HP Color LaserJet M277n MFP: HP Color LaserJet MFP M277n, no problems with scan to folder network and internet connection.

Similar Questions

• HP MFP M127fw Pro: Problem with scan/fax and adf on HP MFP M127fw Pro

  After that I faxed a couple of pages, the device does not work. Now, when I want to fax, he asks me if I want to scan from the plateau, even if I fed the ADF with the paper. When I want to scan, it says "Calibration."... "for a while, but nothing is happening then. It receives the fax and print documents. I unplugged the cable of electricity for more than 60 seconds, downloaded the new drivers from the HP site and installed, but it did not work. Could you please help?

  Best,

  Farrokh

  Hi @Habibzadeh,

  Welcome to the Forums of HP Support!

  I see that you are unable to fax and scan with your printer HP LaserJet Pro MFP M127. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I can understand the frustration you are experiencing. Whenever the printer is calibrated, it will not be able to do anything until it is complete.  We must determine why it is calibrated.

  I see that you updated the drivers, but you updating of the firmware of the printer?

  • Click here for the HP LaserJet Pro MFP M127/M128 series Firmware Update
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

  The printer may need maintenance, please use this guide to help you determine the cause:

  • Fixing poor print quality

  You use Genuine HP Toner?
  What are the levels of toner?

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no can not solve the problem.

  If you have a faulty cartridge, it might be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, and then check the information of limited warranty for your supplies.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• LaserJet MFP M177fw Pro: Problem of scanning color multifunction M177fw

  Hello

  I'm using a MFP HP LaserJet Pro M177fw in my office for awhile. I have no problem with printing and faxing. But I can't do color scans good I can do scans in grayscale at 200 DPI. I get the following error when I try to make a color scan.

  

  I use Windows 10.

  Any suggestions?

  Best regards

  YK

  @Silahtaraga,

  Thanks for the information. I would like you to go ahead and follow the steps below:

  Try disabling your firewall and running the installation to see if it allows you to install, if this does not work try a clean boot and run the HP printer install wizard for Windows , it was created to help Windows 7, Windows 8, Windows 8.1 and 10 users to download and install the latest and most appropriate HP software solution for their HP printer.

  Additionally, make sure that the Firmware is up to date, see here: get printer updates

  If you still run into installation errors, continue here: after Windows 10 Upgrade, printer problems

  Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

• HP LaserJet Color MFP flow M575 - problem Setup scan to email

  We were not able to configure the scan to e-mail on this device.

  We have created an email account POP3 for the device with our local ISP ***@shaw.ca and have tried to use the following configuration settings:

  Server name: mail.shaw.ca

  Port number: 587

  Select the SMTP SSL: checked

  Server requires authentication - always use these credentials: username: * password: *.

  Use this server for: Email: Send scanned documents and notifications of job status.

  When you attempt to send a test e-mail, we get the message: the operation failed. Please check your configuration and try again.

  We tried all variants, including Port 25, disable SSL, etc.  Can I use the ISP webmail to send and receive emails to test on this account to other devices.

  Scratching my head.  Any ideas?

  Hi Dennis,

  Thanks for your suggestion.  I use Outlook e-mail clients, but finally realized that it was the parameters of the Port/SMTP server that needed to be changed.

  It happened to me I have a Xerox Phaser 6180 MFP - D in another location configured with scan to email capacity using a similar e-mail account Shaw.

  Check the settings of the device shows that it uses Port 25 and another server SMTP (shawmail.cg.shawcable.net instead of mail.shaw.ca).  It turns out that this last SMTP server requires authentication and is used for mobile devices operating from various locations.  Still, the old SMTP server uses Port 25 and requires no authentication.

  Once I imported these parameters into the MFP HP LaserJet ColorFlow M575 configuration settings, I was able to send a test message successfully.  Problem solved!

  See you soon,.

