HP color laser jet cm1312nfi can't find hp ews

I bought a cm1321nfi HP Color Laser Jet printer.  The printer is installed, but not all drivers. The notorious HP EWS reader is not installed and I can't get the scanner to work without it.  Help, please!

Hello

As OEM HP is responsible for the good operation of the printer and scanner and their drivers provided.
Check with HP Support, their drivers and documentation online and ask in their forums.

Good luck, you need to update or reinstall the latest driver.

HP - cm1312nfi - software and drivers
http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=3562006&TaskID=135&prodTypeId=18972&prodSeriesId=3558902&lang=en&cc=us

Support HP & drivers
http://welcome.HP.com/country/us/en/support.html

Contact HP
http://welcome.HP.com/country/us/en/contact_us.html

HP forums
http://h30434.www3.HP.com/PSG/

=============================================

The main issue is probably the drivers, but these can help:

Add or remove a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

Solve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Open the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Find the manufacturer's Web site
http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

Find and install printer drivers in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

  • Laser Jet P2035n: can not find the drivers for my printer

    Hello

    I need to take my computer back to General factory and I am trying to reinstall the drivers for my Laser Jet printer model # P2035N for my line of EMSL Hp Pc.   When I search drivers on the Hp website I find my printer features, but after watching I can't locate the section to download driver.

    Can you please show me where anyone and also is there a specific tab to select to start the download. Thank you, Jerry.

    I found your site with a quick Google search. http://h20564.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=3662050&swLangOid=8&swEnvOid=4063

  • HP Color Laser Jet 4600: Can I change my HP 4600 to print wireless?

    I have an old HP Color Jet 4600 Laser printer - it prints only with the old parallel, no usb connector.

    I have 2 laptops at home, both computers running Windows 10 (64-bit) and an iMac with Yosemite.

    I know that I can buy a USB cable to parallel, but is there a product I can buy to put my printer in a wireless? I would like the opportunity to have all 3 computers can print to it.

    I'm thinking there must be some cards that I can install for this...

    Thanks - I'm new to the idea of wireless printing. It of such a great home office printer (and cost a fortune when it was new), and I want to continue to use it.

    In order to thank a Tech for a post click the thumbs up button under the post.

    Get the 620n, they should be pretty cheap on ebay. I understand Minnesota computers sells also reasonable.

    Never use the 615n, they were famous, but not for the right reasons. I've replaced dozens of this model.

    A 610n is acceptable, but they were not as reliable as the 620n.

    If my post is solved your problem and click the accepted as button solution under him.

  • HP Laser Jet CM1312nfi MFP: No compatible Twain installed device

    Hello

    I hope someone can help please. Yesterday, I was using my printer color Laser Jet CM1312nfi MFP multifunction scan a few pages. The analysis went through fine without problem like so many others before. No changes have been made to the system and I am the only person using the computer and the printer.

    About 45 minutes after the last scan, I went to scan another page when I got this message:

    "No Twain compatible device installed, please install one and try again.

    The scanner wouldn't work. I tried restarting the computer and the printer on and outside, does not. I thought that maybe there was a problem with the machine itself or a loose cable or connection but the machine still print documents.

    I tried to use HP printing and doctor Scan and it does not work. He guided me to several pilots. I downloaded and tried one called "CM1312series-win7-full-solution-AM-EMEA1-v5.1". The installation will not fully cross and reverses. The same thing happens when I try to reinstall the original software that I used to use the scanner a few years back.

    Can anyone help?

    Thank you

    Thank you

    I finally solved the problem the next day after several hours of frustration.

    I would like to uninstall the driver software, disconnect the USB cable, and restart the computer. After the reboot, I would try one of the options mentioned previously. At some point, the installation process asked me to reconnect the USB cable and then click on the button 'OK' or 'Continue' in the dialog box for installion.

    However, I noticed that as soon as I plugged in the USB cable, but before I could click the button, Windows would automatically begin to install a driver. That would be doing the same thing. He would install components 6 or 7, 4 or 5 would move to print successfully. A separate status dialog box would jump to the top showing these parts installed. A green check mark appears beside the print functions. However, 2 components dealing with sweeping would not install properly. These components would get a red X next to them.

    During this time, I would have clicked on the button 'OK' or 'Continue' in the dialog box for installion. After a few minutes, the installation abort itself and I would end up having to uninstall the driver and restart everything again.

    Finally, he appeared on me that 2 separate facilities are taking place at the same time. What finally solved the problem after uninstalling the driver and restart again, I started the original installation process, but when I was asked to connect the USB cable, I first disconnected the computer from the internet and then connected the USB cable.

    Before I could click on the "Continue" button, I noticed that the separate installation process began again. Immediately, I clicked the X in this dialog box to put an end to this facility. I then clicked 'Continue' on the installation dialog box desired and it finally all settled. Once it is installed, I reconnected it the computer to the internet and the scanner now worked.

