HP compaq: windows 7 in safe mode
I have upgraded to windows 10 Windows 7. Now, I'm on a loop of the Nunciature. It installs on windows 10 and then stop to set up his car again and so on. I tried F8 to enter safe mode, but it does not work. any suggestions?
Hi @Rod247,
Thanks for getting back to me.
Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html
Tags: HP Desktops
Similar Questions
-
Can I upgrade my windows vista computer to windows 7 in safe mode?
upgrade Windows in safe mode.
I have windows vista and I want to upgrade to windows 7... I bought the software for windows 7... My question is can I put my windows vista to windows 7 in safe mode... If I do a normal connection, my computer freezes after a few minutes... also. update will solve the problem of my computer in normal mode of freezingThank youAvinash vyasIt is recommended to perform the upgrade in normal mode, any problem with your PC freeze. It is best to update your Windows and also run Windows 7 upgrade advisor:
http://Windows.Microsoft.com/UpgradeAdvisor
The problems and then start to upgrade to Windows 7, and before that close all applications you are running (if any).
-
Cannot start windows Vista in safe mode.
I followed these instructions to start Windows 7 in safe mode:
I tried to start windows vista in safe mode by using the following:
- Click on the Windows icon in the left bottom of the screen while Windows is running in normal mode.
- Click on the arrow located to the right of the lock at the bottom of the popup menu symbol
- Choose "restart".
- I restart the computer, press the F8 key and hold. I tried at the beginning of the sequence to reboot and after that the light appears on the mouse, but still before the windows logo appears.
- Restart the computer in normal mode.
- I tried the key down and also tried pressing the F8 key several times both giving the same results without success.
- To eliminate the possibility of a bad keyboard, I switched from keyboards with the same results.
Can you tell me what I am doing wrong?
You tap f8.
You can have a F-Lock key in the upper right corner of your keyboard.
http://www.bleepingcomputer.com/tutorials/tutorial61.html
Read the other way at the link above.
Table of contents > Vista.
See you soon.
Mick Murphy - Microsoft partner
-
The purpose of doing a virus scan after Windows starts in safe mode?
I've heard some suggestions that, in certain circumstances, it is best to do a virus scan after Windows starts in safe mode. So I have two questions:
(1) would what type of circumstances you perform a scan antivirus in safe mode?
(2) what are the advantages or disadvantages?
I have found no reliable info that answers to these questions and would be grateful for any info, or even just a point in the right direction.
Thank you!
Hello
The advantage is that some process and services are not loaded in Mode without failure there is less chance
This malware can load and interfere with the process. The downside is the same if its best
to run the malware checks mode safe and then in Windows. Or run in Windows and as appropriate
difficult to remove malware is detected then run in Mode safe, then in Windows.If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
If necessary AFTER THAT you are sure that the machine is clean of any malware.
How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlI hope this helps.
Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.
-
Blue Screen of death - now cannot load Windows (even in safe mode)
Laptop last night (Satellite L500-19Z;) Win 7 64 bit) crashed while playing CIV4. Had a blue screen of death. before I had the chance to read one of the error messages about the computer restarted.
It loaded windows in SafeMode very well then and informed me that he had loaded OK the problem safe mode will be linked to some recently installed software and I should uninstall programs I had installed until it loads normally. As it was late last night I closed and thought I would sort the morning (with the benefit of hindsight it may have been a mistake...).
Today, when the computer tries to start, it tries a startup repair; Unfortunately it does not work every time and it says "Startup Repair tried several times but still cannot determine the cause of the problem"
I looked at the paper it produces, but it passes all of the individual tests.
I can't access also advanced recovery options system & support, that appears in the Startup Repair dialog box as it requires that I be connected, which apparently I am not (probably the machine never got to the windows screen connection before attempting repair system). The error message reads "you must be logged to access system recovery options. If you encounter problems to connect, please contact your computer administrator for help. Please click OK to restart the computer. »
I had a go at the start in the advanced options (safe mode, safe mode with command etc., but the result is the same).
I also tried the repair of your computer to the screen option options advanced boot, but after the screen where it asks you to choose the language and keyboard, I get the same error of connection mentioned above.