  Dave2U

• LaserJet MFP M277dw Pro: problem with printing issue

  We have the model HP laserjet MFP M277dw, we love it, but have been a problem with what looks like small pink flies on one side of the paper when it is printed, is there a setting that turns off or what is the cause, thank you

  UPDATE: took MFP and was checked by techie printer, tried a new toner and does no differenct so he rang HP and they replaced the MFP, it was still under warranty

  Thanks to those who have tried to help

• HP Laser Jet MFP M177fw Pro: problem with scanner HP LJ M177fw put in place

  I did something that caused my printer to stop scanning and sending on my photo gallery with windows 7.

  I am not computer smart.

  I used printing HP & doctor Scan... I get the notice with 2 yellow triangles. .. They say... ∆ WINDOWS (WIA) SCAN

  The second with the yellow triangle said... ∆ HP SCANNER TWAIN

  This means that I did something that changed the impression of being able to scan and send to my PHOTO GALLERY on Windows 7... Can someone give me it please advice that a simple old man can understand to correct his mistake... thanks to who ever

  Hi @PaPa5girls,

  I see you found a WIA and Twain error, when you ran the Print and Scan doctor. I will definitely do my best to help you.

  The WIA drivers are part of the Windows operating system.

  Run this made it Microsoft tool to see if it will solve this problem.

  Diagnose and automatically repair Windows files and records issues.

  I submitted this document to check the services of Windows Image Acquisition (WIA).

  Windows: Digitization of HP Software Does not open or Scan to a printer using a USB connection.

  Do not take into account the title. Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.

  Temporarily, run Antivirus software and try to scan the image.

  If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.

  Back up the registry first.

  How to back up and restore the registry in Windows.

  Restore default startup for Windows Image Acquisition (WIA) Type.

  If you're still having problems, I would say to uninstall and reinstall the printer software.

  Single function and multifunction printers HP - uninstalling the printer software.

  HP Color LaserJet Pro M177 MFP series full software and drivers.

  If you appreciate my efforts, please click on the button below the thumbs up.
  
  If there is anything else I can help you, let me know. Thank you.

• LaserJet Pro 100 color MFP M175nw printing problem with Erorr with "Print queue was not accepted.

  MFP M175nw would not print no matter what MAC or HP labtop... it will show the test without problem page.

  Erorr log shows this:

  W [27/Mar / 2013:19:26:41-0400] HP_LaserJet_100_colorMFP_M175nw__0621F0_: printer takes in charge Create Job but not use of Send-Document.
  E [08/Apr / 2013:21:10:25-0400] [post 112] Print queue has not been accepted.
  E [08/Apr / 2013:21:10:48-0400] [post 112] Print queue has not been accepted.
  E [08/Apr / 2013:21:11:11-0400] [post 112] Print queue has not been accepted.
  E [08/Apr / 2013:21:11:34-0400] [post 112] Print queue has not been accepted.

  Any expert know about this?

  I need to know more information about what is happening here to start. It seems that you are experiencing printing problems, but I can't get a lot of information that you presented. All the information show me is that the file could not be accepted by the print job. I'm going to need to know what it is that you print file type and size, the program you are printing the form, if you are still able to print other documents from other programs, how long it lasts and any other relevant information.

  Departure, we will perform the two resets in this video:

  http://www.YouTube.com/watch?v=31TbWMrTaFk

  Then, if you use a USB cable, make sure to remove (this is important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

• Color Laserjet PRO MFPF 377dw: problem with Color Laserjet PRO MFPF 377dw and HP network scanner

  After removing the package of printer drivers HP, all attempts of resettlement via WLAN regularly fail before the end, which indicates that the device is not found. I physically connect the printer to the computer by USB cable to install the software successfully. When I go to WLAN Wireless thereafter, the printer works perfectly within the network. If I remove the USB cable, the following error message appears when I try to start scanning HP: HP CLJM377 Scan found . In other words, HP Scan cannot be used with a PC not connected by USB cable. All other remote features function normally printer in wireless, including HP Scan & Capture. Is there a possibility to correct this, via the Windows registry from my PC?

