HP Deskjet 2540 all-in-one: printer stopped connecting to the wifi network

Hi, my printer has suddenly stopped detecting my wireless network. When I turn on the printer, wireless blue light continues to blink and there is an exclamation point on the screen of the printer. I still have the same wifi network as before and have not changed it or its parameters. I have not physically moved the printer and the wireless works fine for all computers, iPads, and phones.

I tried to uninstall and reinstall the HP Utility Set Up software but it couldn't detect the printer to set up.  I also tried running the diagnostic results, but all the results, said 'Not work', 'Not applicable' or 'None'. I can't even an IP address for my printer.

My laptop can detect the printer if I turn on the wireless Direct button and I connect to this network on my laptop, but that's all. I'd rather connect the printer to the wifi so I can print from all my devices (phone, iPad etc.). The printer is less than 6 months and I do not understand what is the problem with him. Can you please specify?

Hey @Sue1990,

Welcome to the Forums of HP Support! I hope you enjoy your stay here.

I understand that the all-in-one printer Deskjet 2540 does not connect to your wireless network. I can help you with that.

To connect the printer to your network again you will need to run the USB cable from the printer to your computer Mac OS x 10.7. This makes the open Applications, Hewlett-Packard and inside this folder you will find a program with a similar name to the installation wizard. If you run this program, then you will find options to connect your printer to your wireless network.

Please let me know how it works for you and let me know if you have any questions.

Have a wonderful evening!

If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

Tags: HP Printers

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