HP Deskjet Ink Advantage 2515 - my insight into Office Word 2013 did not match my impression.

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• HP Deskjet Ink Advantage 2060: I can print in Word format, but not in MS Excel

  Hello, I've just joined this forum and I am new on this.

  I just want to ask for help regarding our printer at the school. I had problem printing in MS Excel, I installed the printer and set as a default value, but still is not printing. When I tried to print, it will just say "Document pending to print" then it will disappear. I tried to install again, and then I had a copy of the printer HP Deskjet Ink Advantage 2060 (1 copy), that I now use to print in Word format and it works, but I found the problem when I tried printing in Excel. I tried to select the copy of the printer but it does not display and only the default is illustrated - in the printer list when you print without printer HP DEskjet (1 copy) is displayed. Everything I do now is copy from Excel and paste the word so I could print the document. I also tried reinstalling the printer but still the same. Help, please.

  -Hopefully I explained it clearly. Thank you.

  Hi @totemnPaul,

  Welcome to the HP Forums support and thank you for reaching out! Although you may have to contact your school IT Department, I'd be happy to everything I can to help. From your description, I understand that you have difficulties when you try to print from Excel.

  Please first try printing HP and doctor Scan.  Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  Thanks, I look forward to hearing back on your part.

  Please note, as the issue seems to be limited to those of Microsoft, you might consider reaching out to the Microsoft Support.

• Hp deskjet printer: Hp Deskjet Ink Advantage 2515 printer scanner copier.

  Hi, my printer Hp deskjet 2515 ink advantage does not work on my laptop. my laptop is acer and windows 7 ultimate.

  the printer is not printing and copieying... What would be the problem and what is the solution.

  my laptop says that the tray must be open, but its already open, and if we use the copier it says his blocking and his flashing and there is a! sign like that.

  Thak you very much hope, can you help me

  Hello @renzy ,

  Welcome to the HP Forums!

  I understand that you get a message to open the output tray or a similar message on your Deskjet Ink Advantage 2515. I hope to help you!

  Try to open the exit tray and ink cartridge door.

  Then close the print cartridge door.

  Do a power reset to see if that will solve the problem:

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  Make sure that the printer is connected directly to a wall outlet.

  I hope this helps!

  If the problem persists, give us a call directly on your printing with HP options.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

   
  

• HP Deskjet Ink Advantage 2515: HP Deskjet Ink Advantage 2515 all-in-One Printer - software for scanning will not open

  I'm having the "HP Deskjet Ink Advantage 2515 all-in-One Printer" for more than a year now.

  I was previously using Windows 7 Ultimate and there is no problem.

  I did a clean install of Windows 7 SP1 Ultimate and then installed the HP software.

  The printer function works perfectly.

  The only problem is that the software of the Scanner itself does not open.

  Measures taken to correct.

  (1) uninstalled the drivers and the HP printing software. Rebooted the system and did a clean installation of the printer software and drivers who stood on the site of HP.

  (2) Ran "HP print and Scan Doctor", it says "Windows (WIA) Scan Error".

  Don't know what that means. Please help to guide how to correctly do the work of the Scanner Software.

  Thank you best regards &,.

  AJ

  Hi @AJ_Gem,.

  I see you have some analytical problems after doing a clean install of Windows 7 SP1 Ultimate. I would like to help you today.

  The WIA drivers are part of the Windows operating system.

  Run this made it Microsoft tool to see if it will solve this problem.

  Diagnose and automatically repair Windows files and records issues.

  I tabled this document, just to make sure they are the same ones you had checked.

  This document is to check the services of Windows Image Acquisition (WIA).

  Windows: Digitization of HP Software Does not open or Scan to a printer using a USB connection.

  Do not take into account the title.

  Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.

  Temporarily, run Antivirus software and try to scan the image.

  If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.

  Back up the registry first.

  How to back up and restore the registry in Windows.

  Restore default startup for Windows Image Acquisition (WIA) Type.

  Please let me know the results.

  Thank you.

• HP Deskjet Ink Advantage 2515 - Scan button does not work.

  Hello everyone

  I use HP Deskjet Ink Advantage 2515 for a week. I had a problem on the scan and I do anything to research how to fix this problem, but I do not see the solution so I decided to pos t here.

  When I click on the scan button on the control panel of the printer, but the scanner is a no longer works, the power button flashes but the scanner does not move during this time, I watch the power button flashes slowly you see only (unless you look carefully). I tried to use HP Print and Scan doctor and scan test and it work properly and other kinds of Scan test that works well. The only problem is the Scan button in Control Panel of the printer.

