HP Deskjet 2540: Scanner Communication cannot be established.

My scanner does not work. I am connected by USB. I've tried everything suggested by HP print and Scan doctor. I tried to uninstall and reinstall the software for the device, but it still does not work. I'm very angry because it worked fine for 3 months. I went out of town for the winter holidays and took my computer with me. I left my HP Deskjet 2540 to my apartment. Now that I'm back it no longer works.

Here are the mistakes doctor analysis gives me:

Driver error:

The scanning driver is unable to communicate with the product.

HP Scanner Twain error:

I followed the steps, he told me but even after restarting the computer of the Scan Doctor is unable to solve the problem and he just told me to come here and ask online. I really need this scanner set as soon as possible for my work in the classroom. It is very frustrating that my HP Deskjet 2540 broke shortly after buying it.

Too bad. Solved the problem by changing a connection of 3 USB-a USB 2 connection. For some reason any Scanner HP Deskjet 2540 cannot use via a USB 3.0 connection.

I don't know why it is exactly, but that's what I did and now it works.

Tags: HP Printers

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    HP printers - connection USB Scanner (Windows) error

    Link 1: http://support.hp.com/us-en/product/HP-Deskjet-2540-All-in-One-Printer-series/5295960/model/5295961/document/c00896190/

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    Link 2: http://support.hp.com/us-en/product/HP-Deskjet-2540-All-in-One-Printer-series/5295960/model/5295961/document/c04804101/

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    Now carefully and have a wonderful week ahead.

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    source

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    Testify of my answer by hitting the thumbs to the top slot

    Click on the button "Accept as Solution" if I helped you reach a solution.

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    I used the Print and Scan doctor, and I was able to scan and copy.  The problem is that I don't know if this solution will last.  The first time I experienced these problems, the convenience store should check the firewall settings.  I did and allowed the printer using my firewall.  He scanned well, but next time I want to use it, it does not scan. Then, the store said to turn the printer off and then on again and check all connections.  I did and it scanned and copied at the time.  After that, it is to uninstall and reinstall, I did and it has digitized correctly only once after.  And finally, printing and the Scan doctor who recommended connect the printer directly to a wall outlet.  That solved the problem for now and I hope it will stay resolved.  Thanks for your support anyway.

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