HP Deskjet Ink Advantage 4645: "HP Scan" is not w Deskjet Printer 4645 works after upgrade to Windows 10

I am trying to use the scanner on my printer product number B4L10A but I get these messages:

-"HP Deskjet 4645 be found" utility "HP Scan" or

-Message "Unable to communicate with the device" using the "HP Scan and capture" used inside the utility 'AiOPrinter Remote.

The utility remote AiO Printer connects it and identifies the printer. Entirely, it communicates and shows the ink levels, IP address, host name, connection status "online", etc.

I am able to use the Scanner to Scan utility Windows

I have installed the complete printing software, run the "solutions" in HP Support webpage, "print and Scan Doctor" but I can't seem to use the scanner.

My printer is connected via wireless network

Any help is greatly appreciated

Hello

Please try the steps mentioned below

1 > uninstall the existing printer software of programs and features.

2 > restart the PC

3 > please, download and run the Installer printer HP www.hp.com/go/tools

Tags: HP Printers

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