  What do you do? Any suggestions guys?
  Either way, I am running Windows 8.1 64-bit

  Thank you all!
  God bless you

  Hello

  You can uninstall the printer software.

  Restart the PC.

  Download and run the Installer printer HP www.hp.com/go/tools

   

• Unable to scan using HP Deskjet Ink Advantage 2515

  I'm unable to scan using my HP Deskjet Ink Advantage 2515.   I bought this product about 1.5 years back.  It was working fine then.  Now the printer works, but the scanner gives a not found error "HP Deskjet 2510".  OS: Windows 7 - printer connected via USB

  I used the doctor HP Print and scan.  He repeatedly fails to the HP Twain scanning.   I also tried to disable mcafee firewall as suggested.  But without success.

  AhalyaHello and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with scanning.  I would try to help.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would like to reinstall the HP printer install wizard for Windows.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Deskjet Ink Advantage 2515 scanning issues

  I'm not able to click on the "scan a document or photo" to scan my documents but all other options can be clicked except this one. I have HP deskjet ink advantage 2515. My operating system is Windows8.

  Help, please.

  

  Hello

  Try following the steps below and check if this can help:

  http://support.HP.com/us-en/document/c03586087

  Please let me know of any difference,

  Shlomi

• HP Deskjet Ink Advantage 2515 eAIO printer

  Can I know if HP Deskjet Ink Advantage 2515 eAIO printer is supported on windows 8?

  Yes it is compatible. Here is a link that you can download from.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4132&LC=en&cc=us&DLC=en&sw_lang=&product=5157453#n212

• HP Deskjet Ink Advantage 2515: HP Deskjet Ink Advantage 2515 no printing, scanning or copying

  Hello

  I own a printer and it never gave me problems, so far. It is not scanning, copying or printing!

  When I try you are ordering from the office, standing documents in the queue in the "Active printers', and he said only:"printing"in the first document in the queue. When I try to copy a document, it does not start to scan, the display of the control panel amounts to '1' (number of copies) and the power button blinks and does not stop. No light attention!

  If I try to run a diagnosis or any other order via the wizard of HP software, I get an error window saying that the printer is busy.

  It seems that there is a certain orders of new blockage of sort order (print or copy). Is there a way to clean the memory? Maybe so new orders can be received!

  I already tried the most trivial solutions:

  reinstallig - drivers

  -change the USB port

  -Unplug the power cable while the printer is turned on

  Dito - everything is turned off

  -remove the cartridge and then put IT

  -tried to print test page by pressing the buttons of color and black and it did not print

  Thank you!

  PS: English is not my main language, forgive if the text is not clear!

  If none of the steps has not resolved the problem, it is likely to be a hardware failure and then serviing as indicated product:

  If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document.
  

  To deny any possible cause however I suggest completely unplug the unit, and then connect it to a different wall outlet without being connected to any USB... If it persists, you should contact HP if you are still covered by the warranty or the ig unit is out of warranty service.

  Shlomi

• DeskJet Ink Advantage - the new generation of affordable printing

  See the link below for more information on Ink Advantage printers

  http://h41112.www4.HP.com/campaign/ink-advantage/EMEA/en/originalhpink.html

  • DeskJet Ink Advantage 2515
  • DeskJet Ink Advantage 3515
  • DeskJet Ink Advantage 3525
  • DeskJet Ink Advantage 5525
  • DeskJet Ink Advantage 4615 / 4625

  

  

  

• I have a HP Deskjet INk Advantge 2515 y mi ACER pc, don't con Windows 8 no reconoce, por lo tanto prints.

  He comprado una PC all in an ACER con Windows 8 marca, y tengo una more HP DESKJET INK ADVANTAGE 2515, that aren't recognized, prints, nada.

  You posted your question at a Forum on English language.

  Please select your language from the list after clicking on the icon at the bottom of this Web page.

  English

  You can also use this link to find your particular region language:

  http://support.Microsoft.com/common/international.aspx

• HP DeskJet Ink Advantage 4535: HP DeskJet Ink Advantage 4535 error Code

  Hello

  I tried to connect my printer to the new wifi and on the printer, the message of this code was displayed.

  You have no idea where is the problem? I rebooted the wifi router, but the result was the same.

  I thank very you much.