Is it possible to repair or even run windows based hard drive recovery (do not have the DVD of recovery with me as I'm away from home for a few weeks) without connecting to windows? I expected here, but have not yet find a way to do it.
(there is no disc in the disc drive, no other devices connected to the laptop - I tried with power outlet and the battery and have not noticed differences)
Thank you
JamesHello
Pitty, you cannot retrieve the HEXADECIMAL code
On this side, I think that your HD or registry is damaged and you have to reinstall the entire systemGood luck
Post edited by: Praepositus
-
After the updates of this week, the system will not load anything.
Hi Juliet,
Thanks for asking the question in the Microsoft Community forum.
From your description, I understand that after Windows Update, you can not load Windows.
To better understand the question, please answer the following questions:
1. What is the version of the Windows operating system that is installed on your computer?
2. what happens when you try to load the system? You receive an error message?
3. what application or anti-virus security suite is installed on your computer?
4. you remember after installation of update, you are facing this problem?
Remove any external device connected to the computer without keyboard and mouse and then perform the methods.
If you are using Windows 7 and Windows Vista, follow the mentioned methods:
Method 1:
If the computer does not start in safe mode, perform the last known good Configuration.
Reference: http://Windows.Microsoft.com/en-us/Windows7/using-last-known-good-configuration
Note: Link above also applies to Windows Vista.
Question remains always use same method 2.
Method 2:
Try to perform the Startup Repair and check.
http://Windows.Microsoft.com/en-us/Windows7/products/features/Startup-Repair
If you are using Windows XP, follow the mentioned methods:
Method 1:
Perform the last known good configuration.
http://support.Microsoft.com/kb/307852
Method 2:
How to fix a computer that does not start
http://Windows.Microsoft.com/en-us/Windows-XP/help/Setup/how-to-fix-computer-that-will-not-start
Hope the above information is useful, if you have any question back to us, we are happy to help you.
Thank you.
-
I have a XP box that would only start in safe mode. I needed to repair windows, so I started updating reinstall option but to reboot it says it cannot run in safe mode then it tries to boot into normal mode but crashes - which is what I am tring to solve. Now I'm stuck because the computer is now making a loop and I'm stuck. There is no available recovery console, it shows just the installation restart then goes into the shot. If I try to launch safe mode, that it says cannot run update in safe mode then restarts in normal mode, which hangs then. I'm stuck. Boy the days where I wish I could just make the prompt C:\. Thank you.
You can connect your problematic hard drive to another PC to copy your important data, using a device such as:
http://www.Newegg.com/product/product.aspx?item=N82E16812161002
or
http://www.Newegg.com/product/product.aspx?item=N82E16812119244
I'm still not 100% convinced that you boot from the CD. Your Dell has the option of F12 to select a boot real-time device (as soon as you turn on the PC)? Also, remember that you have to "press any key to boot from the CD" when you see this screen! Of course, during a reboot, you start from the hard drive.
Even if you did everything by the book, a repair installation could easily 'loop' as you describe. But as long as your hardware is healthy, a clean install is done.
-
Login - continuous scrolling - Windows, even in safe mode screen
I have a Sony Vaio with Win XP SP2 laptop. There was a virus attack, the virus simply scroll whole screen you, as if you press the arrow key down. I stop, then open a session in safe mode, ran Malwarebytes, found and removed 2 utilities passwordStealer and KeyLogger. The problem seemed to have disappeared. But now he is back on the screen Windows safemode login options. I can't select SafeMode / SafeMode with network / anything since the virus is the key of Basel permanently.
Help, please!
I tried to boot with the rescue AVG disk / UBUNTU as well, but to no avail. The problem is, once AVG CD load and asks me to choose 1 of 7 options, when I try to press the arrow up / down to go to the option 'Scan', the virus is using the arrow key down.
Are you sure? Viruses are rare under Linux... It is even more unlikely that the same virus that has been written for Win XP to run in a Linux environment. I'm starting to think that you have some sort of hardware problem.
!!! WARNING! Be careful here!
