HP Deskjet 3510 - update will not install

I posted a "Help" yesterday on the same topic, but am looks like, but no help.  Anyone know why I can't install a printer called Hewlett Packard Null Print to my HP Deskjet 3510 update?  I tried over and over and receive a code 80070490 or 80070002.  Simply, it will install not and rest on my list of important updates.

I have the HP Pavilion notebook PC g7 and'm running Windows 8.1.  I use Internet Explorer.

Obi Wan Kanobi... you're my only hope.

Hi Redjerseylinda,

According to the website of Windows "If you receive the Windows Update 80070490 error means that a file (CBS Manifest) that need to install updates is corrupt."

Please take a look at what I found: Windows Update, error 80070490

It seems that the file appeared as corrupt, it's because it's whats is referred to as a "ghost" update Basically, an update 'ghost' is an update that was for the device, but unit has newer drivers which causes the update failing to keep.  The only thing you can do is to hide the update, or ignore it.  Windows will continue to try to push it, but your printer does not need it.  If she didn't need the update, it would install right.

I hope this puts your mind at ease. Happy new year.

Tags: HP Printers

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