HP Color Laser Jet 1600 in grayscale only print

Using Windows 7, photographs BOF emails only print in grayscale. The image is in color but in grayscale when played back before printing. What adjustments should be made?

Hi Mike,

Thanks for posting your query in Microsoft Community.

From your description, it seems that photographs in color of emails only print grayscale to HP Color Laser Jet 1600 printer.

I'll be happy to help you. This problem could be caused because printer settings can change to grayscale and need to change print or as default settings.

I would be grateful if you could answer the following question:

1 have you changed any settings in your printer software?

2. which webmail client or by e-mail you are talking about?

3. What is the file format of the image?

4. What if the problem persists for photos in the computer?

I suggest to follow the steps below and we update on the State of the question.

 

Solve printer problems:

http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

 

Choose the printing options:

http://Windows.Microsoft.com/en-AU/Windows7/choosing-print-options

For all windows questions do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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