  Jan

  

  Hi @Maxan,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community! I understand that you need to connect your printer to the network wifi and you get an error message. I'll be happy to help you.

  A remarkable work has been done trying to connect your printer to the wifi network before posting your question in the forums of HP. It's always a great pleasure to work with tech-savvy and technically customers sounds like you. Kudos to you for this. I am amazed at your technical skills, and we really appreciate your relationship with HP. We greatly appreciate you for doing business with HP and consider a privilege to share this platform with you.

  For greater clarity, I would need more information to isolate the problem to be hardware or software related.

  Other devices connect without hassle to the same network?

  After restarting the printer without any communication with other devices, you get this error message, or it goes back to the home screen?

  Is it possible for you to try this printer on a different network?

  We will first do a hard reset: as follows:

  • Turn on the printer.
  • Wait until the printer is idle and silent before continuing.
  • Unplug the USB cable to the back of the printer. If your printer has a network or a wireless connection, leave it connected.
  • Remove the cartridges from the printer.
  • With the printer, unplug the power cord at the back of the printer and the wall outlet or power strip.
  • Wait at least 60 seconds.
  • Plug the power cord into the wall outlet.
  • NOTE:
  • HP recommends connecting the power cord printer directly to a wall outlet.
  • Reconnect the power cord to the back of the printer.
  • Turn on the printer, if it does not automatically turn on.
  • The printer may go through a warm-up period. The printer lights can blink, and transportation could move.
  • Wait until the warm-up period ends and that your printer is idle and silent before continuing.
  • Reinsert the ink cartridges, and then close the ink cartridge access door.
  • Then try to connect to the network and check if it works.

  Please refer to these links for troubleshooting more: link 1: http://support.hp.com/ph-en/product/HP-DeskJet-Ink-Advantage-4530-All-in-One-Printer-series/5447926/model/5447927/document/c00489814/

  Link2: This error could be a jam of transport also. Please visit this link: http://support.hp.com/us-en/product/HP-DeskJet-Ink-Advantage-4530-All-in-One-Printer-series/5447926/model/5447927/document/c04718263/

  Link 3: setting up the wireless printer: http://support.hp.com/us-en/product/HP-DeskJet-Ink-Advantage-4530-All-in-One-Printer-series/5447926/model/5447927/document/c04719556/

  I really hope that the problem is solved without hassle and the printer works great. I hope this helps. Please let me know how it works. Just to say thank youPlease click the ' Thumbs Up ' button to appreciate my efforts in giving me a congratulations. If it helps, Please mark this "accepted Solution".

  Thank you and have a great week ahead.

• HP Deskjet Ink Advantage 2645: Printing problem

  I tried printing the photos on Microsoft Word, my images are always in line with the margins. And then I check my preview before printing, and it's perfect

  But when it prints it completely different, it looks almost as if its zoomed in

  You can help me solve this problem

  Thank you

  Hello @ChelsHp,

  Welcome to the Forums of HP Support! I see that you're running into some problems printing photos to your HP Deskjet Ink Advantage 2645. When you print the picture, the image looks as if it is maximized. You run the Windows 8 operating system and print photos from Microsoft Word.

  Have a look here to ensure that you have the correct settings: Print the Photos saved on your computer (Windows)

  1. what sized photo paper are you using, you change the paper size in the print preferences?

  2. that you get error messages when you print?

  3. If you print a document, or a copy that is zoomed also?

  I was able to find this solution on the Forums, which can be useful:

  "Right-click on the image. Choose the size and Position. In the next window, select Position.  In the new window, select Horizontal, Center and to the right of the parent to the Page, no column. »

  If you are unable to print the photo, try the following steps:

  Here's how to move photos from your screen to the printed page:

  1. open the library of images from the desktop and select the photos you want to print.

  You want to print a photo? Then click on it. To select multiple photos, hold down the CTRL key when you click on each of them.

  2. tell Windows 8 to print the selected photos.

  You can tell Windows 8 to print your selection either of these ways:

  • Choose the tab sharing the folder in the main menu and choose print.

  • Click one of the selected photos, and then choose print from the context menu.

  No matter what method you choose, the print pictures window appears.
  

  3. Select your printer, paper size, quality, type of paper, layout of picture and the number of times to print each photo.

  The print pictures window allows you to change several settings. (If you don't change what whatsoever, Windows 8 print a copy of each picture on a sheet of 8 1/2-x-11 - inch photo dear.)

