HP Compaq 6400 - optical drive not recognized

Hello!

I have a laptop HP Compaq NC6400, running Windows XP Pro 32-bit.

After a battle with malware earlier in the spring, Windows XP does not recognize the CD-DVD drive.

How can I fix this?

Thank you.

Hello:

Try each of the troubleshooting steps 2, 3, 4 and 5, from the link below.

I hope that one of them will solve the problem.

http://support.Microsoft.com/kb/314060

Tags: Notebooks

Similar Questions

  • My battery on my compaq presario cq56 is not recognized. It's not even an icon for it. Hp support assistant said trying the update of the bios battery. I can't find to download... Help, please!

    My battery on my compaq presario cq56 is not recognized. When I ran the test on HP support assistant, he says take the battery off and then powered off and that did not help. He said to ensure that the latest version of the BIOS battery has been installed but I can not find how or where to do... someone know how and if it is the best thing to do?

    Hello

    This document includes the steps of research, download and installation of updates to the BIOS (Basic Input Output System) or ROM (ROMPaq) for your HP or Compaq laptop.

    Update for AMD processors

  • New DVD drive not recognized on my Satellite Pro 4600

    Hi all

    I recently bought an engraver of DVD in NEC ND-6650 nine.
    This drive is NOT recognized by my Satellite Pro 4600 at all - neither Windows 2000 nor in the BIOS (v 2.60). BIOS updates higher than the 2.60 version are not provided.
    Does that mean I can forget about using the new writer in my old notebook?

    Thank you and best regards,

    Nils

    Hi Nils,

    I suspect that your new drive may be not be compatible with your laptop. Like all scanners to your new drive will be configured as slave or master (or CSEL possible), and this configuration should match your laptop.

    Usually your hard drive is configured as master on IDE channel 0 with optical drive is the slave on the same channel device. However, you may find that your optical drive is configured as master on the IDE 1 channel.

    Normally the setting is preconfigured by the manufacturer so you will need to check both the conficuration of your new drive and the configuration of your original drive to make sure they are the same.

    Kind regards

  • Bay DVD replace HARD drive not recognized by Windows

    I have a 7737 with the 256 GB SSD, but I wanted more storage internally and was not too annoyed to have DVD - so I bought a caddy and replaced the optical drive with a WD Scorpio Black 750 GB drive.

    When I went into administration - computer management - disk management tools, he acknowledged that the drive was there because he told me that he needed reprogramming - so I went ahead and let him. The disc quickly disappeared from the list, and I can't do anything that he can come back.

    I tried to refresh, rescan the drives, restart (how can I confirm the BIOS recognizes the drive correctly, as the "SATA ODD', but Windows still refuses to acknowledge that he is here.) Device Manager displays only the SSD and scanning for hardware changes have no effect.

    Maybe it's a coincidence, but now my laptop seems a touch slow, especially in the graphics... and I noticed that in the Task Manager, System interrupts now takes 10 percent of time CPU on average. I can't say that I've never noticed that before. My old Samsung laptop (which has integrated graphics rather than a dedicated card, to be honest) claims system interrupts doesn't take any time at all CPU. This seems to suggest a conflict any exist, and maybe that's why the drive is not recognized?

    Because Device Manager is not see it, I can't check for updated drivers.

    Because disk management can't see, I can't format / partition / assign a drive letter.

    The BIOS does not let me do anything with the drive, go into properties or disable / re-enable, or something like that.

    Can anyone suggest what I might have missed in the configuration, or what I can do to fix this?

    Thanks in advance.

    Unfortunately, I can't find a downloadable diagnosis for your laptop. Try Seatools. Seagate website has a download, that you can use to create a CD bootable or flash player to test hard drives.

    I just want to see if a tool outside Windows can detect the drive and all the problems.

  • Built in hard drives not recognized Mac pro 2010

    Hi all. At work, I have a Mac Pro 2010 tour which has two built in disks, running 10.10.5. Recently, the computer is not recognizing its own built in disks. The keyboard eject button will not open any of them, nor will be the eject option in the menu bar - he thinks that there are no drives connected. It is a work computer, and we'd love to have this feature back. Thanks in advance!

    Are they after reboot:

    -Display in Disk Utility?

    -Display in System Profiler under SATA/SATA Express?

    OS X: about system information and System Profiler - Apple Support

    https://support.Apple.com/en-us/HT203001

    Have you tried pulling sleds and reintegrate them?

    Have you tried to move to another Bay sleds?

    Try resetting the SMC

    Reset of the management system (SCM) on your Mac controller

  • External hard drive not recognized

    It seems as if my Macbook Superdrive is not recognized by both my MacBook after upgrade to El Capitan.  I took my external drive to the Apple iStore, it has been tested and I've been told that it does not.  Then, I bought a new disc (R1999.30 - a lot of money!), and after connecting to my two computers today, I realized that this new album is also "does not work".  After each update, something that has worked well in the past, does not work. Has anyone found a solution yet?

    How you try to burn the disks?

    You get an error message? So then what?

