HP Color LaserJet multifunction HP 2840 issues with Win 7.

I read the article on HP multifunctional compat re 975891 KB.  I couldn't find it.  I have a multifunction printer HP Color LaserJet 2840.  I use Win 7 64-bit.  The compatibility profile shows that this printer is compatible.  However, I can not FAX or Scan functions to work.  I go to Windows FAX and Scan screen and search system for devices.  None are found.  The printer works itself works, but does not offer any other features.  So what is the solution?  (It is connected to my network OK).  Other computers (Vista) can print OK.  But have the same problem with them for scanning.

I'm sure that Windows scan does support a local device unless the device supports protocols WSD.  HP would need to provide the software for detection of WSD devices no network. Alan Morris Windows printing team; Here Microsoft Knowledge Base search: http://support.microsoft.com/search/Default.aspx?adv=1

Tags: Windows

Similar Questions

  • MFP M277 dw: Color LaserJet MFP M277dw Pro issues with iMac

    I have a 2015 21.5 "iMac running El Capitan (10.11.3) and a HP Color LaserJet Pro M277dw MFP that falls in offline mode when it is idle for a while.

    Once the Mac has been sleeping, I can no longer copy, scan or fax without having to restart the printer and the iMac. And it is intermittent. This does not happen everytime the iMac goes to sleep, but no doubt it happens once or twice a week.

    The printer is connected both wireless (so that I can print from my iPad in other parts of the House.) and directly to the iMac via USB.

    I have updated all the HP software related and have applied the last update of the HP firmware for the printer as well. I also ran through all the game instructions that were provided with the printer.

    Other troubleshooting tips would be greatly appreciated.

    Hi @RBurgett,

    Thanks for joining the Forums of HP Support for a solution to your fall issue offline printer.

    I understand you have a HP Color LaserJet Pro MFP M277dw connected to a wireless network for your iPad and connected with a USB to your iMac running Mac OS X 10.11.3 El Capitan, but the drops of the printer is offline after has been idle for a while and becomes also insensitive after mode "Eve". I would like to help with that.

    If you see the message on the printer offline on the iMac, it would be because the iMac think he's using the wireless printer, when it should be using the USB connection.

    You should be able to solve that by unplugging the USB cable. Once the USB cable is removed, reset the Mac printing system. If you don't know how to reset the Mac printing system, here is a document of support that can help - reset the printing system.

    After printing Mac system has been reset, you should be able to reconnect the USB cable and add it to printers and Scanners.

    As far as being not able to copy, scan or fax without having to restart the printer and the iMac that could be solved by resetting the printing system and making sure the USB printer is listed in the printers and Scanner. When the printer seem to be insensitive, the first step is to perform a reset of the power on the printer.

    Please let me know if that solves the problem, or if you need assistance.

  • HP Color LaserJet Multifuncti: HP Color LaserJet all-in-one Pro M177fw

    Hello

    I bought a HP Color LaserJet Multifunction Printer Pro M177fw, I'm fine, but I discovered that I'm not in the automatic two-sided documents. You can purchase the optional kit? Let me know. Thank you. Benedetto Colangelo - Trento

    Hello @Benedetto0

    The M177fw does not support automatic duplex printing, but only two sides print manually via the pilot...

    Any automatic duplex unit is not available for the printer, not as standard or as an optional accessory.

    You can find the specifications for your pritner below, refer to the section "Duplex printing" such as:

    http://store.HP.com/webapp/WCS/stores/servlet/us/en/HP-Color-LaserJet-Pro-MFP-m177fw?JumpID=oc_r1002_usen_c-001_r0002#! & TabName = specifications

    Kind regards

    Shlomi

  • my hp color laserjet 3500 printer can work with cloud services

    my hp color laserjet 3500 printer can work with cloud services

    The printer listed does not support cloud services.

    Printers supported by cloud Services

  • Color laserjet 1600: color laserjet 1600 Toolbox not install on win 7

    Color laserjet 1600 Toolbox not install on win 7

    Have uninstalled and rebooted and installed the complete 'solution' software & restarted and it isn't there...

    Cartridge issues are normally resolved by changing the cartridge.  It is usually not much anyone can do to fix one defective, other than frequent cleaning, cartridge until ink is exhausted.  It is often a lot of annoying for most people to bear.

    If you have isolated him down to a problem with the drum or cartridge that my suggestion is to replace it with another cartridge first and consider other options for cleaning and maintenance after.  If the Exchange with a new cartridge solved the problem, you can pursue the options of guarantee/return/refund from the supplier you bought the cartridge under whatever policy they have for defective cartridges.

  • I have windows 7, my HP deskjet printer does not print the colors I changed to another laptop with win 7 = no colors which, in windows 7 64 cause3s this

    I have windows 7, my HP deskjet printer does not print the colors I changed to another laptop with win 7 = no colors which, in windows 7 64 cause3s this

    Display uppercase makes reading difficult.