  • Printer: Windows 8 lists your default printer, your only printer, if you have only one - in the top-left drop-down list. If you have a second printer that you use only for photos, select that printer from the drop-down list.

  • Paper size: Windows 8 lists the different paper sizes in this drop-down list where you can print on anything other than the normal 8-1/2-x-11 inch photo paper.

  • Quality: leave this at 600 x 600 dots per inch, for most photo printers. If you print to a regular printer, go to 300 x 300 dots per inch.

  • Paper Type: select the type of paper that you have placed in your printer, usually a type of Photo paper. This menu lists usually several types of photo paper, glossy paper of semi gloss to matte. Don't know what kind of photo paper, you? The choice between the photo classified options paper, as they will turn out better that you choose plain paper.

  • Layout: on the edge right photo print window, choose how Windows 8 should organize photos on the page. For example, you can print each photo to fill an entire page, print pictures of nine portfolio or print something between the two. Whenever you select an option, the wizard displays a preview of the printed page.

  • Copies of each picture: choose anywhere from 1 to 99 copies of each image.

  • Adjust image to the surroundings: leave this checkbox enabled for Windows 8 to fill the paper with the picture. (This option may slightly trim the edges of your photo for a better fit.) * Source

  Please let me know the results. I look forward to hear from you.

  Thank you

• HP Deskjet Ink Advantage 5525: Printing blank pages

  Hello

  Could someone let me know what can cause problems for printing white pages only.

  Those original, changed, I have completely new cartridges for my printer.

  When I print the diagnostic quality it prints all colors except black.

  I checked everything suggested on the HP support page, but still does not.

  Any solution to this problem?

  Thanks in advance.

  Hey @Vodena,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the impossibility to print in black ink of your Deskjet Ink Advantage 5525 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after the above, that the printer will print not always black, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know the results after following the above. If you are able to print or send to a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP DeskJet Ink Advantage 1515: prodlem print text with black letters

  Hello. I have the Hp DeskJet Ink Advantage 1515 AIO for 3 months. In the last month, I have a problem with the color black. When I print the text with black letters that some lines are not printed, but if the same row is a different color than black, the line is printed correctly. What could be wrong? I installed the latest drivers and I run cleaning and second level cleaning. I send you some samples of prints (I printed that document several times with the same result). Thank you.

  

  

  Hello @geopap,

  I saw your post about the problems you are having with your black cartridge and I might have some suggestions that you might try.

  1) are you using genuine HP ink cartridge? HP recommends that you use genuine HP cartridges. HP does not guarantee the quality or reliability of the ink cartridges not HP or full HP ink cartridges. If you don't use a genuine HP ink cartridges, the steps in this post could not solve the problem you experience. We could also see how supplies no HP compared to reloaded cartridges or reconstructed according to the buyers lab report.

  I also see the limited warranty for cartridges HP ink and print heads replaceable by the customer of consumable inkjet HP.

  (2) you mentioned that you had this printer for 3 months - is always the original ink cartridge that came with it? Is is possible that the cartridge is empty, you have tried a new cartridge yet?

  The following information is in this article; Using ink in ink jet printers - it addresses different aspects of using ink with HP printers.  Ink is used in a number of ways throughout the inkjet printing process. In general, ink in a cartridge of ink is used for printing of documents, photographs and these other materials. Some ink, however, must be used to maintain the health of the print head; little ink is residual; and little ink evaporates.

  HP offers two models of General inkjet print head: integrated into the ink cartridge (integrated print head: HPI), and a long lasting printing head integrated to a printer that has individual ink cartridges (IIC).

  There are several circumstances where color ink may be used mainly to improve the print quality and sometimes improve printer reliability, even if the document appears to be just black text-and-graphics. Many printers HP uses chemical interactions to improve the quality and permanence of the black paper text-and-graphics by adding a small amount of color ink in some black areas. A few dark images that have black air may contain a combination of inks, black and color. For photos and images in black and white, a mixture of colors called 'composite black' can be used to achieve the image quality greatly improved and more fluid gray tones that can be accomplished with only black ink. Some inkjet printers use black ink, Pigmented, which is incompatible with a bit of photo inkjet paper. In this case, the dark or black areas are composed of color inks. Page performance test is carried out with all the cartridges (black and color), installed in the printer. For more information, see inkjet by page .

  (3) you can also try the suggested steps:

  • Solving print quality problems
  • Printer prints a blank Page or doesn't print black or color ink

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you