  • Tecra M9-185 - 750 GB HARD drive not recognized

    I have Tecra M9-185 (PTM91E-0G4045G3) with BIOS Version 1.90 dated the 29.02.2008.
    It came with HARD drive of 160 GB, which is quite old and needs replacement. I want to upgrade the HARD drive. I tried to use the 750 GB HARD drive, but it was not recognized by the BIOS.

    Is it possible to upgrade the HARD disk? Is there a limit to the ability of the new HARD disk that can be installed?

    Hello

    Of course, the HARD drive can be upgraded.
    The laptop supports the SATA controller. The SATA controller is not limited to a special HARD drive size of my knowledge. 750Go should be supported too. But it might be possible that the BIOS is not able to manage these dimensions.
    Try a different SATA HDD with the smaller size.

    But question: why you n t choose an SSD (250 GB)?
    I have improved my Tecra A10 with a 250 GB SSD and the performance gain is amazing. The machine is running much faster and quieter

  • HP EliteBook 8730w: replacement of SSD for the boot drive not recognized

    I'm trying to install a Samsung SSD 840 EVO 500 GB instead of the original 500 GB HDD in my Elitebook 8730w (product no. VF889PA #ABG). The 8730w has the latest BIOS (F.20) installed and that is running Windows 7 Professional 32-bit (fully patched).

    When it is connected to the laptop through a USB adapter, to clone the HARD disk image. the SSDS works correctly. Cloning through data Migration Samsung is reported as a success, and the image of the C:\ drive occupies approximately 153 GB. The image of the disc does not include the partition of 1 GB dedicated to HP_TOOLS, due to a known limit of the Samsung software supplied.

    When it is installed in the HARD drive Bay. the SSD is not recognized as a drive and does not appear in the list of startup options. The available boot options only shown are the DVD or a network boot.

    would be very grateful for any advice on the steps required to successfully install the Samsung SSD as boot drive.

    Hmmm.
    Honestly no, I'm not happy with this one. If it was my machine, I'd be a little concerned about whats the corner of the street. In view of the age, is not surprising really, things wear out over time, the mere fact of electronics.

    Search through everything you have posted, all photos, pdf, all the text double checking. I am absolutely puzzled as to what happened. If you 100% does not reinstall the hard disk between the posts above where no HARD drive is detected in the menu boot options for the post below that where the HARD drive is detected in the same menu. I would say that you have a problem with either, the ssd, the computer motherboard laptop or the small connector on the sata port, I think on these is integrated on the motherboard, so it seems that your advice is doubtful.
    If his works now, great... but be aware that your machine can fail at some point in the near future. And it looks like a defect of the motherboard, other things are probably waiting to fail.

    There is no reason whatsoever your laptop must not have seen this ssd at first startup. A HARD drive is a HARD disk, if its compatible sata, then it will work, no doubt. When he is not on an older machine, its probably a sign of a faulty component.

    Looking through your bios options, I recommend the following.

    On startup options, get rid of internal nic pxe boot, that will only slow your machine at startup as it will seek for a network bootable device. This is the message that you get at startup saying Media Test Failure, this page is preventable with this option disabled.
    Less built lan/wlan switching on enabled in the options of the terminal, also change. This means that if you use wifi at home for example and you decide to plug in a cable network directly to the router to speed up the connection, it will not pass if it is not defined, you will have to do it manually. I work in a large company and the number of people who have this option is unreal. They all assume when they are docked they will on the wired connection.

    Because we are here too, if you ever have problems with a flickering screen, first thing to try, is disable the ambient light sensor which is just below this option of switching. Its fine on normally, but its quite common on 8560p for this causes a flickering screen.

    Hope that helped. Good luck in what you decide to do with the machine

  • External Toshiba HARD drive not recognized on USB 2.0 ports, but only on USB 3.0

    Hello

    I have a Toshiba drive external HARD 750 GB USB2.0/USB3.0
    Now, this HARD drive is not recognized on USB 2.0 ports from my laptop (same thing on my desktop computer) but only on the USB 3.0 port.

    I have try on port USB2.0 computers different (desktop, laptop) but it doesn't work. The LED is the lightning, but the drive does not appear in the file Explorer.

    You have any ideas?

    Thank you

    > Now this HARD drive is not recognized on USB 2.0 ports from my laptop (same thing on my desktop computer) but only on the USB 3.0 port

    USB 3.0 port 900mA feeds. The USB 2.0 port common provides 500mA.
    I think that the HARD drive needs more 500mA power in order to work properly.

    So if you want to use the HARD drive on USB 2.0 ports, I recommend you to use a USB Y cable which allows to connect the HARD drive to two USB 2.0 ports

  • Satellite M70: HARD drive not recognized external - various XP error messages

    Hi all

    I have a Satellite M70 and I have a Western Digital external hard drive.
    Initially, it worked great, I was able to put my large collection of music, etc. on it and run a computer off to save space on my integrated HD.

    But recently I had problems with XP not recognizing HD or be able to write in it. It appears in my computer, then disappear, often randomly when I write new files to it.
    I reformatted the hard drive to NTFS as it ran originally as FAT32.

    I updated my BIOS as well, but I'm out of ideas.

    Anyone else had similar problems with XP?