    Have you checked the printer properties settings?

    It could also be due to a problem with ink cartridge

    Used HP diagnostics or printed the test page for HP?

    Its nothing to do with win7 the printer settings are taken from the printer to the driver

  • Color laserjet 4700dn: color laserjet 4700dn will not duplex with upd

    Hello

    I'm trying to place drivers for our color laserjet 4700dn via login script. The only driver available on HP downloads for this model is the universal printer driver. When I install the printer and let Windows 7 uses the pilot that it downloads from Windows Update it duplex very well but I can't find where to download this driver package, so I'm stuck with the universal printer driver if I want to withdraw what my login script.

    With the UPD if I select duplex printer just ignores the setting and proceed to print single-sided. If I set the default forward on duplex printer preferences and then print from an application, it works but then I have to go back and change the preferences or each job prints duplex.

    I hope that someone knows a fix for the duplex problem UPD or there maybe somewhere else I can download the specific driver for 4700dn color under Windows 7 64-bit, which would be even better. Otherwise I'll be stuck manually install the printer every time I created a new workstation.

    Thanks for your suggestions.

    I finally found a driver that I can ride if a login script that works for double-sided printing with our Win7 64 bit workstations. Here is a link to the site in case it's useful for someone else is trying to spread out the drivers.

    I used one called:

    "Driver HP Color LaserJet 4700 PCL5 64-bit (for use with AMD Athlon 64, AMD Opteron, Intel Xeon and Pentium 4 with EMT64) - Windows XP/2003/Vista/2008 (64-bit).

    http://printerdriverseries.com/HP-Color-LaserJet-4700-drivers-and-software-download/

  • Color Laserjet 2605dtn - deteriorated quality printing (with images for comparison)

    I have had my HP Color Laserjet 2605dtn for about 5 years and have been very happy with it.

    But last week, I noticed that my print quality has deteriorated over time.

    I noticed by accident after the reprint of a color image, that I had already printed two years ago and after that comparison of the two it became clear that both the sharpness that the colors are not what they used to be.

    I use my printer quite often but not on this scale it might show "wear" already. I'm a teacher and so my wife and we print and photo assignments at home from time to time, but the printer is not used as a printer of office of all kinds.

    Attached to this post, you will find two pictures of the same image (a board game cards, I have DIY'ed two years ago) and you can see that the images either crisp and bright colors while the other is a little blurry and pale colors.

    I've already printed or a configuration page that is useful for the experts here determine what teard ant normal wear due to the "age" of the printer or is something else.

    Number of pages printed: 21192

    Number of pages printed colors: 5612

    Monochrome RET = enabled (not sure what that means)

    Toner hp original with black again (to see if it was the cause of my problem)

    All color toners are 25%

    The "bars" of green toner are clean.

    I hope someone can give me an easy solution...

    Thanks in advance.

    I do not see your spare part but the seal should help.

  • Color Laserjet 5550dtn: slow down communication with the configuration of the printer

    My Color Laserjet 5550dtn suddenly lost the capacity of its network - as evidenced by the disappearance of the network address in the printer display panel.   I replaced the jetdirect 615n card, and I could then access the installation of I/O again and set the address of the printer that it had before (192.168.1.106)

    The printer seems to work OK, but when I try to access the printer via my browser, using its address, screens appear, but after a very long delay - sometimes up to two or three minutes.   Similar delays occur every time I have change the Access tab.

    I put the mask 255.255.255.0, and the DNS server on 192.168.1.1 (the address of the router system) and have disabled other protocols except TCP/IP.

    I don't remember the exact settings I had before, so is there anything else I may have missed that causes this extremely slow response?

    Any help would be appreciated

    Sorry for not answering before, but my wife is damaged the problems of column vertebral too take precedence over all the rest for a while.

    I started to have more problems, leading to no communication via the ethernet card at all and only work with USB connection.   I bit the bullet and bought another printer of opportunity - without the cartridges of ink, which works very well, and commicates quickly to local net address.

    I saved some of the components of the old machine, so the expense was not so bad really.

    The original machine was always a little suspicious, but it was also used, maybe, I had a bad Control Board.

    Thanks for the useful suggestions.

  • The Laser HP Color LaserJet 1500 printer is compatible with Windows 7?

    HP Color LaserJet 1500 Laser printer

    Is it possible to install the hp color laserjet 1500 L printer in windows 7 (32 bit).

    According to the website of HP here:

    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02535920 ,

    your printer is not supported in Windows 7 and they recommend the upgrade of your printer (finally they would!). You can try the drivers for previous operating systems, but you're probably out of luck.