    Thanks for your advice in any case.

  • Color Laser Jet MFP M277 Pro: Can I scan a document on the HP MFP M277 Color LaserJet Pro printer double-sided?

    Hello

    What I can and, if so, how to scan a document double sided on the Color Laser Jet Pro M277 HP printer MFP?

    Thank you very much

    Paul

    Hello

    No, it only supports printing double-sided, recto verso but scan copy not duplex from the Manual:

    http://h10032.www1.HP.com/CTG/manual/c04474163.PDF

    Kind regards.

  • Color Laser Jet MFP M277dw Pro: frequently updated software

    I am the owner of a color Laser Jet MFP M277dw Pro. I get updates almost every week, and the software update is very strange. I'm clicking on the update system, it takes a lot of time to meet up with the text saying I'll remove the actual update or add another device. When I say no, thanks, I'll get a message saying that my update was successful (but only if I have to cancel this message). I don't understand why I have to go through this illogical question. Also, I don't understand why it is not necessary to update very frequently, especially when there is no explanation of the reason why.

    The two just exclamation points annoy me because I think that there must be a problem with the software, even if the printer works well.

    Sincere greetings

    Arne H. Wilstrup
    Denmark

    AHW

    Greetings @ahw,

    Thank you access the Forums from HP Support for extra support! I see that you have problems with updates of window for the printer software. I'd love to help you.

    Given that the printer works, I would say to hide updates.

    A poster tried to show or hide updates and it solved their problem.

    You can also give your feedback to Microsoft, and if all goes well, they will release an update to correct the function of the operating system. You can learn how here; Updates and feedback.

    If this helps you to find a solution, please click on the button "accept as a Solution. If you wish, to say thank you for my effort to help, click on the 'Thumbs Up' to give me a Kudos. Please let me know the results. Good day!

  • Color Laser Jet MFP M277dw Pro: Color Laser Jet Pro Scan to network file

    I'm trying to implement the network folder with my Color Laser Jet Pro M277dw and my MacBook Air with OS X 10.10.5 MFP scanning.  I've implemented the SMB shared folder as indicated, you can see here where I gave everyone access read/write:

    On the HP management page, I put in the path by using my IP address, as suggested in this article.  However, the connection test is always a failure.  Could someone give me some advice?  Here's what I came in the form of HP:

    Thanks for the help!

    Of course

    You can find the firmware on the page of product below:

    http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949#Z7_3054ICK0KGTE30AQO5O3KA30R1

    Kind regards

    Shlomi

  • HP Color Laser Jet CP1215

    I can not instalar o drive da HP Color Laser Jet CP1215. Erro VGT durante an instalacao meadow drive. Fazer by nao sei o.

    Utilizo o Windows 7 32 pieces
    AlgU´em pode me help? Obrigado!

    Hello

    Please select your language from the drop-down menu above to post your question in the language of your choice. The forum in which you've posted is for English only. If you can't find your language above, support for additional international sites options are by following the link below:

    http://support.Microsoft.com/common/international.aspx

  • HP Color Laser Jet MFP M177fw Pro - Scanner Error 22

    I get the same Scanner Error 22 on the Color Laser Jet Pro MFP M177fw like many others have posted.  Tried uninstalling\reinstalling the software and tried the most common loading drivers but Scanner error prevented this piece of finish.  Support and I was told we would have to pay $49.95 for them to help us solve the problem.  We just bought this printer 5 weeks ago.  Is this all we can try?

    Thank you!

    Thank you for your response. This solution does not solve my problem. HP customer service had travelled me several tests (took about 20-25 minutes total) but ended up sending me a replacement printer. It arrived within two days and so far, the replacement works great. HP has also paid to have the original shipped in return. The process was fairly hassle.

  • HP Color Laser Jet CP1215: print - guard 'book light' flashing - printer stops charging of paper does not alter

    Hello!

    For about a week, I have the following problem with my HP Color Laser Jet CP1215: after 2-3 pages of printing, the device stops abruptly in the middle of a job and the light number 5 (paper) continues at the flashing light.

    However, the bin is full with paper.

    Ignitions and extinctions help only for another 2-3 pages, then printing will stop again as described above.

    Is there maybe a photoelectric cell that needs to be cleaned or a mechanical part that gives the status of bad paper from the paper tray to the printer?

    Thanks in advance for any help,

    Best wishes

    Herwig

    Hi @wigl,

    Welcome to the Forums of HP Support!

    I see that your HP Color LaserJet CP1215 printer stops printing when the print jobs. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I can see how frustrating it would be. To determine the cause, we need to use more than one document. Redundant that some steps may seem, I would execute all.

    Please, try the steps in this these guides:

    If the problem persists, try a hard reset:

    • Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
    • Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
    • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • HP 2840 color laser jet: scanner no longer works

    Our HP 2840 color laser jet parser component has stopped working, any suggestions on what is the problem and the solutions possible?

