HP Deskjet 812c - CMY new cartridge (HP 23) - yellow does not print (but it is)

Yes, I know... it is a dinasour printer but it has been a workhorse for me since I bought it when it first came out (1998!). I use it often, but she remained loyal.  Judged non HP cartridges, but they are not as good, so PLOPPED down the money for a cartridge HP 23 CMY legitimate again.  Expiration date: December 2013.

I can see the streaks of ink for all 3 colors on the head of nozzle/so that means there are in there, and all the rest print - C M and K, but not of Y. I tried some old cartridges that I forgot to recycle in the hope that I could get some of them out of one of them though but weak , but that no longer works.

I also tried to print from more than one program and Windows 7 generic print test page in the case where there are a few color program setting somewhere that was the cause.  Banned, same result overall. I swab clean the nozzle/head, lined up, even began.  Always without Y.

I wonder itf it's a question of management of system colors, although if there are streaks on copper head of the 23 HP where it meets the surface of the paper, it seems to be working, just do not hit the paper.  Electric prods on the printer which meets the back of the eye of the cartridge clean too.

Maybe it's a cosmic hint to get a new printer, but I live on a fixed income from social security and every penny counts. I paid too just for a new cartridge.

Suggestions, hosted solutions.
Thank you.

~ Philp Knight

Hi Newsoniclight,

If this is a new OEM cartridge, and it is not printing yellow the first thing to do is to follow the steps outlined in the document below, and then if you continue to have the problem, you can support in the 800-474-6836 since the cartridges have their own guaranteed separate printer. If you do not live in the United States / Canada region please click the link below to get help from your region number.

http://www.HP.com/cgi-bin/hpsupport/index.pl

Lack of color, wrong color or streaks in print:

http://support.HP.com/us-en/document/bpa00224

Tags: HP Printers

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