HP deskjet 1010:802 black print cartridge error

Hi, I was buy new set (light black) cartridge for my HP 1010 deksjet via the HP store. But when I changed the black cartridge, he said that my new cartridge was not original, and I have to install it. When I changed the Tricolor flag, it works! I cleaned the black cartridge and place it on my printer, but doesn't work

What should I do?

Hi @Osh35,

Thank you for your quick response. Please visit this link: http://support.hp.com/us-en/document/c03772927 for more troubleshooting to try to resolve the situation.

I really hope that the problem is solved without hassle and the printer works great. I hope this helps. Please let me know how it works. Just to say thank youPlease click the ' Thumbs Up ' button to appreciate my efforts in giving me a congratulations. If it helps, Please mark this "accepted Solution".

Thank you and have a great week ahead.

Tags: HP Printers

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