Have you tried to Disconnect completely all your hard disks via anti-static bracelet and boot from your CD Win XP Pro (do not REFORMAT). I think that you should be able to boot from your CD of Win XP to the point just before you have to select the media target. If booting from your CD of Win XP still causes your screen cursor keys act weird, you probably have a hardware problem.!!! WARNING!
When you disconnect a hard drive with an anti static band, you have TO put it and antistatic location on an antistatic surface.I think the only option is to go to a technician to remove the HARD drive and sorting. Coz' with this kind of problem, I can not select anything on the screen.
Remove the hard drive and scanning with another computer are the best way to kill the virus, but you will need to get a proper equipment (band of anitstatic and bags) and find a friend or technician who is willing to risk infection.
!!! ATTENTION! :
Absolutely no warranty express or implied is delivered with this post. The poster will be held not responsible for any physical, mental, emotional, or financial loss resulting from the use of suggestions or information contained in this message. Entities who follow the advice in this post are at their own risk.
-
Blue screen on startup of windows normal and safe mode
I am using Windows XP, this morning my computer froze and I used the button to turn it off. At startup, I got a blue screen that says "a problem has been detected and Windows has shut down to prevent damage to your computer. It's for me this blue screen with the same message for each option, including the mode without boot failure. Anyone know anyway I can try to understand what is the problem?
Stop message:STOP: 0X0000007B (0XBA4CF524, 0XC0000034, 0X00000000, 0X00000000)
If I try to start safe mode, I get the stop message
STOP: 0X00000007B (0XF78AA524, 0XC0000034, 0X00000000, 0X00000000)I have windows XP Professional. All service packs downloaded.
Anti virus is Mcafee
Blue screen started after a frost, and I used the power button to turn off.I use a Dell XPS M1730 (laptop). I don't have my windows with my disks.
I'm sure it's a virus because just before freeze Mcafee said it found and removed two Trojan horses, but I have no idea how to get rid of them with a blue screen to come whenever I try to turn on the computer.
Hi Cameroncb,
You may receive an error message "Stop 0x0000007B" If your computer is infected with a boot sector virus.
See the Microsoft article below and check if it helps.
Advanced troubleshooting of errors "Stop 0x0000007B" in Windows XP
http://support.Microsoft.com/kb/324103
Error message "STOP 0x0000007B" when you restart your Windows XP-based computer
-
I have two computers. Those infected with Windowx XP Home Edition. All of a sudden (yesterday October 18, 2010) the ThinkPoint popup appeared. On my own computer, I looked for solutions and has been able to stop the service through the Task Manager. Then downloaded MalwareBytes. He scanned and detected 5 elements. He then opened a text window indicating that the 1 point might be deleted and needed to restart the computer. So, I followed the instructions on the window of MalwareBytes. But after reboot, a black screen. If he walks again and a black screen. F8 works but after I chooseany mode (safe mode, previous configuration, etc.) a black screen again. I looked for solutions and all assume them safe mode or any different normal windows mode, it works. My problem is that no boot option (same normal Windows) seems to work. Any help is appreciated. Thank you
Hi Choratio,
See thisthread for more troubleshooting steps.
Dena
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
I followed the instructions for Error 80070020 to start Windows in safe mode with internet access, but Windows Update does not open when you click on it in the box start the search. Internet access is available and I can connect with other sites. However, it starts when Windows is in normal mode, but that does not help me solve my problem
To decode 0 80070522 x. X 0 means that it is a hexadecimal number, 8 , error, the first 7 means it a windows error and the rest of the East of 20, the number, the Windows error.To search for the error message we need to decimal format. Start the Calculator (Start - All Programs - Accessories - calculator) and choose the menu display - scientific, then the menu display - Hex. Enter 20 Menu display - decimal. It will say 32.Start an command prompt (Start - All Programs - Accessories - command prompt) and typenet helpmsg 32and it will sayThe process cannot access the file because it is being used by another process.Use Notepad to search for FATAL and 80070020 in C:\Windows\Windowsupdate.log. -
My laptop keeps hitting a blue screen at startup ('a forward driver a buffer based on the stack'), I can only start it in safe mode. I want to try windows updates to see if this will help, but whenever I click on the button to update windows on the start menu, nothing happens. I tried searching for the program to see if I can open it another way, but can't find it. If I click on windows update and then nothing happened. I have windows vista home.
original title: I can't open windows update
Hey ElizabethSlater,
Try to run a full scan with the Microsoft Safety Scanner to make sure that nothing is found.
