HP Color LaserJet Pro M452: HP Color LaserJet Pro M452dn "menu access is disabled.

We have a M452 Pro of LaserJet of color HP that we cannot administer.

We have it connected to the network and can access his web page over https.  However, it does not accept one of our passwords.  The said password "password only, no user name.    The home page of the printer says "secured loan".

We tried a factory reset via the touch screen but the LCD screen indicates 'Menu disabled access '.

How can we do a this HP Color LaserJet Pro M452dn factory reset?

Thank you

Hello

Restore to default settings does not delete the password on the unit

You need to have a NVRAM (it will remove all the settings on the device as the IP network)

Turn the printer off.
2 2-line dashboard: press on and hold the right arrow button and the Cancel button
at the same time. Hold depressed that you turn on the printer.
Touchscreen control panels: turn on the printer, and as soon as the HP logo appears, press on the
right lower quadrant of the control panel.
3. when the Permanent storage Init. message appears on the screen, release the buttons (2 lines control
panels) or a touch screen.
The NVRAM initialization begins.
4. when the printer has completed initialization of the NVRAM, it returns to the ready state.

Or even another return to zero in the case wherever he continues with the same question

1. turn off the printer.
2 2-line dashboard: press and hold down the left arrow button and arrow key simultaneously.
Hold depressed that you turn on the printer.
Touchscreen control panels: turn on the printer, and as soon as the HP logo appears, press on the
lower left quadrant of the control panel.
3. when the Permanent storage Init. message appears on the screen, release the buttons (2 lines control
panels) or a touchscreen...
The super NVRAM initialization begins.
4. when to initialize NVRAM super is finished, the printer goes into generic printer mode.

Tags: HP Printers

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