HP C7280 all in one. Problem copying

HP C7280 all in one.  During the copy with the original on the glass, the copy is fine.  During the copy with the original introduced in the extra paper tray, a vertical line appears at the same place on each copy of the product.  Maybe some soil is at this location on the device that "reads" the original document because it passes?  Any suggestions on how to get and check this out?

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Hello

I would tell you to follow the steps mentioned the link and check if this helps out you

http://support.HP.com/us-en/document/c00899181

Thank you

I am an employee of HP, these messages are consistent with my knowledge and HP is not responsible.
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Tags: HP Printers

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