HP Deskjet 3545: hp deskjet 3545 my desktop pc does not connect to the printer via the usb port

Hello

I installed all the drivers and the software correctly and the printer can communicate with my desktop pc for problem analysis, but when I open an editor like notepad, word, write something in them or when I open a photo and when I try to print, it cannot communicate with the printer. I used same HP print and Scan Doctor in order to study the problem by clicking on the button "Correct the impression", in the program, he sees even my connected printer (usb) or same (LAN), but printing HP and Scan doctor after reviewing all the steps and ticks as ok, when he said "try to send the test page" and when he tries to send it to the printer It does not send and I choose "no print" to see which program will thus be, discover the program this time said "send the in-house test page", and I chose this option to send it internally and the printer works. The program says "there is a problem which can not find this application for assistance. try to uninstall and reinstall the drivers as an adviser"but I uninstalled and reinstalled the drivers and seems that there is no error, or any problem with the drivers, but seems that it cannot connect to the printer, even if I can use the scanner of my office and it connects to the printer without problem. What can be the problem? How can we solve this problem? any help would be appreciated. Thank you. Windows XP Professional Edition, 32-bit SP3 is installed on my desktop.

Sincerely

Hello metehangunaydin,

Please try the procedure below so that you can at least be able to print.

1. click on the Start button on the computer.
2. then click on Control Panel.
3. then printers and faxes
4. in the top left, click on add a printer
5. click Add a local printer
6. and while "Use an existing port" is selected, select "Virtual USB port... "and then click Next.
"7. in the manufacturer list, select HP, then under the Deskjet 990 c printer list", then click Next and complete the wizard

Now try printing. It should work.

Tags: HP Printers

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