HP Deskjet 3050 wireless but don't scan prints

DeskJet 3050 will be printed laptop Asus but not scan. Previosly worked well. Still works fine for printing and scanning from Acer and Apple laptop to laptop. Running HP print and Scan doctor but still does not.

Hello bigbird1961and welcome to the Forums of HP, I hope you enjoy your experience!

I see that you have problems with scanning.  I would like to help!

I would say uninstalling the software of the printer.

Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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    "Please click the Thumbs up icon below to thank me for having responded."

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