HP Deskjet Ink Advantage 2515 scanning issues

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• HP Deskjet Ink Advantage 2515 - Scan button does not work.

  Hello everyone

  I use HP Deskjet Ink Advantage 2515 for a week. I had a problem on the scan and I do anything to research how to fix this problem, but I do not see the solution so I decided to pos t here.

  When I click on the scan button on the control panel of the printer, but the scanner is a no longer works, the power button flashes but the scanner does not move during this time, I watch the power button flashes slowly you see only (unless you look carefully). I tried to use HP Print and Scan doctor and scan test and it work properly and other kinds of Scan test that works well. The only problem is the Scan button in Control Panel of the printer.

  What do you do? Any suggestions guys?
  Either way, I am running Windows 8.1 64-bit

  Thank you all!
  God bless you

  Hello

  You can uninstall the printer software.

  Restart the PC.

  Download and run the Installer printer HP www.hp.com/go/tools

   

• HP Deskjet Ink Advantage 2515: HP Deskjet Ink Advantage 2515 all-in-One Printer - software for scanning will not open

  I'm having the "HP Deskjet Ink Advantage 2515 all-in-One Printer" for more than a year now.

  I was previously using Windows 7 Ultimate and there is no problem.

  I did a clean install of Windows 7 SP1 Ultimate and then installed the HP software.

  The printer function works perfectly.

  The only problem is that the software of the Scanner itself does not open.

  Measures taken to correct.

  (1) uninstalled the drivers and the HP printing software. Rebooted the system and did a clean installation of the printer software and drivers who stood on the site of HP.

  (2) Ran "HP print and Scan Doctor", it says "Windows (WIA) Scan Error".

  Don't know what that means. Please help to guide how to correctly do the work of the Scanner Software.

  Thank you best regards &,.

  AJ

  Hi @AJ_Gem,.

  I see you have some analytical problems after doing a clean install of Windows 7 SP1 Ultimate. I would like to help you today.

  The WIA drivers are part of the Windows operating system.

  Run this made it Microsoft tool to see if it will solve this problem.

  Diagnose and automatically repair Windows files and records issues.

  I tabled this document, just to make sure they are the same ones you had checked.

  This document is to check the services of Windows Image Acquisition (WIA).

  Windows: Digitization of HP Software Does not open or Scan to a printer using a USB connection.

  Do not take into account the title.

  Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.

  Temporarily, run Antivirus software and try to scan the image.

  If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.

  Back up the registry first.

  How to back up and restore the registry in Windows.

  Restore default startup for Windows Image Acquisition (WIA) Type.

  Please let me know the results.

  Thank you.

• Unable to scan using HP Deskjet Ink Advantage 2515

  I'm unable to scan using my HP Deskjet Ink Advantage 2515.   I bought this product about 1.5 years back.  It was working fine then.  Now the printer works, but the scanner gives a not found error "HP Deskjet 2510".  OS: Windows 7 - printer connected via USB

  I used the doctor HP Print and scan.  He repeatedly fails to the HP Twain scanning.   I also tried to disable mcafee firewall as suggested.  But without success.

  AhalyaHello and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with scanning.  I would try to help.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would like to reinstall the HP printer install wizard for Windows.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Hp deskjet printer: Hp Deskjet Ink Advantage 2515 printer scanner copier.

  Hi, my printer Hp deskjet 2515 ink advantage does not work on my laptop. my laptop is acer and windows 7 ultimate.

  the printer is not printing and copieying... What would be the problem and what is the solution.

  my laptop says that the tray must be open, but its already open, and if we use the copier it says his blocking and his flashing and there is a! sign like that.

  Thak you very much hope, can you help me

  Hello @renzy ,

  Welcome to the HP Forums!

  I understand that you get a message to open the output tray or a similar message on your Deskjet Ink Advantage 2515. I hope to help you!

  Try to open the exit tray and ink cartridge door.

  Then close the print cartridge door.

