HP dv6 Envy: battery, do not charge, the light goes blue/red then off

Slowly, the battery started not charging, the day before he arrived he was in charge, but that once plugged waiting a bit with it, or I have to turn it off and keep the adapter to plug again. In its sequel, the light is not on to signify the load and it does not charge. When the laptop is turned off and I plug in the power adapter, it goes to a blue light, red light, then in the same model, do not at all support. I wonder if there is a problem with the battery, solder or simply the motherboard itself. I tried a new power supply and took out the battery, when its plugged in without the battery, pressing the button power turn on turn on for a second, but it used entirely and the charging light will also turn off when it turns off, but immediately return to solid when its completely off with battery blue.

Hi @ActingDemicky,

Do you have completely replaced the power adapter, power cord and I tried to plug different?

Try the procedure described in this document to see if they solve the problem:

Win 8 and 10: http://support.hp.com/us-en/document/c03513214

Thank you

Tags: Notebooks

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