HP color laserjet M252dw: trying to print envelopes

Have a new 252dw. Does not correctly print size envelopes. Prints gibberish? CCM, $JcC... across from the end of the envelope.

Hello @mcrep,

Thank you for showing your interest in the HP Forums! I see that you have problems printing of envelopes, they come out with truncated text. I want to help you.

Here is a document to double check all the parameters of the print driver when printing envelopes (OS X).

I checked the website and couldn't find the Full CV drivers for this model featured with 10.11. We can check to see what drivers are installed for the printer.

Click on the Apple menu, click System Preferences.

Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Laserjet M252dw)

If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

Let me know how was the name of the printer.

You will have to perhaps download and install the HP v3.0 for OS X printer drivers.

Can you print correctly from other applications?

What application you use to print envelopes?

If you're still having problems, please give the steps you have taken and the results, so I can help you more quickly.

I would like to know if these measures worked for you. You can select the 'accept as Solution' and the 'Thumbs Up' buttons, which will help us and others see that we have the answers! Good luck!

Tags: HP Printers

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