HP Color Laserjet 2550n will not print in color?

My HP Color Laserjet 2550n will not print in color?

I spent half a day Googling this issue and could not find any solution?

When I press the go and cancel the 3 test pages print fine in color set button.

But if I try to print anything from my laptop, it's all B & W.

I already installed the latest version of PCL5, PCL6 and PS drivers from today:

http://h20564.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=388401&lang=en&lang=en&cc=us&cc=us

None of them print in color?

I think that is the question:

http://i.imgur.com/WM8Oy92.PNG

But, how to fix this?

My OS is Win 8.1Pro x 64 with all updates installed.

The colour toners are 100%, black is at 28%.

rk_russelking: your suggestions have been COMPLETELY & TOTALLY USELESS.

I found the answer here:

... «in the printer properties, select the tab settings of the device, scroll to the very last item at the bottom, which is 'Device Type'.» The value displayed (which of course got auto-installé as a default value, for both PCL6 drivers), is "AUTO-DETECT". You would think that would work, but it apparently does not.

In any case, by selecting the drop-down arrow, it turns out that there are three available values: AUTO-DETECT, COLOR and MONOCHROME.

Of course she then had me select COLOR, click APPLY and then click OK. I repeated the process for the other printer PCL6. »

http://i.imgur.com/dxultKG.jpg

Tags: HP Printers

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