HP Deskjet 3835: Installing fax driver deskjet 3835
When I got the connection problem with the printer, I uninstall all the drivers and reinstalled the full version, since then the Fax icon is missing.
He is the icon of the printer and I can print without any problems and you can use fax for document printed manually on the printer, but not PC directly.
Please tell us how to install the driver fax and Fax icon back.
Hey @Mijl,
Although DocCottle, is not available, I would be happy to help you. I understand that you can send by fax of the fingerprint itself, but you can not send a fax from the computer. I see the driver icon and fax are missing.
I understand that you have already tried to install the latest driver and precedent was uninstalled and reinstalled, but I feel that something has prevented the installation to complete successfully. Please use the following steps to perform an uninstall more complete and I would like to know the results of your efforts. I know that this appears at first sight very complicated, but I burst in instructions step by step to make it easy to follow
- Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
- Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
- Delete the printer devices and printers and the driver from the properties of the server. See the instructions below before proceeding to step 3.
- The new software - uninstall the printer software Instructions
- Once the uninstall is complete, reboot the computer
- Follow these steps to reset the registry settings and options for Windows Installer.
- Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
- In the Open box, type msiexec /Unregister, and then click OK.
- Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
- In the Open box, type msiexec/regserver, and then click OK
* Note: there is a space between the c and the /.
If you do not at this stage, use this link to perform another way. Restart Windows install
- Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
- Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
- Restart the computer
- Download and run the HP printer install wizard for Windows
- The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.
Please let me know if that solves the problem, or if you need assistance.
_______________________________________________________________________________________
REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES
1. in the folder "devices and printers".
2. choose "print server properties.
- Win XP - with no printer selected, click 'File' then 'server properties '.
- Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
- Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.
3. click on the "Drivers" tab at the top of the window "properties of the print server.
4. choose the printer that you want to uninstall, and then click 'remove '.
5. choose "Remove driver only.
6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.
If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.
- If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use
Now return to step 3 of the instructions above.
Tags: HP Printers
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