  • Printer HP CP1525nw Color Laser Jet not print wireless with Win 7.

    My HP CP1525nw Color Laser Jet printer will not print wireless with Win 7. It is not recognized as a wireless device when by Win7 'add a device '. It has worked very well in the past, but now I have to connect the printer with a cable to be able to print.

    Thank you in advance for your help!

    Sakii305

    Hi Sakii305,

    Thanks for posting your query in Microsoft Communities. The problem description, I understand that you are not able to print wireless. Provide the following information:

    ·         Did you do changes on the computer before the show?

    ·         You get the error message?

    ·         You use a third-party security software?

    Follow these methods.

    Method 1: Temporarily disable the security software .

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 2: Follow the steps in the article.

    Solve printer problems

    You can read this article for more information:

    Why can I not print?

    I hope this helps. Let us know if you need more assistance.

    Thank you.

  • Color Laserjet PRO MFPF 377dw: problem with Color Laserjet PRO MFPF 377dw and HP network scanner

    After removing the package of printer drivers HP, all attempts of resettlement via WLAN regularly fail before the end, which indicates that the device is not found. I physically connect the printer to the computer by USB cable to install the software successfully. When I go to WLAN Wireless thereafter, the printer works perfectly within the network. If I remove the USB cable, the following error message appears when I try to start scanning HP: HP CLJM377 Scan found . In other words, HP Scan cannot be used with a PC not connected by USB cable. All other remote features function normally printer in wireless, including HP Scan & Capture. Is there a possibility to correct this, via the Windows registry from my PC?

    MrRobot wrote:

    Hello! @Chirsistei, your description of the HP product is classified as a commercial product (business). Our sales support team provides support via the channel of entry here. If you need immediate assistance, you will need to open a session one business with our sales support team. Click on this link http://ow.ly/I3gw30140F8 for more details.
    Let me know if you want more information and/or assistance.

    Have a great day!

    See you soon!

    Hello Chetan,

    I think I'm in the wrong forum here because I live in Switzerland and here the Laserjet Pro M377dw color is sold to private users. I have no access to a support plan and use the printer in my home office network. Your proposed solution therefore does not help me, during this time, I have posted this problem in the forum on language German you need not to pursue this new. Thanks anyway

  • HP laserjet pro P1102: installation issues with printer: HP Laserjet Pro P1102

    I have problems to install a Hp Printer laserjet pro P1102, to a Toshiba Satelite L50-B-2 ° c.  Printer and laptop computer are new.  Recently changed windows 8 to 10.

    The printer comes with a CD to install the software but my laptop does not have a CD player.  Therefore, I had to download the drivers and software, but they do not download.  I received instructions saying that software and drivers are downloaded, but the process continues for hours and there is no sign of it being installed.  I tried to turn on printer but even when turned on, it does not print.

    Any help is appreciated.

    Kind regards

    Kerry Anne.

    Hey @kerryanne1,

    You will need to consult the people of Toshiba, because it's something to do with the upgrade.

    Thank you.

  • HP Color LaserJet M277n MFP: HP Color LaserJet MFP M277n, no problems with scan to folder network and internet connection.

    I just bought a 277n MFP which I am running wireless. I have problems with:

    1 - the printer is connected to the internet (no problem connecting to the network and printing)

    2 - definition of networks for scanning file (this is how this problem started because I tried to update the firmware)

    1.

    Searched the forum and found some good articles. Tried to restart and change the DNS as shown without success. Other means?

    2. follow-up guide how to set up an SMB shared folder, but without success.

    I shared "\\Johans-MacBook-Pro\users\johan\documents" under OSX and did the same thing in the printer web setup. Even tried with the entrance of my user name and password. When I press 'save and test' I don't have that "the test failed. Try again. »
    Any suggestions?

    Best regards

    Johan

    Hi @Johan84,

    You can use DHCP or an IP fixed, but you will need to set the DNS.

    Disable the IPv6 setting on the printer.

    Go to the printer settings.

    Configuration of the network.

    Network services.

    IPv6.

    Turn the power off.

    These steps should help with scanning to email.

    Let me know. Thank you.

  • HP color laserjet cp1215 - magenta print align with other colors - Toolbox freezes

    When you print anything that uses the cartrdidge magenta, magenta colour not aligned with the others. I had this problem in the past and have run some utilities from the Toolbox. However, the Toolbox freezes when I open it. I tried to uninstall and reinstall the software and drivers, but the same still. My guess is that the leaves to uninstall a registry record that's why relocation is not successful? Any help would be greatly appreciated!

    This "installation of the device has not completed" or the "Unknown device" Message appears in Windows during Installation of USB document includes a section on the conduct of a complete uninstall.   See this section: Solution 3: uninstall and reinstall the software of HP.

Maybe you are looking for