  MrRobot wrote:
  

  Hello! @Chirsistei, your description of the HP product is classified as a commercial product (business). Our sales support team provides support via the channel of entry here. If you need immediate assistance, you will need to open a session one business with our sales support team. Click on this link http://ow.ly/I3gw30140F8 for more details.
  Let me know if you want more information and/or assistance.

  Have a great day!

  See you soon!

  Hello Chetan,

  I think I'm in the wrong forum here because I live in Switzerland and here the Laserjet Pro M377dw color is sold to private users. I have no access to a support plan and use the printer in my home office network. Your proposed solution therefore does not help me, during this time, I have posted this problem in the forum on language German you need not to pursue this new. Thanks anyway

• LaserJet MFP M177fw Pro: M177fw can scan over the network

  Hello

  I would like to know if the printer permissions 'M177fw' to use the scanner to a pc connected via LAN. (based on analysis of the computer or send the scan from the printer to a network folder)

  I found this information on the manual.

  Thank you

  Hey @mariwf,

  Yes, if you have the printer connected to your wireless network, you can scan all the same that you would be using a USB connection. You don't have to use the built-in Web server, you can open and use the HP scanning software.

• Problem with scanning with Laserjet M1212nf all-in-one printer network

  I installed the drivers for my Laserjet M1212nf connected on my computer laptop 64 bit of Windows 7, but it seems like just a printer (in devices and printers). I can't scan from the laptop (I get the error "no TWAIN Device Installed").

  The figure (and work) scan function if I connect to the printer via the USB port and install these drivers, but my laptop does not usually reside in the same room as the printer.

  The scan function installs and runs correctly on a Windows XP desktop computer also connected to my network.

  Hi CW_Enloe

  I will try this tool

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&JumpID=ex_r4155/en/HHO/IPG/easy_wireless/network_diag/&lang=en&softwareitem=MP-96434-1

  If that doesn't help not please inlcude the model of the router you use (be sure that the router is running the latest firmware) which can help was good.

  It can be useful;

  RobertoR

• HP LaserJet P2055dn: Feeling strange problem with HP LaserJet P2055dn

  This printer has worked almost flawlessly, but, suddenly and without apparent reason, it does not print a document just created in WordPerfect, something that has never happened before. The document is simple text - using Gnuolane Rg, a police, I found and downloaded and which worked very well in other documents recently - and this document does not no unusual formatting. The printer is fine with everything else, including other documents using this font.

  The it is attached to the computer is a Dell Optiplex 745 Intel Core 2 CPU 2.40 GHz, 4.00 GB of RAM, running Windows 7 Professional 64-bit, Service Pack 1. No warning message is appeared on the computer screen or the display case in the printer. No hardware or software changes have been made. The printer connection is by USB. This computer is fast enough and it has worked very well since I bought it. A if the printer, one produces really good, so far.

  As I mentioned above, there is nothing said in the printer display. The printer prints the error message, instead of printing the document:

  PCL XT error

  Subsystem: TEXT

  Error: IllegalFontData

  Operator: text

  Position: 117

  I tried the "quick fixes" that usually work for typical problems: restart the computer, restart WordPerfect, restart the printer, change the name of the file, save the document in a different file. The printer utility shows no documents in waiting and no warning or any other manifestation of boredom.

  Hello, the easiest fix is to change the PCL 5 PCL 6 driver. PCL XL error is one of the many problems that PCL 6, others include empty gibberish, advertising page before each use.

  I hope this helps...

• HP LAser Jet MFP M127fw Pro: Problem with receipt of the fax - HP LAser Jet MFP M127fw Pro

  Hello

  My fax machine can send a fax but it cannot receive.

  I tried via the internet and the problem is "your fax has failed, because the recipient line rang, but he had no answer.

  That is to say that he sent me a fax but my Fax does not display an incoming call.