  Do a power reset to see if that will solve the problem:

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  Make sure that the printer is connected directly to a wall outlet.

  I hope this helps!

  If the problem persists, give us a call directly on your printing with HP options.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

   
  

• HP Deskjet Ink Advantage 2515 eAIO printer

  Can I know if HP Deskjet Ink Advantage 2515 eAIO printer is supported on windows 8?

  Yes it is compatible. Here is a link that you can download from.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4132&LC=en&cc=us&DLC=en&sw_lang=&product=5157453#n212

• HP Deskjet Ink Advantage 4645: Scanning dosnt work

  Peripheral printing is corectly instlled... but I cannot scan documents... my conecction is good... I try HP print and Scan Doctor, this suddenly disconnected conection... This is = HP cant complete the conencction message, the program closed... help please...

  Hi @sehat,

  I read your post and see that you are unable to scan. I would like to help you today.

  Try the following steps to see if it will solve the problem.

  "Computer not found" or "Connection error" displays for HP Officejet 4630 and HP Deskjet Ink Advantage 4640 series e-all-in-one printer.

  How is the printer connected? (USB / wireless)

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• HP Deskjet Ink Advantage 3545: Scanning problem

  I bought the new printer HP Deskjet Ink Advantage 3545. I installed the software and I can print normally. But I have problems with scanning. When I chose option scan on the printer screen it says that this computer does not respond. So I managed HP Print and Scan doctor. He said something like this:

  Driver error: the scan driver is unable to communicate with the product. Save your work and restart the computer.

  I restarted computer, but it did not help. What should I do?

  Thanks in advance

  Welcome to the forums @1qayxsw2 ,.

  I read your post about how you see an error message when you try to scan from the front panel of your Deskjet Ink Advantage 3545. The first thing that comes to mind would be the Full Feature of the pilot version cannot be completely installed on your computer.

  Click on this link to join the full Driver download, run it and follow all the on-screen instructions to complete installation: series of printer e-all-in-one-HP Deskjet Ink Advantage 3540 full feature software and drivers

  Try to scan again later. You may have to restart the printer and the computer.

  I hope that does the trick. Feel free to write me again to let me know the results!

  See you soon

• HP Deskjet Ink Advantage 2515: HP Deskjet Ink Advantage 2515 no printing, scanning or copying

  Hello

  I own a printer and it never gave me problems, so far. It is not scanning, copying or printing!

  When I try you are ordering from the office, standing documents in the queue in the "Active printers', and he said only:"printing"in the first document in the queue. When I try to copy a document, it does not start to scan, the display of the control panel amounts to '1' (number of copies) and the power button blinks and does not stop. No light attention!

  If I try to run a diagnosis or any other order via the wizard of HP software, I get an error window saying that the printer is busy.

  It seems that there is a certain orders of new blockage of sort order (print or copy). Is there a way to clean the memory? Maybe so new orders can be received!

  I already tried the most trivial solutions:

  reinstallig - drivers

  -change the USB port

  -Unplug the power cable while the printer is turned on

  Dito - everything is turned off

  -remove the cartridge and then put IT

  -tried to print test page by pressing the buttons of color and black and it did not print

  Thank you!

  PS: English is not my main language, forgive if the text is not clear!

  If none of the steps has not resolved the problem, it is likely to be a hardware failure and then serviing as indicated product:

  If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document.
  

  To deny any possible cause however I suggest completely unplug the unit, and then connect it to a different wall outlet without being connected to any USB... If it persists, you should contact HP if you are still covered by the warranty or the ig unit is out of warranty service.

  Shlomi

• Printer all-in-one Deskjet Ink Advantage 2545, printing issues

  My wireless printer is not obedient command pint.  Please help me with troubleshooting solutions. Thank you.

  Hi @mukun and welcome to the Forums of HP!

  I see that you are having problems printing.   I'd love to try to help you, but I need some information first. I'm a link a few HP Support documents below that will show you how to find what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.