    Thank you

    Will be

    Have you thought about external HARD drive failure?
    Perhaps failure of HARD drive and, therefore, it cannot be recognized correctly.

  • Tecra S3 on Linux: hard drive not recognized

    Hello

    I recently bought a laptop Toshiba Tecra S3 and I'm happy with it, except for one important thing: I can not install Linux on it.

    I tried with the latest versions of Fedora Core and Ubuntu, the hard drive seems to be detected, but it is not recognized at the time of installation. I guess it's a matter of (too) new chipset Serial ATA.

    You have any recommendations or do you intend to contribute to the kernel modules in Linux/order that this model could be installed on Linux?

    Also note that I remember that I had the same problem when I tried to install Windows XP from a CD (not the recovery cd): the hard drive has not been detected and the installation failed.

    Thanks in advance.

    Hello

    I can t believe that you can not install a Windows operating system.
    You formatait once again the HARD drive? I recommend to format the HARD drive completely, then install the operating system.
    In addition, if you want to use the Windows operating system, you must use the recovery CD because this image included all the necessary drivers.

    If you want to work with the Linux operating system, I recommend using the Knoppix distribution. In this case you n t need to install anything. This Linux you can start from the DVD or CD and it works as a Linux operating system normally

    Good bye

  • EliteOne 800 G2: EliteOne 800 G2 NIC driver not recognized with Windows Deployment Service WDS

    Hello

    I have just taken receipt of 5 new HP EliteOne 800 G2 23 "no touch machines. All PC's are generally imaged using Windows Deployment Services.

    I downloaded sp72515.exe that is the Intel I219 NIC driver pack for Windows 7 64 bit and injected these drivers into Windows Deployment Service and updated the boot LiteTouchPE_x64.wim file. Windows reported it went slowly and the 6 drivers concerned are all showing loaded with so much success in WDS.

    Problem. When I PXE boot the Windows EliteOne 800 G2 pilot of the CARD is not recognized by the 800 EliteOne G2.

    Wizard error

    A connection to the deployment share (\ < servername > \Deploymentshare$) could not be made. The following network device did not have a driver installed. PCI\VEN_8086 & DEV_15B7 & SUBSYS_8058103C & REV_31

    Hello:

    The only suggestion I can offer would be to try the driver directly from Intel...

    The 2nd file listed on the left side of the page is for W7 x 64.

    https://Downloadcenter.Intel.com/download/18713/network-adapter-driver-for-Windows-7-?v=t

  • Equium A210 - known good cd/dvd drive not recognized by BIOS

    I tried several dvd cd players in this device, but the BIOS has 'no' against the optical drive...

    readers are good units because they work with a USB caddy on another machine...

    I need the optical drive to work so that I can re - install, like the hard drive is now corrupted. The recovery appears to require the laptop to boot from the CD drive.

    If there are suggestions on how I can install on a formatted hard drive, without using a usb cd drive, it would be cool...

    > readers are good units because they work with a USB caddy on another machine

    The BIOS does not recognize the CD/DVD drive because of the wrong master/slave/c-salt settings. You must use a compatible CD/DVD player. This CD/DVD drive can be ordered from local ASP.

    > Are there any suggestions on how I can install on a formatted hard drive, without using a usb cd drive, it would be cool...

    Perhaps you may be able to install Windows on USB
    I don't know if the BIOS can support booting from USB, but it s worth a try m.
    Here a beautiful page how to do this:
    http://Komku.blogspot.com/2008/11/install-Windows-XP-using-USB-Flash-disk.html

  • Equium L350D - optical drive not booting or display in the BIOS

    I brought an Equium L350D around last August. It came with Windows Vista, which I wasn't completely satisfied, but it had become the standard at this time.
    After several problems with Vista and preferring just generally XP, I decided it was time to downshift.

    So I jumped in my drive XP, Set BIOS to boot from the CD, reboot. Vista.
    So I jumped to the BIOS, and he says he is not an optical drive detected. But when I boot in Vista and pop a disc in the drive, it works fine.
    I also tried Ubuntu Live CD, but it just started to new Vista.

    Anyone know what I can do to work around this problem?

    If you try to install Win XP without SATA drivers then the SATA in the BIOS mode must be on compatible.

    By the way; If you can still boot the Vista operating system on the HARD drive, then check if you are using the latest version of the BIOS!

  • 1.5 TB external DRIVE not recognized on various laptops disk

    Hello

    I was wondering if someone could help me.

    I bought my 1.5 terrabyte toshiba external hard drive just for more than a year. It works fine on my other computer, laptop and cell phone from my boyfriend, but when I joined four other new laptops (all different brands) recently it was not recognized at all on these laptops.

    Is there something wrong with my outside or something on these computers it prevents to be recognized? Do you know how I can fix this problem?

    Thank you very much!

    Hello

    And if you connect the external HARD drive to your boyfriend s computer laptop, everything is always ok? Only problems with new laptops?

    Well that s really strange have you tried another USB cable and different USB ports?

    Maybe on the new laptops the antivirus or firewall blocks access to the external hard drive. Check your security software and to allow external devices.

Maybe you are looking for