HP dc7600SFF-setting updated to W7pro - 4 GB memory 3 recognized, 25 GB usable

I certainly would like an explanation as to why this happens so I can explain to my boss who ordered these parts to upgrade these systems-HP dc7600sff. This memory has been tested in other systems besides that these and there is no problems indicated. I even tested these systems with HP Insight Diagnostics CD v7.6.2 Rev A that recognizes all four gigabytes (4096 MB - no ECC), each slot with 1024 DDR2 (667 Mhz). Another line of the test says "Memory Dual Channel Mode is enabled".  No error messages are seen so that Windows 7pro starts, again, go it into the control panel and the system displays indeed 4 GB installed, but only 3.25 GB usable. As the number of 3.25 suggests the addressable amount under Windows XP 32-bit, aren't they NOT compatible Windows 7? I have several with Vista compatible labels, yet they all read 3.25 only usable. What is going on? How can I fix it?

Question: Only 3.25 GB of the 4 GB installed is usable in Win7pro. Why not all of the 4 GB?

The systems involved 50 + (dc7600SFF) - any use to have Windows XP pro with only 3 GB of memory (it can be used)

Try to install 4 GB and still only 3.25 usable.

The vast majority have a BIOS v2.04, while a small number have v1.61. Should be all the same? If so, which?

Is there a setting in one of these BIOS need changed? If Yes, what? Nothing stood out that suggested it needed to be changed.

Y at - it a motherboard (rider) setting that needs to be changed? I didn't notice anything in the official technical referernce to HP

Memory (DDR2, Pc2-5300 (667 Mhz) is all Micron Tech (HP labels on them). Even part correct and model numbers. These systems have a Pentium D 950 s in them, if that makes a difference. Memory well tested elsewhere and in mode only 3 GB. 4 GB shows installed but never all usable.

Miss me obviously something about these systems if someone could fill me in, please. I don't want to tell my boss that the money has been wasted to get 4 GB. As I understand it, we have to do because these systems at this time.

I tried looking for the answer to this, but found nothing. If there is a solution here in the KB already, I'm sorry in advance.

Note-Although I expect the "only 3.25 GB are usable" with a version 32-bit Windows 7pro, I only have the x 64 version. Sorry do not include what I think maybe not easy.

Hello:

In order for a model with a chipset of Intel for Windows for "see and use" all 4 GB of memory, one needs to have a PC with an Intel 965 chipset or newer which is able to support the 8 GB of memory.

The dc7600 has the Intel 945 chipset and can only support a maximum of 4 GB of memory, which, regardless if you have a 32 or 64-bit operating system, only 3.25 GB is seen and used by windows.

It is what it is and has no way in the world to change on a dc7600 or any other model of PC that doesn't have a newer chipset or an Intel 965.

Tags: HP Desktops

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