HP dv 5000 2000: factory restore to win 8

my computer crashed, I ordered a Windows to operate DVD, didn't know it was the Pro edition. Would clear out and then factory restore.

Hello @lisajessup69,

I read your post on how you acquired the incorrect for your laptop recovery CD, and I'd be happy to help you in this case!

To get the recovery disks OK to reformat your system, I recommend you contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps!

Concerning

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    I was able to understand.

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    Hello

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    > > http://www.tenforums.com/tutorials/4130-reset-windows-10-a.html#option2

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  • For Satellite C660 factory restore

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    Thank you very much

    You cannot start after installation of operating system HARD drive recovery clean facility more.
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  • Can I update the image of factory restore?

    Hi all

    I recently had the pleasure to make a 'factory restore' on a M100 and an A300.

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    Hey Buddy,

    No, you can update the image of factory restore t. Settings (Windows, driver, etc.) are stored in an image that can t be changed or updated because these settings are pre-tested on your laptop computer and any change would be not compatible. In addition, I think that Windows updates are made with two or three clicks, you need just to a good internet connection. Alternative, you install Microsoft's latest Service Pack which contains many important updates ;)

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    Hello

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