Try also to install the latest drivers from your computer manufacturer's website. If you have difficulty to locate the website of your computer manufacturer or the drivers on their page, please provide your computer brand and model in your next reply. If you have built your computer you need visit the site of the manufacturer of each piece of hardware to get the latest driver.
Once the drivers have been installed, try to restart your computer, and then test to see if the same problem occurs.
Hope that helps.
-
window did not open so I opened it in safe mode but I want t o window open as usual
Hello
- Close all running programs and open the windows if you are back on the desktop.
- Click on the Start () button.
- In the search box of the Start Menu () type msconfig and press enter on your keyboard - follow UAC prompt.
- The System Configuration utility opens
- Make sure the Normal startup is selected
- then click on the STARTUP tab at the top
- Make sure that the startup is disabled
- Apply - OK - then follow restart guests
-
How to start windows 7 in safe mode
Hello
I'm not sure why I have to restart the inverter in order to access a safe mode on my computer if I am not wrong that all editions of Windows must start in safe mode when F8 is pressed before normal startup, I am unable to do exactly as I could in Windows 98, 98SE & XP Pro in Windows 7 Ultimate , you can ask to I connect external devices Yes but I remove them before you try any Safe Mode an assembled computer I don't brand solutions Pleasde help me
Thank you
When you start in safe mode the system does not load the drivers installed. It is often used when you have a problem and seek to establish the cause. There are many variations allowing the user to select some services and some do not. If you select SafeMode your antivirus software does not load and you don't have an internet connection. If you want an internet connection in safe mode you select Safe mode with network.
Your friend can just say that you need not safe mode. Most of the time it's true, but there are times when you do not need it. You can get situations where the computer does not start in normal mode but will start in safe mode. In this situation, safe mode provides access to tools such as Event Viewer system and your system information file that allows you to search for the clues to the nature of the problem that prevents the computer from starting in normal mode.
-
Upgrade to windows 7 Home Premium to windows 8 in safe mode
Cumputer runs only in safe mode and I all ready have Windows 8 but I want to Wipe Factory Reset first or is it important
Setup Windows 8 should run in Normal Mode.
If Windows 7 is shipped with your computer, it would be better to do the factory reset or try to repair your installation and startup in Normal Mode.
1. click on start, type msconfig in the search box.
2. Click Start, and then in the start option, check if the startup is checked.
3. If it is checked, then please uncheck.
4. then click general, select Normal startup.
5. click on apply, then ok.
6. the system prompts you to reboot, please reboot the system.
Maybe you are looking for
-
Cannot connect HP ZR30w monitor to HP p6120a
Plugged my new monitor to my PC with a VGA to DVI converter, but it won't work. What happens and what else can I try?
-
link to new iPad magazine subscription
How can I link/add a magazine subscription existing from my old to my new iPad iPad?
-
Microsoft Comfort Mouse 3000 mouse wheel click on the problem
Hello I just got this mouse today and really like the shape and the weight of it, however I have a major problem - click wheel mouse only works to a certain (very uncomfortable angle) and even in this case, not all the time. I installed the drivers a
-
software download update impossible
Bought a used still new in box touchpad. Great job on the dowload MISTAKEN reads as follows: The update of the adobe reader cannot be installed and the current version is unusable. Please restore the original version. It will allow me to restore but
-
How to install a new hard drive and create recovery disks before installing the new drive?
HP Pavilion Dv5 - 2077 cl/entertainment laptopProduct #: WQ799UA #ABAWindows 7 64 bit Hello- So for a while now, I get a blue screen randomly, popping up all the time and some time, who is going to "clear my physical memory" or something and then res