HP Chromebook model 14-xo13dx: Chromebook HP 14 "keyboard issue some keys not working not not - difficult - please read!

I had a problem with my HP Chromebook intermittently keys work only not - y, m, n, etc.  They would work, then not work, and it was very frustrating esp to log in b/c I couldn't get my typed password.

I thought that I would need a new keyboard, but my ex-husband wonderful thought that we should try to clean and reconnect the keyboard to the motherboard connector.  Assembly of the top panel was removed (after removing the screws of the lower case)...

-See http://support.hp.com/us-en/product/HP-Chromebook-14-x000/7277301/model/7547744/product-info?lang=en...

He cleaned the keyboard connector with isopropyl alcohol and re-connected the connector and it worked.

It may not work for everyone, but try this b/f you buy a new keyboard.

Thank you very much.  The first solution that I asked was very temporary - my chromebook was still under warranty so I was able to send it back.  My husband did the first fix, but don't think that it would take, and he did not.

If that ever happens again so I will use this solution.  you are a genius, thanks a lot!

Tags: Notebooks

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