HP Compaq Notebook 15-s007TU: white screen

Hello

I bought a new

Computer laptop 15-s007TU (4th Gen Ci5 / 4GB / 500 GB / Win8.1) laptop.

just 1 month from flipkart.

He began to create problems.

When I start it up, it allows me to enter the password and then the screen becomes black and useless.

I empty the battery and once again tried to connect but no help.

Still restart also do not help. They are not ready to replace or taking the laptop because it exceeded the permanence of replacement of 10 days.

Can someone please suggest.

Hello

Try this and let me know.

Boot the computer normally and log.

Black screen, hold down the ctrl and alt keys and press delete.

Select Task Manager.

At the bottom left, select details (if it is not already selected).

Click in the header of column Nsoul to organize the processes in alphabetical order.

Look for an entry called to run once Wrapper (RunOnce.exe) - If you see it listed, right-click on it and select end task.

The office is now show?

If this is the case, download Autoruns on the following link and save it in your downloads folder.

http://download.sysinternals.com/files/Autoruns.zip

When you have that, open your download folder, right-click on the folder zipped to Autoruns, select "extract all...". "and in the next window, click Extract.

A new window will open displaying the extracted content.  The application you must launch is the 2nd in the list (in format autoruns 636ko) but this by right clicking on it and selecting 'Run as administrator' -click 'Yes' to the uac prompt.

Scroll down the list until you find the entrance to RunOnce (it may well be 2 entries) and Remove the tick (s) in the box next to it.

Restart computer and see if it boots now on the desktop.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

  • Compaq Presario CQ50 daily white screen

    About once a day, I get a white screen (gray or white, usually) while I am using my laptop. It happens more often when I'm on a web page or watching a movie. I have to restart the computer, and then it is usually fine (ie. it won't happen again this day there). Today, what has happened twice, however. It's a bad enough problem for me because this problem tends to happen when I'm testing a presentation or video clips for a conference, and then I have to restart my laptop standing. (I don't know if this information is useful, but the display of the projector that I connect to also be empty when the screen of my laptop turns off). I bought the laptop in 2008, so it is quite old. I checked my card drivers display, and that's all to date. No idea what could be causing the problem? Thank you!

    Hi littlesimi,

    Yes I see.

    Thanks for the information.

    Very well.

    Please install the following updates on your laptop which may help us to solve this problem:

    Graphics driver: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-76053-1&cc=uk&dlc=en&lc=en&os=4063&product=3752686&sw_lang=

    NVIDIA nForce Chipset Driver: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-76530-1&cc=uk&dlc=en&lc=en&os=4063&product=3752686&sw_lang=

    BIOS update: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-76825-1&cc=uk&dlc=en&lc=en&os=4063&product=3752686&sw_lang=

    Important instructions for the installation of the update of the BIOS

    Once you have downloaded and saved the latest version of the BIOS on your computer, you will need to install it. It will take a few minutes to install the BIOS update. It is important to be patient - do not interrupt the process and allow the updates installed correctly.

    To install the update to the BIOS, make sure that you run on AC, no battery, power supply and follow the steps below.

    1 connect the power supply to the computer.
    2. prior to installing the BIOS update, close all programs and temporarily disable your antivirus software. Don't forget to reactivate the antivirus software once the installation is complete.
    3. Locate the BIOS file (name example: sp45070.exe) you have downloaded in a location suitable to your computer.
    4. double-click the file to start the installation and follow the on-screen instructions.
    5. When you are prompted for the version of the BIOS, you do not have to enter the version number, instead you can continue with the installation by clicking "Next" or the continue"" button.
    5. wait for the installation to perform all his actions and then restart the computer when you are prompted.
    The latest version of the BIOS is now installed on the computer.

    I wait to hear from you.

     

    !------------------- Please click on the star of CONGRATULATIONS on the left to say 'Thank you'. 

    Check the box "Accept as Solution" if it solves your problem. Thank you-----------------------------------------------------------------!

    I am an employee of HP.

  • My Presario CQ61 NoteBook does not start. It shows a white screen.

    Hi, I'm back. This time, my laptop displays a white screen when I turn on. In addition, Caplock and Numlock indicators blink for 3 times and then the system powers off by itself and turn on again with a regular flashing, almost to infinity. I need a help. What could be the cause and what is the solution? Thank you.

    Hello

    If you have several modules of memory installed, try the following.

    In regards to the link below, delete one of your modules of memory and then see if the laptop will start.  If it doesn't, try the same module, but in another location.  If it is still won't start, try the other memory module in both slots, to see if any combination will allow the laptop to start.

    The procedure for withdrawal of these modules is detailed from Page 56 of your & Maintenance Guide.

    Kind regards

    DP - K

  • HP 15-d003sm Notebook PC: start Bios problem-white screen

    Hello.
    I have

    HP laptop 15-d003sm.

