HP Deskjet F370: Is it possible that a printer can t be detected by a computer because it has no cartridge or ink?

I have a 3-in-1 printer. I plugged it to my computer and my pc didn't have any reaction. However, there is no cartridge. I tried the scanner that doesn t require ink and it didn t work too. When I press the "scan" button, the power button started blinking and the ink light became red with an exclamation point. I was told that the scanner is still usable even without ink and cartridges.

I tried to install the HP software should detect my device and it cannot be detected, so I cannot continue with the installation.

Hello!
Welcome to the HP Forums, I hope that you are @Jen25,

I noticed your post on disorders that you encounter some scanning with your Deskjet F370 without ink cartridges and wanted to respond with my own suggestions. I would say that if the printer is showing flashing lights, such as: Burkina Faso / ink installed, then this puts the printer in an error state. If the printer is in an error state, it generally causes problems during analysis and installation of software until the hardware problem (the ink is replaced) is fixed.

In the end, my suggestion would be to replace the ink and try to analyze and to install the software again and it should work.

If you have trouble, let me know and I'll do my best to help.

Hit the "accept as Solution" if we reached a solution and the "thumbs up".

to say thank you for my help.

Have a wonderful day

Tags: HP Printers

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