HP DVD writer SW820: driver problem with DVD SW820

I don't know what happened to my player / driver but that is the question.  My shown drive upward in the Device Manager and the properties it showes a Code 39 "Windows cannot load load the driver for this hardware device." The driver may be corrupted or missing. (Code 39)  {Unable to load device driver} HS dsvice driver could not be loaded.  Error status is 0 x %x.

I tried to uninstall (not physically) and scanned for her.  It happens immediately with the same questions.  I tried to use the update of Windows process as well as player to download and run the application from HP.  Nothing seams to have an impact on it.

As a backdrop, it was preinstalled in my machine, but I sometime remove connection SATA to test a hard drive I had. But reinstalled and I believe she had worked since then.

Any ideas?

Thank you!

Hello:

Try each of the steps in resolution 2, 3, 4 and 5 on the link below.

One of them should solve the problem.

#3 or #5 usually works but try #2 first since it is easier to do.

http://support.Microsoft.com/kb/314060

Tags: HP Desktops

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