  I tried to reset the printer and it did not help.

  Hi @yar94,

  I was able to open the link using Firefox. Here is the information provided in the document.

  1. Send a fax of text on a page in black and white at 1-888-hpfaxme (1-888-473-2963).

• LaserJet Pro 200 color M27nw: Scan works in wifi and not available on USB key intermittently

  I am a M27nw of Color LaserJet Pro 200 and under Mac OS X 10.10.  The printer connects OK via wifi, but the analysis fails often.  Sometimes it hangs and fails when parsing the preview.  Sometimes the scanner window opens but nothing happens and everything is grey.  And then, sometimes, it works!

  When I got the printer I have connected via wifi AND USB port to a Time Capsule.  It used to work and when I opened the Printers & Scanners on my Mac I see print and Scan option.  Now, on the port USB connected for this printer, there is NO scan option.  I can't understand why he won't do it and how to get the option scan via the USB connection.  Please help someone!

  Hi @kbolenba,

  By your post, I see that you have problems with scanning by wireless and USB connection. I want to help you.

  Connect the printer directly to the Mac and add the printer again. Then test scan.

  I also suggest you do the following to help resolve the problems of scanning wireless.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  If you appreciate my efforts, please click on the "Thumbs up" button below.
  If there is anything else I can help you, let me know. Thank you.

• printer is not showing is not newly installed; color cartridges It prints well but not scan or copy

  I installed new color cartridges, but they do not appear as such in the display panel printer, which continue to save empty color cartridges.

  The printer test page was perfect.  However, the printer is neither scanner nor fax, nor can I access the installation options.

  Sorry you have a problem with scanning and copying after putting the new cartridge in the printer.

  What kind of printer you have?

  You can try to perform a hard reset on the printer. Unplug the power cord at the back of the printer. Leave for 30 seconds and plug it back.

  You can also clean the print head because it can read the contacts on the new cartridge wrong.

• HP Color LaserJet M277n MFP: HP Color LaserJet MFP M277n CONNECTED to THE NETWORK, SHOWS NO INTERNET CONNECTION

  HP Color LaserJet M277n MFP printer, is connected to the network and I am able to print and scan. During the attempt to get the HP Web Enable services in the Web services configuration page, it displays an error: "connection error, check the internet connection".

  After you enter the IP address of the printer in the browser, I am able to detect the printer. To enable printing of HP, but unable to do so finds out the above error. Tried a lot of things including re editing of. When I check the printer, it shows the proxy settings are required / incorrect, where, as confirmed by the supplier that they use the proxy server.

  Help, please.

  Hello @JljoThomas!

  Thanks for posting and welcome to the Forums of HP!

  I understand that you have a problem of activation of the functionality of web services on your MFP HP LaserJet Pro M277n. I'd love to help you with this.

  First of all, you have the printer connected directly to a wall outlet or is a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause. Issues when connected to an uninterruptible power supply/Strip/surge protector power
  In this document you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector
  ↑ This is not limited to the Laserjet printers.

  If this does not resolve the issue, we are going to let the router and unplug the power cable (NOTE: do not reset the router...), then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  If you are still unable to connect to web services after trying these steps, we can try to set a manual DNS server of your printer to connect to.

  On the front panel of the printer, press the wireless icon. Select it wireless TO get the wireless summary. Do not your IP address.

  1. on your computer, open a Web browser and enter the IP address of the printer in the address bar. This will bring up the embedded Web server (EWS) page.

  2. at the top of the page, select Networking.

  3. in the left side, select Identification network.

  4. in article for DNS, under primary (IPv4) enter 8.8.8.8, under secondary (IPv4) enter 8.8.4.4.

  5. Select Apply at the bottom of the screen.

  6. try to activate the web services again.

  If it is still unable to connect, try to enter 209.244.0.3 for the primary (IPv4) and 209.244.0.4 for secondary (IPv4)

  Hope this helps!