HP Deskjet 3050 All-in-oneJ610: impossible to get my drive to load Windows 10 so I can install my scanner

When I switched to 10 Windows 7 my devices were on but I did a restore and lost the scanner. The disc will not load to Windows 10, only Windows 7. How can I fix this. I always have my printer though.

Hello

Thank you for using the HP forum.

You can download and install the software COMPLETE features of HP printing for your operating system:

http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-3050-all-in-one-printer-series-J610/4066450/model/4066451#Z7_3054ICK0K8UDA0AQC11TA930C7

Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

Hope that helps.

Tags: HP Printers

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  • DeskJet 3050 all-in-in-one J610a: Deskjet 3050 J610a cannot install scanner

    1. I tried to install the printer software for the Deskjet 3050 all-in-in-one J610a on a Dell E6530 with Microsoft Windows 7 Professional computer.

    2. but everything he tried guard fails with the message "installation Failed - the software for your printer cannot be installed."

    3. When you click on the ' details button it shows
    "Setup error. Install the Windows service could not be accessed. This can occur if you are running Windows in safe mode or if Windows install is not properly installed. Contact your support team.

    4. you will then have a solution. He then puts a document "default installation HP - 1601 MSI' on your desktop."
    a. He then opened Windows services to check if the Windows service install is running? Yes it's on my system.
    If I reinstall the same mistakes, as shown in the 2. and 3.

    5. I tried to replace the Windows Installer by running the commands ' msiexec.exe / uninstall ' and "msiexec.exe/regserver" (also tried in safe mode) for both 32-bit and 64-bit versions. Then by restarting. But making the same mistakes as in 2. and 3.

    6. I tried the installation CD and the last Installer downloaded DJ3050_J610_1315 - 1.exe from the Hewlett-Packard Web site. But making the same mistakes as in 2. and 3.

    7. I tried to run Microsoft Fix - it version 50809 who had another option to try. If you run it, it says 'creation creating a restore point, please wait... '. ». After a wait, he says "this Microsoft Fix - it impossible to deal with".

    I tried another more recent version of Microsoft Fix - it (downloaded from the Internet):
    MicrosoftFixit.ProgramInstallUninstall.Run.exe
    Running to check installation problems showed a list of programs to check installation problems.
    But it did not show the installation of HP DJ3050_J610_1315 - 1.exe file or similar in the list it could
    not be fixed.
    If you choose "not listed" then it shows "we have not identified any problems and that's why no fixes have been applied.

    8. If I run the files D3050x64.msi and D3050x32.msi from the CD (using Microsoft Windows install) it also fails with the error, as in 2. and 3.

    9. If I install ' HPSupportSolutionsFramework - 12.3.11.29.exe' it installs, but does nothing. It's probably not running and no instructions on how to do work.
    Update: it is actually a service running in the Microsoft Windows services such as 'HPSupportSolutionsFrameworkService '.
    The executable file is located in C:\Program Files (x 86) \Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
    This service runs, but does not seem to be enabled.
    It adds a controller service background that adjusts automatically to
    run. Delay the start of this service is possible thanks to the function
    Manager. A scheduled task is added to the Windows Task Scheduler in order
    to start the program at various times demand (variable hours of work
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    Internet and adds exceptions to Windows Firewall to do this
    undisturbed.
    Scheduled task
    hpsupportsolutionsframeworkservice.exe is intended as a task with the class '{98FA553D-D703-4E16-9884-F328AC21770F}' (works on registration).
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    hpsupportsolutionsframeworkservice.exe runs as a service named "HP Support Solutions Framework Service" (HPSupportSolutionsFrameworkService) "this service allows the detection of HP products and allows the identification of support solutions for detected products.".
    Boot file (user run once)
    hpdia.exe is loaded only once in the registry of user (HKCU) current as a name of boot file "HP download and install wizard" that charge as "C:\Program Files (x 86) \Hewlett-Packard\HP Support Solutions\Modules\HPDIA.exe" / reboot.
    Windows Firewall enabled program
    hpdevicedetection3.exe is added as a firewall exception for "C:\Program Files (x 86) \Hewlett-Packard\HP.
    Check "Windows Task Manager" for example by running the command line
    Schtasks.exe
    or to run GUI
    Start taskschd.msc
    did not show anything about this service I can say.