  Mac OS X: how to find which Mac OS X Version is on my computer?
  Operating system Windows am I running?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  Also, you encounter error messages?  If you are connected via a USB cable?  You are still able to make a copy?

  Please let me know what you find.  Thanks for posting on the HP Forums!

• HP Deskjet Ink Advantage 2515 - my insight into Office Word 2013 did not match my impression.

  Hello support HP community!

  I had a problem in printing. My preview to Office Word were not on the printout. I am not confusing what the problem, my printer or in my Office Word 2013. I put the 'letter' size office (in the Layout Page) Word because I use that the sheets of paper 8.5 x 11. I already have the "Page layout" Ctrl + P for 'Letter' too, but when I print it does not match the preview.

  

  "As you can see my preview is completely centered but when I printed what is happening...

  

  It is not in the Center it cost me a lot of headaches when I want to print an entire page of photos.

  I hope you can help me guys, especially those who had any information about this.
  Thanks ^_^
  GOOD DAY to YOU

  Hello Cheetah12;

  The problem is already solved
  Thanks anyway
  Http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/microsoft-office-word-printing-problem-not-match/0a7b1ef8-3d39-4e00-9640-3f2bbaf16ce4 here

  Good day ^_^

• DeskJet Ink Advantage - the new generation of affordable printing

  See the link below for more information on Ink Advantage printers

  http://h41112.www4.HP.com/campaign/ink-advantage/EMEA/en/originalhpink.html

  • DeskJet Ink Advantage 2515
  • DeskJet Ink Advantage 3515
  • DeskJet Ink Advantage 3525
  • DeskJet Ink Advantage 5525
  • DeskJet Ink Advantage 4615 / 4625

  

  

  

• I have a HP Deskjet INk Advantge 2515 y mi ACER pc, don't con Windows 8 no reconoce, por lo tanto prints.

  He comprado una PC all in an ACER con Windows 8 marca, y tengo una more HP DESKJET INK ADVANTAGE 2515, that aren't recognized, prints, nada.

  You posted your question at a Forum on English language.

  Please select your language from the list after clicking on the icon at the bottom of this Web page.

  English

  You can also use this link to find your particular region language:

  http://support.Microsoft.com/common/international.aspx

• Error scanning WIA for Deskjet Ink Advantage 2060

  I can't scan with a Deskjet Ink Advantage 2060.

  HP Print and Scan doctor said that the error is the Windows WIA. It says HP TWain scanning and other tests are fine, not that I know how to do a TWAIN scan with it.

  Reading another post, I can confirm that "detecting hardware Kernel ', 'Windows Image Acquisition (WIA)' and 'RPC Remote Procedure Call ()' is running in automatic mode in the services list.

  My printer reacts to an application to scan and seems likely to be an analysis sometimes, but the software seems to act as if it receives nothing back from the scanner?

  I've uninstalled and reinstalled all the drivers twice without success.

  Reading http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/cant-get-HP-Office-jet-to-scan/m-p/1785313/highlight/true#M41216

  I tried another USB on my computer, and hey presto! He works all of a sudden!

  Looks like the HP scanners cannot handle all USB connectors. Odd.

• HP Deskjet Ink Advantage 3545: Cannot send documents as an attachment after scanning.

  Hello

  The following error message is displayed.

  "The H > P sakhi application can not find installed on the any e-mail software." Please ensuae your e-mail application is installed and configured correctly. E-mail account on internet of note are not supported. »

  Help, please.

  Hi @mjt1966,

  Welcome to the Forums of HP Support! I see that you face problems when trying to scan to email with your HP Deskjet Ink Advantage 3545. You get an error "HP scanning application cannot find a messaging software installed on the computer. Please make sure that your email application is installed and configured correctly. On the internet e-mail account is not supported. »

  I would like you to run printing HP and doctor Scan > www.hp.com/go/tools

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  What are the results. When you upgraded to Windows 10 you also update the software and drivers for your DJ 3545?

  I would also like you take a look here: scan to Email Thread

  I'll watch for your reply.

  Thank you