HP Color LaserJet Pro M177 MFP: HP Color LaserJet not able to connect to connected HP

Hello

I try to activate my printer (HP Color LaserJet M177fw MFP Pro) ePrint and much more, but I'm not able to do it cause connection problem, I guess.

When I'm trying to 'print the information sheet', for example, the printer is not able to connect (stay on 'Sign in' loop indefinitely).

My printer is less than a Vodafone EasyBox router, with firewall disabled and no specific barriers defined by me.

Should I set some port forwarding (even if they should apply to ignore the firewall, when turned on) or any other specific configuration in the router?

the same connection problem, of course, it happens when I do touch printer and console web administration, of course.

In addition, I'll let you know that my router is not blocking access, for example, to-from the web (i.e. I am able to manage my NAS from the outside, since he admitted to a DDNS) and other local devices

I alreay set 8.8.8.8 and 8.8.4.4 as DNS pri/sec and had an output of cycle after the series of DNS.

My printer also has a static IP address (defined by the DHCP protocol, based on the MAC address), so not a problem, I think.

Thanks in advance for your help,

Lorenzo

Hi Lorenzo,.

To enable Web Services fumctionality, you'll need to install the latest firmware on your printer (version 20160525)

You can locate the current version of your printer by selecting configuration > reports > Page of Configuration, the firmware version is listed under the information section on the printer.

Updated the firmware on Linux by following these steps, but I don't know if the latest firmware is available for Linux or not, try:

http://hplipopensource.com/hplip-Web/tech_docs/man_pages/firmware.html

If the latest firmware is not available for linux, temporarily install the printer on a Windows PC or a my and install the latest firmware:

http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-Pro-MFP-M177-series/5303438/model/5303443

Kind regards

Shlomi

Tags: HP Printers

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