    We already tried updates of pilot, suggestions of shoot of problems that arise automatically, and simply turn the device. Copy always unit starting from the plateau.

    Hi and thanks for the information.

    This morning I just restarted the computer and who got the scanner going again. That said, I can always check the driver software and try these links to determine what really happened. Also, the computer is running windows 7.

    Thanks again for taking the time to post a reply!

  • Color Laser JEt MFP M477fd Pro: automatic update of ruined printers print

    My new laser Jet worked very well until I followed the instructions on the printer for an automatic update. Now print is ruined. Page layout is described in gray, and look bad color photos. This happened DIRECTLY after that I said yes to the screen to update printer on the printer itself. I did not change my Mac.

    I tried closing printer, computer shutdown, and then restart the printer, then restart the computer.

    The Configuration report (can barely read.) Firmware Datacode says: 20160331, which is apparently the most recent printing for my model software.

    I'm on a Mac 10.10

    Color Laser Jet Pro MFP M477fdw, bought end of 2015.

    The printer was so easy to set up and worked wonders for 200 pages that I sent to him so far, until I said yes to an update. Wish really to say yes to that, but I just assumed it would work as well as everything else.

    Thank you for your help to solve this.

    After trying countless things, including uninstalling and reinstalling the printer and download the latest driver, I called Technical Support. The number is on the internet, not on HP. 800-334-5144 where you need it. They continue to try to trick you online, but eventually, you get to someone who can help.

    When I described the print results, I was getting, she had me do the cleaning Page, 3 x and 3 x color calibration, which corrects the problem.

    The problem of updating firmware with the trainer, is what I * think * she said.

    If your printer works fine... DON'T let NOT download an update.

    It has been long since I've owned a laser printer. Lesson learned. Thank you, Natasha.

  • How to get a hp 4600 Color Laser jet print on a vista or Windows 7 64 - bit OS PC which does not have a parallel port connection?

    My hp 4600 color Laser Jet uses a parallel cable to connect to a Windows PC. When I had XP as the OS it worked fine. But now after the upgrade to Vista or Windows 7 64-bit OS it will not work and my PC does not even recognize it when it is plugged into the PC with the parallel to USB cable that worked so well before. So, what should I do to get the PC to recognize the Hp 4600 and have it printed again as before? (My first plan is to try to get the printer to work by hooking up through Wireless. Does anyone know if it will work? I'll answer my own question, if it does. Wish me luck! (Thank you!)

    According to the HP support site, there are drivers available for Vista and Windows 7 If you're lucky it. Download the appropriate drivers for your computers. According to the information of product from HP, this printer can be connected directly to the network by an ethernet cable. I don't see where it has wireless capability, but in any case ethernet is preferable for printer connections if possible.

    Connect the printer directly to your router or switch connected to your router and assign a static IP address outside the range the router DHCP. Then, install the drivers that you got from the HP website for your operating system.

    MS - MVP - Elephant Boy computers - don't panic!

  • jet pro m277dw mfp color laser: color laser jet pro pilot m277dw MFPs linux?

    Hello

    I just got a new allinone HP (color laser jet mfp m277dw pro).

    I'm using linux mint (Ubuntu) 17.

    It prints fine, but I can't scan.

    Its connected as a network printer.

    Is it supported?

    How can I make it work?

    Martin

    Hello!

    I just needed a latest hplip.

    Works great!

    Thank you very much

    Martin

  • Print Page of cleaning HP Color Laser Jet CP1215 problem

    I have a HP Color Laser Jet CP1215 connected to a Windows7 64 bit operating system. The printer prints the shadows cast on the left and right of the paper edges, but also the light shadows in the printing.  I saw the HP Toolbox for my printer and tried to print a cleaning page.  All I get is a text box indicating that the printer could not be accessed, even if it will calibrate and print a test page. I need different drivers or is there another solution?

    Hi eitooc,

    Welcome to the HP Forums, I hope you enjoy your experience!

    I understand that you found shadows on the page when printing.

    I'll be happy to help you.

    The driver may be corrupted not allowing all the features work.

    There could be a problem with the toner or the fuser unit causing this problem.

    Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the computer. Try running Cleanup again.

    Here is a document to solve problems of quality Print. Follow the steps to see if that will help solve the problem.

    If you still have problems you can uninstall and reinstall the latest version of the software.

    HP Color LaserJet CP1215 Printer Drivers. Select the operating system, and then click Next.
    Click on driver - product Installation software and download the drivers.

    Then try to re-run the cleanup page.

    This happens with all applications?

    What kind of paper do you use?

    You use genuine HP toner?

    I hope this helps.

    Thanks for posting on the HP Forums.
    Have a great weekend!

Maybe you are looking for