    10. by using a troubleshooting earlier, I managed to install * only the printer *. But the * scan * can not be installed.

    See:
    https://community.Spiceworks.com/topic/443342-Windows-7-PC-keeps-trying-to-install-WSD-print-device?...

    1 - run
    rundll32 printui.dll/s/T2
    (this from the cmd.exe command line)
    2 - I couldn't find the 3050 in the list of default constructors (for example, "HP")
    3. - click on the button ' Add... »
    4 - click on the button "next".
    5 - automatically activated for example is 'x 64' '.
    6 - click the button "next".
    7 - click on the 'Have Disk' button... »
    8 - fill the printer Hewlett-Packard CD-ROM drive letter that
    should be in your computer
    For example
    D:
    9 - who will install the printer driver 3050 J610 and display it in the list
    10. - click on the 'Start' button of Microsoft Windows
    11. - Select from the list of "devices and printers".
    12 - if the printer 3050 J610 appears, right-click on it and select
    "Troubleshoot", if not right click, "Add a printer", make sure that
    your printer is on, and then select the printer 3050 and let
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    13 - run the first fix to get the printer driver
    14 - run the second fix to make the printer the default printer
    15. - successful on Microsoft Windows 7 Professional execution

    (11 for example if I run the program "HP print and scan doctor program" to troubelshoot (= HPPSdr.exe) it is said that the ' HP445411 (HP Deskjet 3050 J610 series - network 192.168.1.49) - installed). It is said that the full product is not installed, then begins to download. But the executable that it downloads the same DJ3050_610_1315 - 1.exe as downloaded on HP website. So to make the same mistakes as in 2. and 3.

    12 Note: I basically never have no problem with installation on this computer. Only this printer HP 3050 J610a software does not always install.

    13 - tried to run pnutil.exe

    Because I managed to install the * printer driver (but not the * scanner driver) using the command
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    but which failed with the error "failed to install".
    Also tried to navigate this HPScanMiniDrv_DJ3050_J610 file in Windows Explorer. INF
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    Then I found this link:
    https://social.msdn.Microsoft.com/forums/Windowsdesktop/en-us/60f4b917-93c9-400A-B91A-15375a8793bf/i...
    who suggested using the Microsoft «pnputil.exe» program
    After inserting the installation CD original HP located in D:
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    --- cut here: begin --------------------------------------------------
    d:\ Tuesday, May 30, 16 16:32:33 > pnputil
    Microsoft PnP utility
    Use:
    ------
    PnPUtil.exe [f |-i] [-? |-| d |-e]
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    PnPUtil.exe - a:\drivers\*.inf-> c add all packages in c:\drivers\
    PnPUtil.exe-i - one a:\usbcam\USBCAM. INF-> Add and install the driver package
    PnPUtil.exe EI-> list all packages 3rd party
    PnPUtil.exe d oem0.inf-> delete package oem0.inf
    PnPUtil.exe f d oem0.inf-> Force delete package oem0.inf
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    Microsoft PnP utility
    Processing inf: HPScanMiniDrv_DJ3050_J610. INF
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    Total attempted: 1
    Number was imported successfully: 1
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    I then run the steps here:
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    14 - Note: If a successful installation: for example, you should be able to see the
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    15 - I then tried to run Windows fax and scan program
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    16 - I then connected the printer with a USB cable to the computer.
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    17. I also tried to run the Installation Wizard of HP printer
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    "HP Deskjet 3050 J 610 series" - USB
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    18 - of the current workarounds:

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    Disadvantage:

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    b. - buy or use Hamrick VueScan. It installs its own drivers to scan.
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    Question: If you have the best solution or workaround solutions, for example to activate
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    Hello @knudvaneeden,

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    Try the scan of the painting to see if you have the same problem.

    Run the Print and the doctor Scan and let me know the error codes or if everything is checked. You can attach a screenshot.

    Scanning ports is not open on the router to the origin of this problem. You can contact the router company to verify and to open these ports 9220/9500/427 on the router.

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