HP Color Laserjet 2605dn: Print is washed out/completely wilted on printer 2605dn

We have a Laserjet 2605dn HP color printer has intermittent printing problems. Most of the time, the quality of the printed output is very well, but from time to time, the print quality deteriorates completely. After a while, printing then returned back its normal quality.

The printer is on a network and serves as WIndows XP/7/8/10 and Linux machines as it has throughout his life. He has never had a genuine HP toner cartridges installed. It is not heavily used, we print usually less than 100 pages per week, often less.

The problem is that out of all the colors and black, gets so bad as to be unreadable. The printed output is so washed out it's (almost) impossible to read anything through the entire page. This can happen for all the pages of an entire document, but often it will print the first part of a multipage fine print job and then the quality deteriorates gradually to illegibility. Subsequent print jobs will also sometimes unreadable, but are also likely to print correctly. There seems to be trigger (that we can determine) this behavior or when it will happen well.

While the printer was used for a few years, he printed out a little more than 20 000 pages in total. This leads me to think that age should not be a problem. We replaced all the cartridges, tried recalibration, print cleaning pages, all without success. I found a solution for a problem of fading Magenta also requires cleaning the mirrors, but our problem is not that same as - everything fades to nothing in our printer, it is not a case of a single color fade a little, is much more radical than that.

Suggestions as to how we could solve this problem? Is there additional information that might help diagnose the cause and suggest a fix?

Thanks in advance for your suggestions.

It looks like I won't get my hands dirty inside this printer after all. The boss decided it would probably be too annoying overall for me (US) to try to fix it. So he decided to buy a new color printer and remove it.

Thanks for the answers to my questions.

Now I just need to find how to mark it as "resolved", or otherwise close it, as appropriate in this forum.

Tags: HP Printers

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