    It worked well until I change BIOS int outside primary graphics card. I learned that what I can use powerful... Then when I've reset it shows nothing, white screen. I try to find the solution to save the bios to the default values, but cannot do it on the blind.
    Also, I tried to turn my tv on VGA and hdmi conectors, but still nothing, no TV signal. Help, please!

    Hi @Free11111 ,

    Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your laptop HP 15-d003sm and issues with the BIOS. You can Reset the BIOS with this document by selecting the reload the default BIOS settings. Helping others it restores the default settings.

    Here is a link for help with a laptop not turn is not on. It shows you how to perform a repair of Windows.

    Please let me know how it goes.

    Thank you.

  • (Laptop HP-2000) White screen, external monitor works.

    (HP 2000 Notebook PC / Windows 8.1, 64-bit) Still white screen, external monitor works fine. What components could be defective? This occurred about six months ago about a week after the expiry of the one year warranty. Nonfortuitous.

    Hello

    You confirm this problem is intermittent, and now its working fine, it means that the question would be the display cable. The display cable is loose. Issue can be fixed by rebonding the display cable, if the problem persists then the display cable needs to be replaced.

    This is the only reason why I asked you in the previous post if the problem was intermittent or display changed while moving the display cover.

    This particular problem has nothing to do with the temperature.

    Kind regards

    Sumit

    I am an employee of HP

  • Screen LCD 19 inches of HP w1907s: wf1907 - white screen

    My friend is having problems with its monitor and currently cannot go on the forums or get technical support itself. I come here to get clear answers on what might happen, rather than going by my pure speculation. I do not have this control myself, so this is outside my field of exact experience. (She also lives in another State and I can't help or look at the configuration physically. I'll have him describe as much as she can to me.)

    I know, she has a Compaq WF1907 monitor with its configuration of the desktop (Windows 7 PC). Just today, she used her computer and suddenly the screen of the monitor has started to Flash a little until it became all white. She tried to restart it and it just does the same thing every time. After awhile, he completely exploded.

    She found a new spare cable to replace the other connect its monitor to your computer, and it has only allowed the monitor to return completely white again.

    My first assumptions were in the realm of a graphics card is going bad, or in loose / damaged cables. However, she has a new graphics card that has been installed recently and made the first speculation probably not (I'm not sure what his graphics card is good - just that it's brand new). Speculation of cable is uncertain now because not even another cable helped the white screen go away. This shrink me down to thinking, this is a problem with the screen itself, but I'm not sure.

    So I came here to ask about it for my friend and she needs answers as soon as possible. She has things she must do it on his computer, but now its own monitor screen is out of use. Can she do now?

    @just-a-guest, welcome to the forum.

    Here is a guide that can give you a little help.  I agree that this is very probably a monitor failed.  The image on the Product Specifications page and the fact that it is a Compaq, it seems to be older.

    The video card is newer does not mean that he could not have failed.  I got a new out of the box be DOA.  So, does it completely.

    Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

  • NetBook HP Mini series 4CZ048138J white screen

    I want to tanya.notebook HP Mini Series 4CZ048138J I serve, first of all I want to install new windows because the old windows broken, so the data in my document I do not secure order to format (before I install new windows), but after I finished I moved the data and restart the white screen and the power button is off > solution 2detik indication of managers while flash bios already made , but do not get an appropriate > please give me a solution and send keemail to all what is needed for this series to Flash the bios if its

    [Personal information]

    I did the bios flash, check memory DDR is always ok, > if there is a correct way to's please send it to me for this series as well as the flash bios flash tool needed

    {Information}

  • Why our computer won't play video (youtube, for example)? all we get is a black and white screen.

    We have Windows7.  When you click on a YouTube link, the video does not play the computer.  It shows a white screen.  We have recently installed new software to print wirelessly on this computer.   Compaq laptop is on a computer.

    Hello

    Reinstall Flash Player would be useful. Please follow the instructions in this link:

    http://helpx.Adobe.com/Flash-Player/KB/clean-install-Flash-Player.html

    Good luck.

  • white screen when I login / switch user - pavilion dm4

    Hello

    my hp laptop again (50 days) used to show me a white screen when I disconnect or switch user.

    There will be no response at all and I need to turn off the power of each time.

    When I'm surfing the internet, it crashes a lot and a little slow.

    Please any help?

    also, one of my friends told me that the power of such a problem happened due to hardware and software problems such as graphics card.

    run this:

    Run the following test

    Shut down the computer runs.
    Press the power button to turn on the computer.
    When the HP/Compaq logo is displayed, press f10.
    After the BIOS Setup utility is displayed, use the right arrow key to select the Diagnostics menu.
    Select the HARD drive self-test options.
    Press ENTER to display the list of disk HARD/self-test options.
    Select the hard disk for laptop and then press f10 to view a (estimated) test.
    Press f10 to continue. The Hard Drive Self Test performs a quick test, a full test and a SMART test.

