HP CUE scanning flow component ceased to operate...

I have a HP Photosmart C4280 all-in-One.  For several months now, I was able to do everything except scan.  Whenever I try to scan, I get the error "HP CUE scanning flow component has stopped working... ».  I tried to work with the HP Technical Support on it for about a week now.  I tried the uninstall/reinstall the software - did not work.  I tried all the suggestions that they sent me, even their suggestion to install a patch that clearly was not intended for my printer model.

Nothing has worked.

I can scan in paint - so what?  Photo scanning in painting is pathetic.

Anyone out there have a REAL fix for this?  Help, please.  Thank you.

I'm not a tech geek so bear with me I'm going to walk in on my computer and tell you how in theory to get where you want to get.  I hope it works, let me know it to be.  Unfortunately for you, I have lovate files via the feature explores what is the only way I can find it again.  I hope it will work for you.  Here we go:

Right-click on Wdws icon in the lower left corner of your computer (same as the Start button for other features with a left click)

Click on explore

Find and click on Program files

Locate and click the folder HP or Hewlett Packard

Find and click folder of digital imaging

Double-click the BIN folder

Locate the following file: hpqscnvw

Double-click on this file (hpqscnvw)

Your HP scanning feature should open

I think I can just create a shortcut of this and launch from that instead of the HP Solution Center if HP cannot solve this problem.

I would like to know if it works for you.

Tags: HP Printers

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