Vista computer, I get the error "2147287035" system

    Original title: 2147287035 system error

    Hello

    Tried to install Kodak all in the printer software, then I got the error database error 2203 2147287035 tracking system - windows/installer\a720de.msi.

    Can you please help

    Thank you

    Hello

    If I understand correctly you have a problem with installing the Kodak all in a printer on your Windows Vista computer drivers. I would like to know more information on the issue, so that we can help you better.

    1. What is the error message or an exact error code?

    2. What is the Kodak printer model number?

    Let us try the following methods and check if it works for you.

    Method 1:

    Try installing the driver in a clean boot state. Place the computer in a clean boot state will help you to install programs without any interference from third-party program/application.

    Step 1: How to troubleshoot a problem by performing a boot in Windows Vista or Windows 7:

    http://support.Microsoft.com/kb/929135

    Note: once you have completed troubleshooting, try the procedure described in step 3 to reset the computer to start as usual.

    Step 2: Find and install printer drivers:

    http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers

    Method 2:

    Try to install the printer driver in the Compatibility Center.

    Make older programs run in this version of Windows:

    http://Windows.Microsoft.com/en-us/Windows-Vista/make-older-programs-run-in-this-version-of-Windows

    Please respond with the State of the question, so that we could help you better.

  • HP Photosmart C6280 all-in-One: Photosmart C6280 does not print after trying to clear the error library/startupitems

    I had a Library/Startupitems error since update my software HP a couple of years ago.  Trying to finally solve this problem myself, the HP site suggested to remove and reinstall the software.  There are no active link in the pages of HP support for a download.  I found a C6200 series pilot online, I have installed, but now I can't print anything but a test page, and I still have the error Library/Startupitems.  As it is, I can not even find this file to fix the error.

    Hi @Eric_V67

    I don't know exactly what causes this error, but I think it has something to do with permissions of drive Macs. Please, try the following steps and let me know the results of your efforts;

    Reset the printing system

    1. Click on the Apple icon ( ), then click on System Preferences.

Maybe you are looking for

  • Lack of sign-sharp uk

    I just had to restore my iPad and have reinstalled numbers but when I put numbers in there I have no uk £ sign only $, but on the old entries that the £ is still there, can someone can help me thanks

  • My MacBook Air is a scanner in my printer?

    I am trying to add my printer (Canon MP230) to my MacBook, so I can print an assignnt. My MacBook Air is only picking up as a scanner. He worked as a printer before with the same MacBook however it just stopped and what is happening now... So I reset

  • Problems with aero after the latest updates

    Hello Someone had a problem with the latest Microsoft security updatestouching the aero desktop theme. Since I downloaded the updates my aero as a theme stopped working.I did a roll windows back but I still have the same problems. The updates are #KB

  • ePSA error hard disk

    Hello My Alienware is still under warranty and the HD has played upward. Windows was throwing errors in the center of action for some time and have most of the applications on the ground to stop. Sometimes, the system hangs up to 10 minutes before pl

  • BB in blackBerry maps GPS Smartphones?