HP CUE scanning flow component ceased to operate...
I have a HP Photosmart C4280 all-in-One. For several months now, I was able to do everything except scan. Whenever I try to scan, I get the error "HP CUE scanning flow component has stopped working... ». I tried to work with the HP Technical Support on it for about a week now. I tried the uninstall/reinstall the software - did not work. I tried all the suggestions that they sent me, even their suggestion to install a patch that clearly was not intended for my printer model.
Nothing has worked.
I can scan in paint - so what? Photo scanning in painting is pathetic.
Anyone out there have a REAL fix for this? Help, please. Thank you.
I'm not a tech geek so bear with me I'm going to walk in on my computer and tell you how in theory to get where you want to get. I hope it works, let me know it to be. Unfortunately for you, I have lovate files via the feature explores what is the only way I can find it again. I hope it will work for you. Here we go:
Right-click on Wdws icon in the lower left corner of your computer (same as the Start button for other features with a left click)
Click on explore
Find and click on Program files
Locate and click the folder HP or Hewlett Packard
Find and click folder of digital imaging
Double-click the BIN folder
Locate the following file: hpqscnvw
Double-click on this file (hpqscnvw)
Your HP scanning feature should open
I think I can just create a shortcut of this and launch from that instead of the HP Solution Center if HP cannot solve this problem.
I would like to know if it works for you.
Tags: HP Printers
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Hi @Andries49
Andries49 wrote:
Dear Sunshyn2005,
Thank you for your response. It did not solve my problem, however, as I can't find the 'hpqscnvw"- file. The only file (exec) that 'sc' in its name was "hpiscnapp", but a double click that does not start the digitization program.
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1. don't you make changes to your computer before the problem?
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Registry warning
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:How to back up and restore the registry in Windows
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Signature of the problem:
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