  • NBA 2 K 16 for Apple TV freezes white screen

    I have NBA 2 K 16 for my 64 GB Apple TV 2 and have had problems with the application. The current problem is that the application crashes after the homepage with Harden, Curry, and Davis players featured. I deleted the game and re-uploaded, and it always crashes with a white screen after you press 'A' to continue on the remote keyboard supplied with Apple TV. I was already seen this problem on all my apps, but has found a way to download a free app and "reactivation" of my account with the App Store. Now, all my other games and apps work properly and a few weeks later, I now have the screen 'white crash' that occur only in this game. All the thoughts/help? Thank you!

    I have the same problem with my Apple TV4. The game was launched until the update for Apple TV IOS10.
    I paid money for the game and now the it anymor s works do not :-(

    Please update!

  • Of failure, white screen MacBook Pro HARD drive try to boot from the external HARD drive

    Hello

    I have a 2008 Macbook Pro which is having some problems, I was able to fix them, but eventually the hard drive failed. I know that because at startup until it would have a white screen Uni (no logo) and you can hear a clicking on in the lower left corner. I thought initially it was a memory problem, but after opening and verification of memory, it's clearly the hard drive.

    I solved this problem temporarily (until I can replace the HARD disk) by installing El captain on an external HARD disc and start from that. Here's the twist, I couldn't he can begin to El captain, I tried CMD + R, CMD + OPT + R, CMD + OPT + R + P and now shift. Everything that's happened would be that clicks would cease to release the keys.

    I left the macbook on while I'm at work, when I got home it was on the screen to connect the external HARD drive.

    I accidentally closed the macbook yesterday and again once when I tried to log on, I could not and I left it on a white screen while I was sleeping. There is a possibility that he may have launched from the HARD drive when I get home, but if not, is there something that escapes me to force do this?

    See you soon

    Usually start up to a blank screen without the Apple Logo, may report one of the following:

    • Hardware failure
    • Boot drive is not recognized as valid and updated updated
    • OS X essential software is missing, hurt moved or renamed or corrupt
    • A firmware update is necessary

    No matter who, in order to boot from an external drive "bootable", you would normally hold down the Option key until you get a screen that offers a number of devices to try to boot from.

    Alternatively, you can try holding down the C key to try to boot from the external drive.

    If none of these startup options work, then the bootable disc or the USB port on your MacBook Pro can be the question.

    Since you have a Mac pre-2013, if you hold down the D key while booting, the built-in Apple Hardware Test should start up.  This can help to identify hardware problems.

  • 3rd generation ipod white screen

    I know it's old, but working well... so far.  White screen.  It is recognized by itunes when plugged into the computer.  Restored successfully on the itunes screen, always white.  Tried the fix with holding home and power button.  Tried to hold the House, volume and power.  Screen remains white.

    My question - is all hope gone and I must finally remove this ipod?  It's been great and it's a sudden death - hard to see it go.

    Thanks for any help...

    The 3rd gen iPod "classic" has a great sound.  If you tried to do a restore already, its likely to be a hardware problem, unfortunately.

    These older iPods are easier to repair because they are assembled from items separated and not so integrated and miniaturized.  My work 3rd generation iPod was reassembled broken iPods that I bought on eBay, by swapping pieces.  The screen is not the thing that is broken, most of the time.  If you are somewhat technically inclined, you can remedy.  You can post back for more information.

  • I tried to install windows 7 on my mac desktop now, I have a white screen? Help any ideas?

    I tried to install windows 7 on my mac desktop and now I have a white screen. any ideas to return me to the world of apple?

    How have you tried to install Windows 7?

  • Another that holding down the power button, then by restarting, how should I manage my end 2009 27 "iMac when he crashes on the first blank white screen and won't start?

    Another holding down the power button, then by restarting, how should I handle turn on my end 2009 27 "iMac when he crashes on the first blank white screen and won't start?

    Combinations of keys start for Mac - Apple Support

  • When white screen no display available

    I have a laptop. And I did left on so I can access it whenever I need a common practice. But I would also like to turn off the display of the cover and the only way to do is to close the lid, which is fine because I disabled the auto sleep function. The problem is that when access is the computer through the connection distance and open Firefox, all I see is a white screen. now, first of all, we think it's the remote tool. I already proved that this is the case. See Firefox on a remote connection, all I have to do is open the lid so that the view can reactivate or plug in an external display valid to see Firefox. A screenshot from the computer to the remote console also shows that Firefox is just a white screen. Any help on this is much appreciated.

    Using hardware acceleration means that Firefox uses the GPU instead of the CPU to perform certain operations and that you will not notice any effect on the performance of Firefox if hardware acceleration is disabled.

Maybe you are looking for