HP Color Laserjet M277dw MFP: Cannot scan HP Color Laserjet MFP M277dw on Mac OS 10.6

Hello, I can not scan to network drive using the above mentioned printer. Scan to USB key is possible.

I downloaded the update (version 20160331) firmware image, but impossible to install the program. After double click, nothing happens. Any ideas?

Thank you and best regards


Hi Christoph,

The printer is not compatible with Snow Leopard, it is supported on Lion (10.7) or later versions.

You can find the system requirements below:


The update of the firmware utilitywas not desinged for your operating system and therefore does not work on it.

As the connectewd printer to a network, follow these steps to update firmware directly from the menu of the printer:


If the implementation of scan to a shared folder on your grave down Mac, please specify the exact error, and the parameters used (path of the shared folder used, etc.) also well done you have shared this folder your Mac form?

Tags: HP Printers

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